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Outbound Call Center Agent Jobs in Arizona (NOW HIRING)

Call Center Agent

Phoenix, AZ ยท On-site

$15 - $19.50/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our ... The ideal candidate will be responsible for handling inbound and outbound calls, responding to ...

New

Call Center Agent

Phoenix, AZ ยท On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

Call Center Agent

Phoenix, AZ ยท On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Phoenix, AZ ยท On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Phoenix, AZ ยท On-site

$15 - $19.50/hr

Call Center Agent Answer incoming calls for multiple businesses in a small call center environment; supporting customer needs, answering questions and creating bookings and reservations into customer ...

BDC (Call Center Agent)

Avondale, AZ ยท On-site

$18 - $22/hr

... call. There are 2 main goals in your role as a BDC agent. The first goal is to provide an ... Make outbound phone calls to acquire new service guest and secure service appointments. * Maintain ...

BDC (Call Center Agent)

Avondale, AZ ยท On-site

$18 - $22/hr

... call. There are 2 main goals in your role as a BDC agent. The first goal is to provide an ... Make outbound phone calls to acquire new service guest and secure service appointments. * Maintain ...

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

BDC (Call Center Agent)

Avondale, AZ ยท On-site

$15.50 - $20.75/hr

Avondale Toyota Business Development Center (BDC) Agent At Avondale Toyota we endeavor to change ... Make outbound phone calls to acquire new service guest and secure service appointments. * Maintain ...

$36K/yr

Provider Services Call Center Agent Job No: 543195 Work Type: Full-time Location: REMOTE OPTIONS, VARIOUS-STATEWIDE, PHOENIX Categories: Administrative Support/Customer Service AHCCCS Arizona Health ...

New

Call Center Agent

Phoenix, AZ

$15 - $19.75/hr

Job Summary Answer incoming calls for multiple businesses in a small call center environment; supporting customer needs, answering questions and creating bookings and reservations into customer ...

... call. There are 2 main goals in your role as a BDC agent. The first goal is to provide an ... Make outbound phone calls to acquire new service guest and secure service appointments. * Maintain ...

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Showing results 1-20

Outbound Call Center Agent information

See Arizona salary details

$9

$16

$23

How much do outbound call center agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for outbound call center agent in Arizona is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.69 per hour, depending on experience, location, and employer.

What is an outbound call center agent?

Outbound call center agents are professionals who make outgoing calls on behalf of a company, typically to promote products or services, conduct surveys, or follow up with customers. Their primary role is to reach out to potential or existing customers rather than receiving incoming calls. These agents often work in sales, telemarketing, fundraising, or customer relationship management. Strong communication skills and resilience are important for success in this role. Outbound call center agents are essential for businesses looking to expand their reach and maintain customer engagement.

What are the key skills and qualifications needed to thrive as an outbound call center agent?

To thrive as an Outbound Call Center Agent, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and autodialing systems is typically required. Outstanding active listening, resilience, and the ability to handle rejection set top performers apart. These skills are crucial for achieving sales targets, building customer rapport, and maintaining productivity in a dynamic call center environment.

What are some common challenges faced by outbound call center agents and how can they be overcome?

Outbound call center agents often encounter challenges such as handling frequent rejections, maintaining motivation during repetitive tasks, and meeting strict performance targets. To overcome these, agents can develop resilience by focusing on positive interactions, using scripts as flexible guides rather than rigid instructions, and seeking feedback from supervisors to improve their approach. Building strong communication skills and working collaboratively with team members also helps in sharing strategies for success and maintaining a supportive work environment.

What is the difference between Outbound Call Center Agent vs Inbound Call Center Agent?

AspectOutbound Call Center AgentInbound Call Center Agent
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or lead generationCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common CertificationsNone specific, sales or communication skills preferredCustomer service certifications often valued

Outbound Call Center Agents focus on making outgoing calls to generate sales or leads, while Inbound Call Center Agents handle incoming customer inquiries and support. Both roles require strong communication skills, but their primary functions differ, with outbound agents emphasizing sales and outreach, and inbound agents focusing on customer assistance.

Infographic showing various Outbound Call Center Agent job openings in Arizona as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $33,371 per year, or $16 per hour.

Call Center Agent

AZ Living

Phoenix, AZ โ€ข On-site

$15 - $19.50/hr

Full-time

Posted 3 days ago

New


Job description

Call Center Agent

We are seeking a motivated and customer-focused Call Center Agent to join our real estate team. The ideal candidate will be responsible for handling inbound and outbound calls, responding to inquiries from potential buyers, sellers, tenants, and property owners, and providing professional assistance throughout the initial stages of the real estate process.

The Call Center Agent will follow up with leads, provide information about available properties, qualify potential clients based on their needs and preferences, schedule property viewings and appointments, and maintain regular communication with prospects. The role also involves updating customer information, documenting calls and follow-ups, and ensuring that leads are properly transferred to the appropriate real estate agent or sales team.

The successful candidate should have excellent communication and customer service skills, a professional and friendly phone manner, strong attention to detail, and the ability to handle multiple inquiries efficiently. Previous experience in call center, customer service, sales, or real estate is preferred but not required. A positive attitude, strong follow-up skills, and the ability to build rapport with clients are essential for success in this position.