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Pest Control Customer Service Representative Jobs in California

GioCo Pest Control

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Pest Control Technician - Branch 2 Field Rep

Petaluma, CA · On-site

$25 - $32/hr

If you have a passion for customer service and enjoy working outdoors, this may be the perfect ... in pest control and branch 2 Field Representative license required - Knowledge of common pests ...

GioCo Pest Control

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Pest Control Technician - Branch 2 Field Rep

Petaluma, CA · On-site

$25 - $32/hr

If you have a passion for customer service and enjoy working outdoors, this may be the perfect ... in pest control and branch 2 Field Representative license required - Knowledge of common pests ...

Limitless Pest Control

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Pest Control Technician

Chatsworth, CA · On-site

$22 - $26/hr

Limitless Pest Control Location: San Fernando Valley, California, with routes that extend to ... Provide excellent customer service and represent the company professionally. * Identify ...

Server's Pest Control, Inc.

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Pest Control Technician

Campbell, CA · On-site

$37K - $55K/yr

Will train, no experience necessary but if already licensed a plus! -Branch II Field representative ... and dependable -Excellent customer service/communication -Self-motivated -Must be capable of ...

Pro Active Pest Control

Pest Control Technician

Roseville, CA · On-site

$19.50 - $25/hr

Manage an established service route and new customers * Perform inspections and treatments for ... Must have or be willing to obtain an Applicator or Branch II Field Representative license through ...

Pro Active Pest Control

Pest Control Technician

Vallejo, CA · On-site

$20.75 - $26.75/hr

Manage an established service route and new customers * Perform inspections and treatments for ... Must have or be willing to obtain an Applicator or Branch II Field Representative license through ...

Pro Active Pest Control

Pest Control Technician

Modesto, CA

$19.50 - $25/hr

Manage an established service route and new customers * Perform inspections and treatments for ... Must have or be willing to obtain an Applicator or Branch II Field Representative license through ...

Pro Active Pest Control

Pest Control Technician

Napa, CA

$21 - $27/hr

Manage an established service route and new customers * Perform inspections and treatments for ... Must have or be willing to obtain an Applicator or Branch II Field Representative license through ...

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All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in California

Pest Control Customer Service Representative information

See California salary details

$9

$23

$44

How much do pest control customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for pest control customer service representative in California is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $29.18 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

Is pest control worth it as a career?

A pest control customer service representative plays a key role in client communication and scheduling, often requiring knowledge of pest management techniques and safety protocols. The career can offer stable employment, opportunities for certification, and a chance to work outdoors or in various environments. Overall, it can be a worthwhile career for those interested in service roles and environmental health.
What are popular job titles related to Pest Control Customer Service Representative jobs in California? For Pest Control Customer Service Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Pest Control Customer Service Representative jobs in California look for? The top searched job categories for Pest Control Customer Service Representative jobs in California are:
What cities in California are hiring for Pest Control Customer Service Representative jobs? Cities in California with the most Pest Control Customer Service Representative job openings:
Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $49,045 per year, or $23.6 per hour.

Bilingual Customer Service Rep

Fast Action Pest Control Corp

Elk Grove, CA • On-site

$20 - $22/hr

Full-time

Re-posted 13 days ago

Job description

About Company:

Fast Action Pest Control has proudly served Northern California for over 15 years. We are growing quickly and need help from committed hard working individuals.

We are currently hiring bilingual Customer Service Representatives to support our fast-paced, high-volume office environment. The ideal candidates will have strong communication skills, the ability to multitask, and a positive, team-oriented attitude.

No prior pest control experience is required — we are willing to train the right candidates who are motivated and eager to learn.

If you’re looking for an opportunity to grow with a well-established and expanding company, we encourage you to apply today.

At Fast Action Pest Control, we pride ourselves on providing exceptional pest control services to homeowners and businesses alike. We understand the importance of a pest-free environment and are dedicated to ensuring that our customers are satisfied with the results of our treatments.

About the Role:

The Customer Service Representative (CSR) plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position involves addressing customer inquiries, resolving issues, and facilitating a positive experience with our products and services. The CSR will act as the primary point of contact for customers, effectively communicating information and solutions in a timely manner. By understanding customer needs and feedback, the CSR will contribute to continuous improvement initiatives within the organization. Ultimately, the goal of this role is to enhance customer relationships and drive business success through outstanding service delivery.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service role or similar position.
  • Strong verbal and written communication skills.

Preferred Qualifications:

  • Experience with customer relationship management (CRM) software.
  • Bilingual abilities in English and another language.
  • Previous experience in a fast-paced environment.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
  • Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
  • Maintain accurate records of customer interactions and transactions in the company database.
  • Collaborate with other departments to ensure customer needs are met and issues are resolved promptly.

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