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Pest Control Customer Service Representative Jobs in Silver Spring, MD

Monumental Pest Control

Be Seen First

Pest Control Technician

Sterling, VA · Remote

$50K - $60K/yr

In this energetic role, you will utilize your mechanical knowledge, pest control expertise, and customer service skills to identify, treat, and prevent pest issues effectively. Your proactive ...

Urgent

Brody Pest Control

Pest Control Technician

Pikesville, MD · On-site

$35K - $40K/yr

Brody Pest Control located in Pikesville, MD is looking for a pest control technician who has excellent customer service skills and problem-solving skills. Job Details: * Annual Pay Rate Starts ...

PestNow

Customer Service Representative

Sterling, VA · On-site

$15.75 - $21.50/hr

PestNow combines decades of termite, pest, and mosquito control experience with a personal touch to ... The Customer Service Representative is the first point of contact for our customers. This role ...

PestNow

Customer Service Representative

Sterling, VA · On-site

$18 - $20/hr

PestNow combines decades of termite, pest, and mosquito control experience with a personal touch to ... The Customer Service Representative is the first point of contact for our customers. This role ...

PestNow

Customer Service Representative

Sterling, VA · On-site

$18 - $20/hr

PestNow combines decades of termite, pest, and mosquito control experience with a personal touch to ... The Customer Service Representative is the first point of contact for our customers. This role ...

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Pest Control Customer Service Representative information

See Silver Spring, MD salary details

$10

$19

$27

How much do pest control customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for pest control customer service representative in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are popular job titles related to Pest Control Customer Service Representative jobs in Silver Spring, MD?

For Pest Control Customer Service Representative jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service Representative jobs in Silver Spring, MD look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Pest Control Customer Service Representative jobs?

Cities near Silver Spring, MD with the most Pest Control Customer Service Representative job openings:

Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in Silver Spring, MD as of September 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Pest Control Technician

Sterling, VA • Remote

Monumental Pest Control
See more jobs at Monumental Pest Controlexternal

Urgent

$50K - $60K/yr

Full-time

Posted 5 days ago

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Job description

Join our dynamic team as a Pest Control Technician and become a vital part of safeguarding homes, businesses, and outdoor spaces from unwanted pests. In this energetic role, you will utilize your mechanical knowledge, pest control expertise, and customer service skills to identify, treat, and prevent pest issues effectively. Your proactive approach will ensure safe handling of chemical agents, adherence to safety protocols, and delivery of exceptional service to clients.

Up to $3,000 sign-on bonus available!

Responsibilities

  • Conduct thorough inspections of residential, commercial, and outdoor areas to identify pest activity and entry points.
  • Apply pesticides and chemical agents safely following pesticide management guidelines and safety protocols.
  • Utilize hand tools, power tools, farm machinery, ladders, and other equipment to perform pest control treatments efficiently.
  • Follow ladder safety procedures and confined space entry safety procedures when working at heights or in restricted areas.
  • Implement integrated pest management techniques by assessing pest behavior and selecting appropriate treatment methods.
  • Maintain detailed records of chemical usage, treatment locations, and pest activity reports for compliance and future reference.
  • Communicate clearly with clients about treatment plans, safety precautions, and ongoing prevention strategies while delivering excellent customer service.

Experience

  • Prior outdoor work experience in pest control, lawn care, farming, landscaping, or agriculture is highly desirable.
  • A valid driver's license and clean driving record are required
  • Pesticide Applicator's License (Preferred)
  • Knowledge of entomology principles related to pests commonly encountered in residential or commercial settings.
  • Familiarity with pesticide application, including proper handling of pest control chemicals and respiratory protection measures.
  • Comfort using hand tools, power tools, ladders (including ladder use and ladder safety procedures), farm machinery, and other equipment necessary for pest control tasks.
  • Strong commitment to safety protocol adherence when handling chemicals or working in confined spaces.
  • Excellent customer service skills with the ability to explain treatment procedures clearly and professionally.

Company Description

At Monumental Pest Control, we believe pest control should be about more than simply eliminating unwanted pests. it should be about protecting homes, supporting communities, and building trust through honest service. As a locally trusted pest control company, we take pride in delivering dependable solutions for homeowners and businesses while standing behind a mission that makes us different.

You may recognize us by our signature pink branding, pink service vehicles, and recognizable team apparel. While our color may stand out, the meaning behind it matters even more. Monumental Pest Control is proud to be known as the “Pink Pest Company,” a name that reflects both our commitment to exceptional pest management and our support for breast cancer awareness and community involvement.