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Financial Call Center Jobs (NOW HIRING)

MyUSA Credit Union

Call Center Representative

Moraine, OH

$15.50 - $19.50/hr

MyUSA Credit Union is a member-owned, over $350 million financial institution with offices in ... MyUSA Call Center Representatives provide extraordinary member service by providing over-the-phone ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Overall knowledge of the financial programs, registration and insurance verification * Registering ... Knowledge in scheduling or call center environment preferred Skills: * Bi-Lingual (English/Spanish ...

Link 2 Solutions

Be Seen First

Manager of Call Center + Financial Operations.

Orlando, FL · On-site

$75K - $85K/yr

Link 2 Solutions LLC has been engaged to identify high quality + qualified candidates for a new PERMANENT Manager of Call Center + Financial Operations position for a longtime Orlando based client.

New

Hiregy

Call Center Representative

Lakeland, FL

$19/hr

Card servicing, banking, financial services Requirements: * Must have previous call center experience, and strong stamina for repetitive volume work * Must be able to type 30 WPM * High school ...

Link 2 Solutions

Be Seen First

Manager of Call Center + Financial Operations.

Orlando, FL · On-site

$75K - $85K/yr

Link 2 Solutions LLC has been engaged to identify high quality + qualified candidates for a new PERMANENT Manager of Call Center + Financial Operations position for a longtime Orlando based client.

New

Hope Credit Union

Call Center Manager

Jackson, MS · On-site

... financial services; leverages resources; and engages in advocacy that strengthens the financial ... Call Center Manager Department: Retail Operations Reports To: Senior Vice President, Retail ...

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Financial Call Center information

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$30.5K

$85.9K

$118K

How much do financial call center jobs pay per year?

As of Jul 21, 2026, the average yearly pay for financial call center in the United States is $85,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in financial services?

In financial call centers, high-paying roles often include senior management positions such as Director of Finance or Vice President of Finance, which require extensive experience and advanced certifications like CPA or CFA. These roles typically offer higher salaries due to increased responsibilities and expertise in financial analysis, strategic planning, and leadership.

What are some typical challenges faced by employees in a Financial Call Center position?

Working in a Financial Call Center often involves handling a high volume of calls from customers with a range of financial concerns, from account inquiries to complex problem resolution. Employees may encounter upset or anxious clients and must remain composed while providing clear, accurate information under time pressure. Additionally, navigating frequently changing regulations and financial products can require ongoing learning. However, these challenges are balanced by strong team support, structured training programs, and opportunities to develop specialized expertise that can lead to career advancement within the financial sector.

How can I make 2000 a week working from home?

A financial call center representative can earn $2000 a week by working full-time, often requiring strong communication skills, experience in customer service, and familiarity with call center software. Achieving this income may involve handling high call volumes, upselling, or working overtime, depending on the company's pay structure and commission opportunities.

What are the key skills and qualifications needed to thrive in the Financial Call Center position, and why are they important?

To thrive in a Financial Call Center role, you need strong communication skills, a good understanding of financial products or services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic banking or securities certifications is beneficial. Patience, active listening, and problem-solving abilities are critical soft skills that set top performers apart. These skills ensure effective handling of customer inquiries, foster trust, and contribute to the smooth operation of financial services.

What is a Financial Call Center job?

A Financial Call Center job involves assisting customers with financial products and services over the phone. Representatives handle inquiries about bank accounts, loans, credit cards, fraud prevention, and other financial matters. They may also process transactions, resolve disputes, and provide guidance on financial solutions. Strong communication, problem-solving skills, and knowledge of financial regulations are essential for the role.

What skills do financial service reps need?

Financial service representatives in a call center need strong communication and interpersonal skills to explain financial products and resolve customer issues effectively. They should have good problem-solving abilities, attention to detail, and familiarity with financial software or CRM tools. Basic knowledge of financial concepts and the ability to work under pressure are also important.

What is the highest paying call center job?

In a financial call center, roles such as senior financial advisor or team lead typically offer the highest salaries, often supplemented by performance bonuses and commissions. These positions require extensive industry knowledge, strong communication skills, and sometimes relevant certifications, and they usually pay more than entry-level customer service roles.
More about Financial Call Center jobs
What cities are hiring for Financial Call Center jobs? Cities with the most Financial Call Center job openings:
What states have the most Financial Call Center jobs? States with the most job openings for Financial Call Center jobs include:
What job categories do people searching Financial Call Center jobs look for? The top searched job categories for Financial Call Center jobs are:
Financial Call Center jobs near you
Infographic showing various Financial Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $85,941 per year, or $41.3 per hour.
Call Center Representative

Call Center Representative

MyUSA Credit Union

Moraine, OH

$15.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Come grow with us! MyUSA Credit Union is a member-owned, over $350 million financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Springfield and Vandalia. Our mission is simple, we serve people not profits, and we deliver top-tier results for our members while remaining affordable, trusted, and local!
We are seeking interested candidates for a Call Center Representative at our Moraine location. MyUSA Call Center Representatives provide extraordinary member service by providing over-the-phone support to Credit Union Members and prospective members, building trusted relationships in both the service that they provide as well as their ability to recommend products and services that best meet the member's financial needs.
Call Center Representative responsibilities include:
• Accurately process member transactions
• Successfully refer products and services to new and existing members through anticipating the members’ financial needs.
• Provides exceptional service via telephone by interviewing and counseling members and potential members regarding their financial service needs.
Call Center Representative Qualifications include:
  • Live the values: Positive Empowerment, Compassionate Relationships, Transformative Service, and Collaborative Innovation (visit www.myusacu.com/acout-us to learn more).
  • Previous sales experience preferred
  • Effective verbal amp; written communication skills
  • Strong organizational skills to provide a high level of accuracy for transactions
  • Possess team attitude and professionalism at all times
  • Strong computer skills and ability to operate standard office equipment
  • Minimum High School Diploma or equivalent
MyUSA Credit Union is an equal opportunity employer.
Job Type: Full-time
Benefits:
• 401(k) Matching to 5%, immediately vested
• Generous Paid Time Off plans
• Company paid Life, AD amp;D and Disability Insurance
• Credit Union membership
• Health, Dental, amp; Vision insurance
• Flexible Spending Account
• Health Savings Account with employer contribution
• Referral program
Physical setting:
• Casual office environment
Schedule:
• Day shift operations with flexibility required, including Saturdays (3.5 hours)
Experience:
• Cash handling: Experience preferred
• Banking: Experience preferred
• Customer service: Experience preferred

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