Pest Control Customer Service Representative Jobs in Riverside, CA

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For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Pest Control Consultants do?

The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing residential customers, while maintaining a customer-focused service to grow the business. You’ll be the face of our national brand to your local community, and your clients will count on you to protect their homes and their families. This includes assessing customers' needs by consulting with the customer and performing an analysis using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions. 

Responsibilities include but are not limited to the following:

• Visually inspect homes for pests, pest harborage, pest entries, etc. Based on assessment findings, sell pest control solutions as well as preventative maintenance for residential customers

• Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities

• Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services

• Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges

• Follow up on past proposals to close sales opportunities

• Provide expert knowledge to new service installations to ensure the job is completed satisfactorily

• Complete daily activities and sales performance using the company sales CRM

Essential Job Functions:

We’re not going to sugarcoat it. The essential functions of this job have some physical demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here’s what we mean:

• You’ve got to be able to move up to 10 lbs. regularly and 11–20 lbs. frequently, whether that’s lifting, carrying, pushing, pulling, or otherwise repositioning objects

• You’ll move around a lot — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You’ll go up and down stairs, ladders, scaffolding, ramps, and poles. And you’ll need to keep your balance when walking, standing, or crouching on narrow, slippery, or moving surfaces. (You’ll definitely get your steps in.)

• You must be comfortable dealing with different pests (spiders, flies, mosquitos, rodents, etc.), as well as being required to go into small spaces such as basements, crawl spaces, attics, etc.

• You must be able to safely operate a motor vehicle and make sure it and all other equipment is kept clean

• Sometimes you’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you’ll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (you know, where critters live)

What do you need?

• High school diploma or equivalent

• A valid driver’s license from your current state of residence (Company vehicle and gas card provided)

• Strong social, customer service, and communication skills — in fact, we’d be really impressed if you came to this role with related experience and/or training in sales.

• Prefer at least 1-2 years of pest technician or sales experience

• Travel up to 100% of time within assigned territory(s)

Pay Range

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes: 
Professional and Personal Growth

• Multiple avenues to grow your career 

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions 

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.