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Financial Call Center Jobs (NOW HIRING)

BeMobile

Call Center Specialist

Grand Forks, ND · On-site

$20 - $25/hr

BeMobile is seeking a Call Center Specialist to join our Call Center team! In this role, youll play ... Financial Wellness Tools SmartDollar by Dave Ramsey & Financial Counseling * Paid Time Off and Sick ...

Corning Credit Union

Call Center Specialist

Corning, NY · On-site

$21 - $25.50/hr

NY Call Center Specialist Location: This is an in-person role located in Corning, NY Corning Credit ... We're committed to helping our members prosper by being a trusted advisor for financial services.

The Physicians Centre Hospital

Call Center Rep

Bryan, TX

$14.75 - $18.50/hr

Call Center Rep Job Category: Registration and Scheduling Requisition Number: CALLC038887 Posted ... financial information, via phone calls * Facilitates a positive patient experience by obtaining ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$21/hr

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The ... Overall knowledge of the financial programs, registration and insurance verification * Registering ...

Hiregy

Call Center Representative

Lakeland, FL

$19/hr

Card servicing, banking, financial services Requirements: * Must have previous call center experience, and strong stamina for repetitive volume work * Must be able to type 30 WPM * High school ...

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Financial Call Center information

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$30.5K

$85.9K

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How much do financial call center jobs pay per year?

As of Jun 20, 2026, the average yearly pay for financial call center in the United States is $85,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by employees in a Financial Call Center position?

Working in a Financial Call Center often involves handling a high volume of calls from customers with a range of financial concerns, from account inquiries to complex problem resolution. Employees may encounter upset or anxious clients and must remain composed while providing clear, accurate information under time pressure. Additionally, navigating frequently changing regulations and financial products can require ongoing learning. However, these challenges are balanced by strong team support, structured training programs, and opportunities to develop specialized expertise that can lead to career advancement within the financial sector.

What are the key skills and qualifications needed to thrive in the Financial Call Center position, and why are they important?

To thrive in a Financial Call Center role, you need strong communication skills, a good understanding of financial products or services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic banking or securities certifications is beneficial. Patience, active listening, and problem-solving abilities are critical soft skills that set top performers apart. These skills ensure effective handling of customer inquiries, foster trust, and contribute to the smooth operation of financial services.

What is a Financial Call Center job?

A Financial Call Center job involves assisting customers with financial products and services over the phone. Representatives handle inquiries about bank accounts, loans, credit cards, fraud prevention, and other financial matters. They may also process transactions, resolve disputes, and provide guidance on financial solutions. Strong communication, problem-solving skills, and knowledge of financial regulations are essential for the role.

More about Financial Call Center jobs
What cities are hiring for Financial Call Center jobs? Cities with the most Financial Call Center job openings:
What states have the most Financial Call Center jobs? States with the most job openings for Financial Call Center jobs include:
What job categories do people searching Financial Call Center jobs look for? The top searched job categories for Financial Call Center jobs are:
Financial Call Center jobs near you
Infographic showing various Financial Call Center job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 71% Full Time, 20% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $85,941 per year, or $41.3 per hour.
Call Center Specialist

Call Center Specialist

BeMobile

Grand Forks, ND • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Are you a people-focused professional with a passion for delivering exceptional customer experiences? BeMobile is seeking a Call Center Specialist to join our Call Center team! In this role, youll play a vital part in driving sales success through proactive inbound and outbound interactions, handling customer inquiries, providing tailored solutions, generating leads, and creating meaningful connections that turn conversations into results.
Wages + Commission: $20$25+/hour
Call Center Specialists have the potential to earn an average of $40,000 - $50,000 or more in total compensation during their first year, combining hourly wages and commissions when consistently meeting or exceeding sales goals.
This is a position located in the Grand Forks Corporate Center.

Required skills and qualifications
  • 1-2 years of Retail or Wireless experience or relevant experience
  • 1-2 years of call center or customer outreach experience preferred
  • Experience in troubleshooting and resolving complex customer issues (including escalations) and handling product Q&A
  • Experience handling inbound and outbound customer calls to achieve sales.
  • Ability to retain customers (keep in Verizon network)
  • Willingness to work in a commission-based environment
  • Excellent communication, collaboration, and interpersonal skills.
  • Exceptional time management skills.
  • Must be able to manage multiple tasks with proper attention to detail in each task.
  • Must be comfortable on the phone and doing customer outreach
  • Must have a reputation for exceeding expectations without constant oversight.
  • Willingness to work a rotating schedule (shifts), including nights, weekends, and holidays, based on the needs of the business.
What a Day in the Life Looks Like:
  • Customer Sales: The Call Center Specialist must effectively and proactively produce sales via the call center, via inbound and outbound customer interactions.
  • Inbound Customer Support: The Call Center Specialist must effectively handle customer inquiries, objections, and complaints while providing solutions or escalating issues as needed.
  • Outbound Customer Outreach Completion and Execution: You must be able to complete a Sales Process while initiating calls to prospects and existing customers to present products or services, highlight features, and benefits.
  • Lead Development, Generation, and Processing: You must generate and maintain accurate records of leads from various campaigns, including calls, customer interactions, and sales orders.
Benefits We Offer You:
At BeMobile, we believe in taking care of our team members both personally and professionally. Thats why we offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and overall work-life balance, including:
  • Health, Dental, and Vision Insurance
  • Employee Assistance Program (EAP)
  • 401(k) with Employer Match after 90 Days
  • Career Advancement Opportunities
  • Pet Insurance
  • Verizon Service Plan Discounts
  • Financial Wellness Tools SmartDollar by Dave Ramsey & Financial Counseling
  • Paid Time Off and Sick Pay
  • Maternity and Parental Leave
  • DeVry University Continuing Education Discounts
  • and so much more! :)
Our Core Values:
  • Accountable: We take ownership.
  • Adaptable: We embrace change.
  • Driven: We continuously improve.
  • Helpful: We serve with humility.
  • Trustworthy: We do the right thing.
Equal Employment Opportunity & Employment Eligibility:
BeMobile is an equal opportunity employer. We hire and promote without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law.
All job offers are contingent upon successful completion of a background check.
BeMobile participates in E-Verify to confirm the employment eligibility of all newly hired employees in accordance with federal law.
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