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Pest Control Customer Service Representative Jobs

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Pest Control Technician

Campbell, CA · On-site

$18 - $20/hr

Will train, no experience necessary but if already licensed a plus! -Branch II Field representative ... and dependable -Excellent customer service/communication -Self-motivated -Must be capable of ...

We are seeking a dedicated and customer-focused Pest Control Service Professional to join our team. This role involves identifying, controlling, and eliminating pest infestations to protect clients ...

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Deliver top-tier customer service and resolve client concerns professionally * Maintain accurate records of services and follow-ups What We're Looking For: * 3-5 Years minimum pest control experience

Service Manager - Pest Control

Houston, TX · On-site

$16.75 - $21.25/hr

Customer Interaction * Handle customer interactions on-site, addressing concerns, explaining ... Minimum of three years of pest control service experience, with strong knowledge of termite ...

As a Pest Control Technician , you'll do more than just handle pests-you'll build meaningful relationships , deliver top-tier customer service , and become an expert in an essential field. We're on a ...

As a Pest Control Technician , you'll do more than just handle pests-you'll build meaningful relationships , deliver top-tier customer service , and become an expert in an essential field. We're on a ...

As a Pest Control Technician , you'll do more than just handle pests-you'll build meaningful relationships , deliver top-tier customer service , and become an expert in an essential field. We're on a ...

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Pest Control Customer Service Representative information

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$9

$18

$26

How much do pest control customer service representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for pest control customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pest Control Customer Service Representative, and why are they important?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What are some typical challenges faced by Pest Control Customer Service Representatives, and how can they be managed effectively?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a Pest Control Customer Service Representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

More about Pest Control Customer Service Representative jobs
What cities are hiring for Pest Control Customer Service Representative jobs? Cities with the most Pest Control Customer Service Representative job openings:
What states have the most Pest Control Customer Service Representative jobs? States with the most job openings for Pest Control Customer Service Representative jobs include:
What job categories do people searching Pest Control Customer Service Representative jobs look for? The top searched job categories for Pest Control Customer Service Representative jobs are:
Infographic showing various Pest Control Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Pest Control Representative

DeAngelo Contracting Services

Lehighton, PA

$16.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


DeAngelo Contracting Services rating

5.7

Company rating: 5.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

191st of 217 rated repair and maintenance companies


Job description

Company Description

DCS is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCS family!

To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about!

Job Description

DeAngelo Contracting Services (DCS) is seeking a motivated and results-driven Pest Control Sales Representative to help grow our Pest Control Division in Hazleton and the surrounding areas.

This role is ideal for a professional with strong business-to-business (B2B) sales experience who enjoys building relationships, identifying customer needs, and developing new business opportunities. Previous pest control experience is a plus, but not required. A Pennsylvania Pesticide Applicator’s License is not required for this position.

Responsibilities:

  • Develop and maintain relationships with commercial clients and property managers
  • Generate new business opportunities through prospecting, networking, and referrals
  • Conduct site visits and assess customer pest control needs
  • Prepare and present customized pest management proposals and service solutions
  • Follow up on leads and maintain a consistent sales pipeline
  • Coordinate with operations and office staff to ensure smooth onboarding and service delivery
  • Educate customers on pest prevention strategies and available service options
  • Identify opportunities to upsell additional pest control services and programs
  • Maintain accurate customer records, sales activity, and reporting
  • Represent DCS professionally in the field and at customer locations
Qualifications

Education:

  • High school diploma or equivalent required
  • Additional sales or pest control training is a plus

Experience:

  • 21+ years of age or older 
  • Valid driver’s license with a clean driving record required (5 years clean driving)
  • Previous business-to-business (B2B) sales experience required
  • Pest control industry experience preferred, but not necessary
  • Strong communication, presentation, and relationship-building skills
  • Self-motivated with the ability to work independently and manage a sales territory
  • Customer service-oriented mindset with strong follow-up skills

Additional Information

Benefit Highlights:

  • Challenging and rewarding work environment
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401(K)
  • Generous Paid Time Off
  • Career Development
  • Employee Referral Program 

Pay rate: To be Determined based on experience. 

Come be a part of the DeAngelo family, today!

DCS is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCS is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCS offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCS complies with all federal and state regulatory guidelines including the FCRA.