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Pest Control Customer Service Representative Jobs in Silver Spring, MD

Brody Pest Control

Pest Control Technician

Pikesville, MD · On-site

$35K - $40K/yr

Brody Pest Control located in Pikesville, MD is looking for a pest control technician who has excellent customer service skills and problem-solving skills. Job Details: * Annual Pay Rate Starts ...

Rossi Pest Services

Be Seen First

Pest Control Technician

Springfield, VA · On-site

$20 - $30/hr

Keep accurate records of services performed, chemicals used, and customer interactions. * Follow ... State pest control license or ability to obtain (training provided if needed). * Strong ...

ARK Commercial Services LLC

Pest Control

Mclean, VA · On-site

$17.95 - $20/hr

Respond promptly to customer inquiries and service requests. * Stay updated on industry trends, pest control techniques, and safety protocols. * Collaborate with team members to ensure high-quality ...

Ehrlich Pest Control

Pest Control Technician

Fairfax, VA · On-site

$17 - $21/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

ARK Commercial Services LLC

Pest Control

Mclean, VA · On-site

$17.95 - $20/hr

Respond promptly to customer inquiries and service requests. * Stay updated on industry trends, pest control techniques, and safety protocols. * Collaborate with team members to ensure high-quality ...

ARK Commercial Services LLC

Pest Control

Mclean, VA · On-site

$17.95 - $20/hr

Respond promptly to customer inquiries and service requests. * Stay updated on industry trends, pest control techniques, and safety protocols. * Collaborate with team members to ensure high-quality ...

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All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Silver Spring, MD

Pest Control Customer Service Representative information

See Silver Spring, MD salary details

$10

$19

$27

How much do pest control customer service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for pest control customer service representative in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pest Control Customer Service Representative, and why are they important?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are some typical challenges faced by Pest Control Customer Service Representatives, and how can they be managed effectively?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a Pest Control Customer Service Representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.
What job categories do people searching Pest Control Customer Service Representative jobs in Silver Spring, MD look for? The top searched job categories for Pest Control Customer Service Representative jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Pest Control Customer Service Representative jobs? Cities near Silver Spring, MD with the most Pest Control Customer Service Representative job openings:
Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Pest Control Technician

Brody Pest Control

Pikesville, MD • On-site

$35K - $40K/yr

Full-time

Posted 16 days ago

Job description

Brody Pest Control located in Pikesville, MD is looking for a pest control technician who has excellent customer service skills and problem-solving skills.
Job Details:
  • Annual Pay Rate Starts $35000.00 to $40000.00.
  • Full-Time Employment.
  • Scheduled Mostly Monday thru Friday.
  • Services Mainly Montgomery County.
  • Training Provided.

Job Requirements:
  • Clean driving record required.
  • Excellent customer service skills for an established Pest Control Company with an established client base.
  • Honesty is a must
  • Ability to lift 40 lb & climb ladders.
  • Position requires problem-solving skills.
  • Must be reliable and punctual.
  • Ability to handle a fast-paced schedule.
  • Sales experience a plus.