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Financial Call Center Jobs in Raleigh, NC (NOW HIRING)

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain ...

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain ...

InteLogix

Operations Manager - Finance

Morrisville, NC

$80K - $97K/yr

Are you ready to lead the financial strategy behind a high-performing call center operation? We're looking for a dynamic Finance Operations Manager in Morrisville, NC, who will drive budgeting ...

Actalent

Pharmacy Technician

Raleigh, NC

$17 - $20.75/hr

... and financial information. * Handle a high volume of inbound and outbound calls to schedule ... Preferred registered pharmacy technician (Registered Tech). * One year or more of call center ...

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All JobsFinancial Call Center JobsFinancial Call Center Jobs in Raleigh, NC

Financial Call Center information

See Raleigh, NC salary details

$29.6K

$83.5K

$114.7K

How much do financial call center jobs pay per year?

As of Jul 25, 2026, the average yearly pay for financial call center in Raleigh, NC is $83,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $114,200.00 per year, depending on experience, location, and employer.

What is the highest paying job in financial services?

In financial call centers, high-paying roles often include senior management positions such as Director of Finance or Vice President of Finance, which require extensive experience and advanced certifications like CPA or CFA. These roles typically offer higher salaries due to increased responsibilities and expertise in financial analysis, strategic planning, and leadership.

What are some typical challenges faced by employees in a Financial Call Center position?

Working in a Financial Call Center often involves handling a high volume of calls from customers with a range of financial concerns, from account inquiries to complex problem resolution. Employees may encounter upset or anxious clients and must remain composed while providing clear, accurate information under time pressure. Additionally, navigating frequently changing regulations and financial products can require ongoing learning. However, these challenges are balanced by strong team support, structured training programs, and opportunities to develop specialized expertise that can lead to career advancement within the financial sector.

How can I make 2000 a week working from home?

A financial call center representative can earn $2000 a week by working full-time, often requiring strong communication skills, experience in customer service, and familiarity with call center software. Achieving this income may involve handling high call volumes, upselling, or working overtime, depending on the company's pay structure and commission opportunities.

What are the key skills and qualifications needed to thrive in the Financial Call Center position, and why are they important?

To thrive in a Financial Call Center role, you need strong communication skills, a good understanding of financial products or services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic banking or securities certifications is beneficial. Patience, active listening, and problem-solving abilities are critical soft skills that set top performers apart. These skills ensure effective handling of customer inquiries, foster trust, and contribute to the smooth operation of financial services.

What is a Financial Call Center job?

A Financial Call Center job involves assisting customers with financial products and services over the phone. Representatives handle inquiries about bank accounts, loans, credit cards, fraud prevention, and other financial matters. They may also process transactions, resolve disputes, and provide guidance on financial solutions. Strong communication, problem-solving skills, and knowledge of financial regulations are essential for the role.

What skills do financial service reps need?

Financial service representatives in a call center need strong communication and interpersonal skills to explain financial products and resolve customer issues effectively. They should have good problem-solving abilities, attention to detail, and familiarity with financial software or CRM tools. Basic knowledge of financial concepts and the ability to work under pressure are also important.

What is the highest paying call center job?

In a financial call center, roles such as senior financial advisor or team lead typically offer the highest salaries, often supplemented by performance bonuses and commissions. These positions require extensive industry knowledge, strong communication skills, and sometimes relevant certifications, and they usually pay more than entry-level customer service roles.
What are popular job titles related to Financial Call Center jobs in Raleigh, NC? For Financial Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Financial Call Center jobs in Raleigh, NC look for? The top searched job categories for Financial Call Center jobs in Raleigh, NC are:
Financial Call Center jobs near you
Infographic showing various Financial Call Center job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,541 per year, or $40.2 per hour.
Call Center Representative

Call Center Representative

MDS Communications

Cary, NC • Remote

$15 - $16/hr

Full-time

Medical, PTO

Posted 16 days ago

Job description

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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