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Financial Call Center Jobs in Arizona (NOW HIRING)

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on ...

Monogram Health, Inc

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on ...

Scout Exchange

Call Center - Chat Specialist

Chandler, AZ · On-site

$17 - $21.50/hr

Experience in the banking/financial industry * Experience working in a call center * Experience ... with chat * Experience with multi-solution customer offerings and bundling services * Experience ...

Glacier Bancorp, Inc.

Call Center Representative

Yuma, AZ · On-site

$13.75 - $17.25/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on ... Maintain strict confidentiality of customer's personal and financial information. About You MINIMUM ...

Glacier Bancorp, Inc.

Call Center Representative

Yuma, AZ · On-site

$13.75 - $17.25/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on ... Maintain strict confidentiality of customer's personal and financial information. About You MINIMUM ...

Glacier Bancorp

Call Center Representative

Yuma, AZ · On-site

$16 - $19.75/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on ... Maintain strict confidentiality of customer's personal and financial information. About You MINIMUM ...

Foothills Bank

Call Center Representative

Yuma, AZ · On-site

$16 - $19.75/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on ... Maintain strict confidentiality of customer's personal and financial information. About You MINIMUM ...

MDS Communications

Call Center Associate

Mesa, AZ

$16.15 - $17.65/hr

Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

MDS Communications

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

CWI

Call Center Representative

Surprise, AZ · On-site

$35K - $55K/yr

Call Center Representative/Sales Development Rep As a Call Center Representative/Sales Development ... The goal is to drive sustainable financial growth through boosting sales and forging lasting ...

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All JobsFinancial Call Center JobsFinancial Call Center Jobs in Arizona

Financial Call Center information

See Arizona salary details

$28.4K

$80.1K

$110K

How much do financial call center jobs pay per year?

As of Aug 11, 2026, the average yearly pay for financial call center in Arizona is $80,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $109,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by employees in a financial call center?

Working in a Financial Call Center often involves handling a high volume of calls from customers with a range of financial concerns, from account inquiries to complex problem resolution. Employees may encounter upset or anxious clients and must remain composed while providing clear, accurate information under time pressure. Additionally, navigating frequently changing regulations and financial products can require ongoing learning. However, these challenges are balanced by strong team support, structured training programs, and opportunities to develop specialized expertise that can lead to career advancement within the financial sector.

What are the key skills and qualifications needed to thrive in a financial call center?

To thrive in a Financial Call Center role, you need strong communication skills, a good understanding of financial products or services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic banking or securities certifications is beneficial. Patience, active listening, and problem-solving abilities are critical soft skills that set top performers apart. These skills ensure effective handling of customer inquiries, foster trust, and contribute to the smooth operation of financial services.

What is a financial call center?

A Financial Call Center job involves assisting customers with financial products and services over the phone. Representatives handle inquiries about bank accounts, loans, credit cards, fraud prevention, and other financial matters. They may also process transactions, resolve disputes, and provide guidance on financial solutions. Strong communication, problem-solving skills, and knowledge of financial regulations are essential for the role.

What are popular job titles related to Financial Call Center jobs in Arizona? For Financial Call Center jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Financial Call Center jobs in Arizona look for? The top searched job categories for Financial Call Center jobs in Arizona are:
What cities in Arizona are hiring for Financial Call Center jobs? Cities in Arizona with the most Financial Call Center job openings:
Financial Call Center jobs near you
Infographic showing various Financial Call Center job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $80,087 per year, or $38.5 per hour.

Call Center Representative - Mesa Call Center

MDS COMMUNICATIONS CORPORATION

Mesa, AZ

$16.15 - $17.65/hr

Full-time

Medical, PTO

Re-posted 5 days ago

Job description

MDS Communications is looking to hire Call Center Representatives!

Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.

For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.

As an MDS Communication Specialist you will:

  • Receive in-depth training.
  • Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
  • Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. 
  • Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
  • Secure financial gifts from donors and prospective donors on behalf of our clients.
  • Maintain minimum fundraising and productivity metrics.

Successful applicants will bring:

  • 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
  • Basic computer skills.
  • A commitment and enthusiasm to the charitable and non-profit causes we represent.
  • A willingness to learn.
  • Persistence

Benefits of joining MDS:

  • $16.15-$17.65 per hour for 40 hours shifts (depending on schedule).
  • Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week).  Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
  • Paid break time.
  • Health insurance eligibility after just 2 months.  MDS pays 75% of base employee premiums.
  • Paid time off.
  • The opportunity to transition to working from home after you have established yourself in the call center.
  • The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.

MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

Apply