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Pest Control Customer Service Representative Jobs

Fox Pest Control

Pest Control Service Manager

Providence, RI · On-site

$70K - $75K/yr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core ... By building up leaders and maintaining positive relationships with our customers, we work to make a ...

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Pest Control Customer Service Representative information

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How much do pest control customer service representative jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for pest control customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the 5 skills of a customer service representative?

A Pest Control Customer Service Representative needs strong communication skills to interact effectively with customers, problem-solving abilities to address concerns, patience to handle difficult situations, attention to detail for accurate record-keeping, and a friendly attitude to ensure positive customer experiences. These skills help ensure efficient service and customer satisfaction in a fast-paced environment. Familiarity with pest control products and procedures can also be beneficial.

What are the key skills and qualifications needed to thrive as a Pest Control Customer Service Representative, and why are they important?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

Is CSR a good entry level position?

A Pest Control Customer Service Representative (CSR) is often considered an entry-level position that requires strong communication skills and basic knowledge of pest control services. It provides opportunities to develop customer service experience, learn industry terminology, and may involve training on pest management tools and safety protocols.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are some typical challenges faced by Pest Control Customer Service Representatives, and how can they be managed effectively?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

How much do exterminators make?

Exterminators, including pest control customer service representatives, in Georgia typically earn an average annual salary of around $30,000 to $40,000, depending on experience and certifications. Entry-level positions may start lower, while experienced technicians with specialized skills can earn higher wages. Compensation often includes benefits such as training on pest management tools and safety protocols.

What does a Pest Control Customer Service Representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

Is working for a pest control company a good job?

A pest control customer service representative role involves assisting customers, scheduling appointments, and providing information about pest management services. The job often requires good communication skills, attention to safety protocols, and may involve working outdoors or in clients' homes. It can offer steady employment and opportunities for advancement within the industry.
More about Pest Control Customer Service Representative jobs
What cities are hiring for Pest Control Customer Service Representative jobs? Cities with the most Pest Control Customer Service Representative job openings:
What states have the most Pest Control Customer Service Representative jobs? States with the most job openings for Pest Control Customer Service Representative jobs include:
What job categories do people searching Pest Control Customer Service Representative jobs look for? The top searched job categories for Pest Control Customer Service Representative jobs are:
Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Pest Control Call Center Manager / Customer Service Supervisor

Rowland Pest Management

New Smyrna Beach, FL • On-site

$50K - $65K/yr

Full-time

Retirement, PTO

Posted 29 days ago

Job description

Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time Pest Control Call Center Manager / Customer Service Supervisor to manage our customer service representatives and oversee our office. Are you a natural-born leader? Do you want to join a local business that supports and encourages its employees? Would you like a career with a company that values you and rewards your skills? If so, please read on!

This administrative position earns a competitive salary of $50,000-$65,000/year. We provide awesome benefits, including 401k with a 5% match, paid time off (PTO), and paid training. Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management. Don't let us forget we provide free coffee and snacks to keep you fueled! If this sounds like the right opportunity for you, apply to join our pest management company today!

ABOUT ROWLAND PEST MANAGEMENT

We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. We also offer Insulation and Attic Decontamination. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.

We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.

A DAY IN THE LIFE OF A PEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR

As a Pest Control Call Center Manager / Customer Service Supervisor, you play a critical role in our pest management company. Every day, you arrive at the office ready to take charge of our CSR team. Always driven and focused, you ensure our customers have a positive experience when they call in and our call booking rate remains high. Providing guidance for your team, you periodically coach them on proper phone communications and how to best handle the customers and prospects.

You diligently oversee the office, making sure leads are booked and the schedule is full! It is up to you to set the tone in the department, leading by example and consistently following the company's core values. You get great satisfaction from helping your team fulfill our company's commitment to providing excellent customer service!

QUALIFICATIONS FOR APEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR

  • Call center OR office management experience
  • Proficiency with technology

Do you have excellent communication skills? Does training a team come easily to you? Are you success-driven and detail-oriented? Can you effectively coach a team to consistently meet department goals? If yes, you might just be perfect for this administrative position!

WORK SCHEDULE FOR A PEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR

This administrative position works Monday - Friday with a rotating Saturday schedule.

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be right for this administrative job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 32168

Apply