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Pest Control Customer Service Representative Jobs in Riverside, CA

Panic Pest Control

Pest Control Technician

San Bernardino, CA · On-site

$19 - $24.50/hr

We are a small but busy business operating out of the home seeking a pest control field technician to service routes in the inland empire. Candidate must have a applicators or branch 2 field rep ...

ECOLA Service, Inc.

Pest Control Technician

Anaheim, CA · On-site

$53.06K/yr

Exceptional customer service and relationship-building skills * Organization and time management ... Pest control or related experience is preferred OUR MISSION At Ecola Services, Inc., we believe ...

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Pest Control Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do pest control customer service representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for pest control customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pest Control Customer Service Representative, and why are they important?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What are some typical challenges faced by Pest Control Customer Service Representatives, and how can they be managed effectively?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a Pest Control Customer Service Representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are popular job titles related to Pest Control Customer Service Representative jobs in Riverside, CA? For Pest Control Customer Service Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Pest Control Customer Service Representative jobs in Riverside, CA look for? The top searched job categories for Pest Control Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Pest Control Customer Service Representative jobs? Cities near Riverside, CA with the most Pest Control Customer Service Representative job openings:
Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in Riverside, CA as of May 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Service Pro (Pest Control Technician)

Service Pro (Pest Control Technician)

HOMESHIELD PEST CONTROL INCORPORATED

Mission Viejo, CA • On-site

$19 - $27/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 27 days ago

Job description

Welcome to HomeShield! We are a family-owned business that has been rapidly expanding since 2009. We are seeking experienced and licensed Pest Control Service Technicians to join our team.

We pride ourselves on our 5-star reputation and a strong focus on exceptional customer service and quality work. HomeShield Pest Control is known for our dedicated service professionals, and we hire for character and integrity. Our employees are recognized for the quality of service they deliver to our customers' homes and businesses. We value our team and offer a fun, motivating workplace experience.

As a licensed Pest Control Technician, you will perform thorough inspections and treatments of customer homes, prepare proposals and presentations based on inspections, and provide outstanding customer service. You will educate both current and new customers on quality pest control services, while following all company protocols and treatment processes.

Job Requirements

  • A valid driver’s license with an insurable driving record is required for job-related travel and operating company vehicles.
  • Must have a Branch II or Applicator's license.
  • Safely perform skilled work in the preparation and application of chemical solutions for pest control.
  • Good attendance and the ability to work independently with minimal supervision.
  • Strong communication skills—both oral and written.
  • Maintain accurate records and prepare reports in a timely and precise manner.
  • Safely operate tools and equipment related to work assignments.
  • Ability to read and comprehend rules, laws, regulations, and specialized materials (e.g., technical manuals, written instructions, and mixing formulas).
  • Follow safety procedures and best practices to ensure a safe work environment.
  • Establish and maintain effective working relationships with customers, co-workers, and others during the course of work.

Physical Requirements

  • Access to crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb, balance, stoop, kneel, crouch, crawl, and stand for long periods of time.
  • Safely climb ladders, and lift, push, pull, and carry objects weighing up to 50 pounds.
  • Ability to use finger and foot dexterity and hand strength to operate and grasp tools and equipment.
  • Wear personal protective equipment (PPE), including an OSHA-compliant respirator, as needed.
  • Willingness to work in various weather conditions.

Benefits: We recognize our team members as our most valuable asset. Our competitive salary and benefits package includes medical, dental, vision, paid holidays, vacation, and sick time.

Pay: $19.00 - $27.00 per hour plus commission (Production pay).

*HomeShield is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing. All resumes held in confidence.

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)

License/Certification:

Driver's License (Required)

Applicator or branch 2 license (Required)

If this career sounds like a fit for you, we want to hear from you. Please apply today!