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Pest Control Customer Service Representative Jobs in Riverside, CA

Terminix

Pest Control Technician

San Bernardino, CA · On-site

$17 - $30/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Terminix

Pest Control Consultant

Riverside, CA · On-site

$17 - $22/hr

Based on assessment findings, sell pest control solutions as well as preventative maintenance for ... Collaborate with our Customer Service Center, Inside Sales department, and Technicians for ...

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Showing results 21-40

All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Riverside, CA

Pest Control Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do pest control customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for pest control customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

Is pest control worth it as a career?

A pest control customer service representative plays a key role in client communication and scheduling, often requiring knowledge of pest management techniques and safety protocols. The career can offer stable employment, opportunities for certification, and a chance to work outdoors or in various environments. Overall, it can be a worthwhile career for those interested in service roles and environmental health.
What are popular job titles related to Pest Control Customer Service Representative jobs in Riverside, CA? For Pest Control Customer Service Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Pest Control Customer Service Representative jobs in Riverside, CA look for? The top searched job categories for Pest Control Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Pest Control Customer Service Representative jobs? Cities near Riverside, CA with the most Pest Control Customer Service Representative job openings:
Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Temporary. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Experienced Pest Control Technician

INSECTA PEST SOLUTIONS

Walnut, CA • On-site

$25 - $27/hr

Full-time

Retirement, PTO

Posted 25 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Paid time off

Pest Control TechnicianCompetitive Pay • Paid Training • Career Growth • Company Vehicle
Benefits & Perks
  • Competitive compensation with opportunities for performance-based increases and bonuses
  • Paid training and licensing assistance
  • Clear career advancement opportunities into senior technician, specialist, and management roles
  • Company-provided vehicle and equipment
  • Ongoing professional development and continuing education
  • Stable, year-round employment with a growing company
  • Supportive team environment with experienced leadership
  • Paid time off and holiday pay (if applicable)
  • Uniforms and safety equipment provided
Join a Growing Team!
We're looking for an experienced, motivated, and customer-focused Pest Control Technician to join our growing team. This is an opportunity to build a long-term career with a company that values professionalism, integrity, and exceptional service. The ideal candidate is dependable, takes pride in delivering high-quality pest management solutions, and is committed to creating outstanding experiences for our customers. If you're seeking a stable position with opportunities to grow and make a meaningful impact, we'd love to hear from you.
As a Pest Control Technician, you will inspect residential and commercial properties, identify pest concerns, recommend treatment solutions, and provide exceptional customer service while protecting our customers' homes and businesses.
This is an excellent opportunity for someone who enjoys working independently, solving problems, helping customers, and working both indoors and outdoors.
Essential Responsibilities
  • Inspect residential and commercial properties for pest activity and conditions conducive to infestation
  • Communicate professionally with customers, office staff, and management
  • Explain treatment plans and provide recommendations to customers
  • Perform pest control services according to company standards, service agreements, and state regulations
  • Apply pesticides and treatments safely and in compliance with label requirements
  • Complete accurate service documentation and work order notes after each appointment
  • Maintain assigned vehicle, equipment, and inventory
  • Follow all company safety procedures and industry best practices
  • Review and complete required reports, timesheets, and service records
  • Maintain required state licensing and certifications
  • Attend training sessions and company meetings
  • Arrive at scheduled appointments on time and represent the company professionally
  • Perform additional duties as assigned
Qualifications
Required
  • High school diploma or GED
  • Existing pest control license (Applicator or Branch 2) 
  • Valid driver's license with a clean driving record
  • Strong communication and customer service skills
  • Ability to work independently and manage daily schedules
  • Ability to read, write, and follow written and verbal instructions
  • Comfortable working outdoors in various weather conditions
  • Ability to lift, carry, push, or pull up to 100 pounds
  • Ability to climb ladders and work in crawl spaces, attics, and other confined areas
What Makes You Successful
  • Positive attitude and strong work ethic
  • Dependable and punctual
  • Detail-oriented and organized
  • Strong problem-solving skills
  • Ability to build trust and relationships with customers
  • Desire to learn and grow professionally
Physical Requirements
This position requires regular standing, walking, climbing, bending, lifting, kneeling, crawling, and working in confined spaces. Technicians may be required to work in attics, crawl spaces, rooftops, and outdoor environments in varying weather conditions. The use of personal protective equipment, including respirators, gloves, goggles, and protective clothing, may be required.
Build Your Future With Us
If you're looking for more than just a job and want a career with advancement opportunities, professional training, and a company that values its employees, we'd love to hear from you. Join our team and become part of a company dedicated to providing exceptional service while helping employees grow and succeed.