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Pest Control Customer Service Representative Jobs

Bugging Out Pest Control LLC

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LEAD PEST CONTROL TECHNICIAN

Westwood, NJ · On-site

$55K - $65K/yr (+ commission)

Educate customers about pest activity, prevention, and recommended services * Document services ... Represent Bugging Out professionally at every customer interaction WHAT WE'RE LOOKING FOR The right ...

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Pest Control Customer Service Representative information

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How much do pest control customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for pest control customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

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What cities are hiring for Pest Control Customer Service Representative jobs?

Cities with the most Pest Control Customer Service Representative job openings:

What states have the most Pest Control Customer Service Representative jobs?

States with the most job openings for Pest Control Customer Service Representative jobs include:

What are popular job titles related to Pest Control Customer Service Representative jobs?

For Pest Control Customer Service Representative jobs, the most frequently searched job titles are:

Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

LEAD PEST CONTROL TECHNICIAN

Westwood, NJ • On-site

Bugging Out Pest Control LLC
See more jobs at Bugging Out Pest Control LLCexternal

$55K - $65K/yr (+ commission)

Full-time

Medical, Retirement, PTO

Posted 5 days ago

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Job description

 LEAD PEST CONTROL TECHNICIAN


Bugging Out Termite & Pest Control | Bergen County, NJ


We’re Hiring!

Bugging Out Termite & Pest Control is looking for a reliable, experienced, and dedicated Lead Pest Control Technician to join our team!

We are a family-owned pest control company that takes pride in providing excellent service to our customers and creating a positive work environment for our employees.

We’re looking for someone who takes pride in their work, knows how to problem-solve, communicates well with customers, and is looking for a long-term career—not just a job.


THE POSITION

As a Lead Pest Control Technician, you will be responsible for managing your own daily residential pest control route throughout Bergen County.

Schedule:

  • Monday–Friday
  • Weekends optional
  • Residential customers only
  • Bergen County only
  • Full-time position
  • Consistent daily route
  • No long-distance travel


RESPONSIBILITIES

  • Complete daily residential pest control routes efficiently and professionally
  • Perform inspections and identify pest activity and conditions contributing to infestations
  • Provide appropriate pest control services according to company standards and label requirements
  • Identify pest problems and determine effective solutions
  • Communicate clearly and professionally with homeowners
  • Educate customers about pest activity, prevention, and recommended services
  • Document services accurately and maintain detailed customer records
  • Maintain and properly care for company vehicle, equipment, and supplies
  • Keep truck clean, organized, and properly stocked
  • Follow all company policies, safety procedures, and state regulations
  • Handle customer concerns professionally and work toward positive resolutions
  • Recognize opportunities for additional services and communicate them to the office/sales team
  • Work independently while remaining a strong member of the Bugging Out team
  • Assist with training and mentoring other technicians when needed
  • Serve as a positive example of professionalism, customer service, and work ethic
  • Help troubleshoot difficult pest problems and assist technicians when needed
  • Represent Bugging Out professionally at every customer interaction


WHAT WE'RE LOOKING FOR

The right person will be:

  • Reliable and dependable
  • Dedicated and hardworking
  • Experienced in residential pest control
  • A strong problem solver
  • Comfortable working independently
  • Excellent with customer service and communication
  • Professional and respectful
  • Organized and detail-oriented
  • Able to manage a busy daily route
  • Someone who takes ownership of their work
  • Someone who can think on their feet and make good decisions in the field
  • A team player who is willing to help others
  • Someone looking for a long-term opportunity with a growing company


QUALIFICATIONS

  • Previous pest control experience required
  • Valid driver's license and clean driving record
  • NJ pesticide license preferred
  • Ability to obtain additional licenses as required
  • Ability to safely operate company vehicles and pest control equipment
  • Ability to lift equipment and supplies and perform the physical requirements of the position
  • Strong attendance and punctuality
  • Professional appearance and attitude


WHAT WE OFFER

At Bugging Out, we believe in taking care of our employees.

Benefits include:

  • Competitive pay based on experience and qualifications
  • Health Insurance
  • 401(k)
  • Paid Holidays
  • Holiday Bonus
  • Paid Time Off
  • Paid training
  • Paid licensing and continuing education
  • Company uniforms
  • Company vehicle
  • Company equipment and supplies
  • Opportunities for advancement
  • Overtime opportunities
  • Optional weekend work for additional earning opportunities
  • Stable Monday–Friday schedule
  • Family-owned company with room to grow


WHY BUGGING OUT?

We believe our employees are the foundation of our company. We are looking for someone who wants to be part of a team where hard work, reliability, respect, integrity, and customer service matter.

If you're an experienced pest control technician who is ready to take the next step and become a Lead Technician, we'd love to hear from you!

Apply today and join the Bugging Out family! 

Company Description

**Why Work With Bugging Out Pest Control?**

Bugging Out is a **family-owned and operated company** built on care, respect, and integrity. We take pride in not only serving our customers—but also in how we treat our team. When you join Bugging Out, you’re not just taking a job—you’re becoming part of a family.

We are committed to setting you up for success from day one. With **hands-on training, paid licensing, and ongoing support**, you’ll have the tools and confidence to perform your work with pride.

At Bugging Out, **hard work never goes unnoticed**. We believe in recognizing and rewarding team members who show dedication, consistency, and a strong work ethic.

We keep things simple:
Take pride in what you do, enjoy your work, and your day will run smoother because of it.

With **real opportunities for growth and advancement**, your future here is what you make of it.

**We look forward to meeting you.**
Apply today and become part of the Bugging Out family.