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Pest Control Customer Service Representative Jobs

Kenney's Pest Control Inc

Scheduling & CSR

Moline, IL · On-site

$14.75 - $20.25/hr

Kenney's Pest Control Location: Moline, IL 61265 Position Type: Full-Time, Entry Level About Us ... Customer Service Representative/Scheduler to join our team. This is an entry-level position ideal ...

Fox Pest Control

Pest Control Service Manager

Winchester, VA · On-site

$55K - $65K/yr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core ... By building up leaders and maintaining positive relationships with our customers, we work to make a ...

New

Fox Pest Control

Pest Control Service Manager

Gurnee, IL · On-site

$55K - $65K/yr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core ... By building up leaders and maintaining positive relationships with our customers, we work to make a ...

New

Downeast Pest Control

Pest Control Tech

Bladenboro, NC · On-site

$40K - $45K/yr

In this role, you will inspect properties, perform treatments, and provide excellent customer service to residential and commercial clients. Pest Control Technician Responsibilities: * Inspect homes ...

Quality Pest Control, Inc

Be Seen First

Inside Sales Representative - Pest Control

Omaha, NE · On-site

$3.0K - $6.7K/mo

Quality Pest Control is looking for an Inside Sales Representative to join our team in Omaha. If ... Customer Service Representative when call volume is high. What You'll Need ● Inside sales ...

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Pest Control Customer Service Representative information

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How much do pest control customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for pest control customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

More about Pest Control Customer Service Representative jobs

What cities are hiring for Pest Control Customer Service Representative jobs?

Cities with the most Pest Control Customer Service Representative job openings:

What states have the most Pest Control Customer Service Representative jobs?

States with the most job openings for Pest Control Customer Service Representative jobs include:

What job categories do people searching Pest Control Customer Service Representative jobs look for?

The top searched job categories for Pest Control Customer Service Representative jobs are:

Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Scheduling & CSR

Kenney's Pest Control Inc

Moline, IL • On-site

$14.75 - $20.25/hr

Full-time

Re-posted 8 days ago

Job description

Job Title: Customer Service Representative & Scheduler

Company: Kenney's Pest Control
Location: Moline, IL 61265
Position Type: Full-Time, Entry Level

About Us:
Kenney's Pest Control is a trusted, industry leader provider of pest management services dedicated to keeping our community safe and pest-free. We've been in business for 53 years and are a well known small business here in the Quad Cities. As we continue to grow, we are looking for a detail-oriented, cheerful and enthusiastic Customer Service Representative/Scheduler to join our team. This is an entry-level position ideal for someone with a passion for providing excellent customer service and supporting daily operations. The position may also offer the opportunity to assist in marketing efforts, working with the marketing director to support our outreach.

Job Responsibilities:

  • Customer Service: Handle inbound customer inquiries via phone, email, and online channels, providing accurate and timely information about our services with a cheerful, upbeat attitude. You will also be educating the customer on types of insects, types of treatments, and follow-up expectations.
  • Scheduling: Manage customer appointments, including coordinating schedules with technicians and confirming bookings.
  • Data Entry & Office Support: Perform data entry and maintain accurate customer records in our system.
  • General Office Tasks: Assist with administrative duties such as mailings, filing, answering e-mails and organizing customer information.
  • Marketing Support (Optional): Assist the marketing director with various tasks, such as social media updates, content creation, and basic marketing initiatives to increase customer engagement and brand visibility.

Key Skills & Qualifications:

  • Experience with MS Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive, Gmail).
  • Familiarity with mainstream desktop and mobile applications.
  • Strong typing/keyboarding skills and attention to detail.
  • Excellent communication skills, both written and verbal. Willingness and ability to ask questions.
  • Ability to prioritize and handle multiple tasks in a fast-paced environment.
  • A desire to learn and the ability to retain the information provided.
  • Interest in marketing and social media is a plus.
  • Previous office or customer service experience is a plus but not required.

Why Join Kenney's Pest Control?

  • Competitive salary and benefits package. Options for bonuses and pay raises.
  • Gain hands-on experience in both customer service and office administration.
  • Opportunity to learn about the pest control industry and support marketing efforts.
  • Friendly and supportive team environment; we're like family!

How to Apply:
Please submit your resume and a brief cover letter explaining why you're a good fit for the role to info@kpctoday.com, or apply online. We look forward to hearing from you!

Kenney's Pest Control is an equal opportunity employer.

Apply