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Pest Control Customer Service Representative Jobs in Riverside, CA

Left Coast Pest Solutions Co

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Pest Control Technician

Menifee, CA

$21 - $26/hr

... Field Rep. -Ability to naturally build rapport with customers and enjoy interactions -Apply ... Techs will receive additional compensation for booking new routine service customers Company ...

Allied Pest Control

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Pest Control Technician WANTED

Corona, CA · On-site

$18 - $40/hr

Excellent communication and customer service skills** to advise clients and build rapport ... Adaptable and willing to perform a range of pest control duties,** such as knocking down spider ...

Left Coast Pest Solutions Co

Be Seen First

Pest Control Technician

Menifee, CA

$21 - $26/hr

... Field Rep. -Ability to naturally build rapport with customers and enjoy interactions -Apply ... Techs will receive additional compensation for booking new routine service customers Company ...

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All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Riverside, CA

Pest Control Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do pest control customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for pest control customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

Is pest control worth it as a career?

A pest control customer service representative plays a key role in client communication and scheduling, often requiring knowledge of pest management techniques and safety protocols. The career can offer stable employment, opportunities for certification, and a chance to work outdoors or in various environments. Overall, it can be a worthwhile career for those interested in service roles and environmental health.
What are popular job titles related to Pest Control Customer Service Representative jobs in Riverside, CA? For Pest Control Customer Service Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Pest Control Customer Service Representative jobs in Riverside, CA look for? The top searched job categories for Pest Control Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Pest Control Customer Service Representative jobs? Cities near Riverside, CA with the most Pest Control Customer Service Representative job openings:
Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Temporary. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

HomeShield Pest Control

Anaheim, CA • On-site

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, PTO

Posted 4 days ago

Job description

Work with the #1 Pest Control and Termite company in the area!
We are looking for experienced Customer Service Representatives to join our winning team in Anaheim, CA!
HomeShield Pest Control is a family-owned, rapidly growing company that has been serving our community since 2009. We take pride in our 5-star reputation, built on a strong commitment to exceptional customer service. Our success comes from hiring the best people-those with integrity and character-who contribute to our positive, team-oriented culture.
What You'll Do

  • Handle high call volumes in a call center atmosphere.
  • Schedule inspections and services for customers.
  • Route technicians efficiently for service appointments.
  • Process new customer orders and payments.
  • Respond to customer emails and inquiries with professionalism.
  • Perform data entry and reporting as needed.
  • Assist with additional tasks assigned by management.
What We're Looking For
  • Strong customer service mindset-you genuinely enjoy helping people.
  • Excellent organizational skills with the ability to multitask in a fast-paced environment.
  • Effective communication skills and attention to detail.
  • Experience in scheduling and routing-knowledge of local logistics is a plus.
  • High level of integrity and professionalism-we value doing the right thing!
Job Details & Benefits
Benefits:
  • Health, dental, and vision insurance
  • Paid vacation, holidays, and sick time
Experience:
  • Customer Service: 1 year (Required)
  • Call Center: 1 year (Required)
  • Scheduling/Routing: 1 year (Required)

If this sounds like the right fit for you, apply today!

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