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Outbound Call Center Agent Jobs (NOW HIRING)

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside ... Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office ... Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office ... Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

ACR1.COM Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Call Center Agent (Lead Generator) Dept : Sales & Marketing Location: In OFFICE (Sales Office ... Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Sparkbit 360

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

Call Center Agent We are seeking a dedicated and motivated Call Center Agent to join our dynamic ... Handle inbound and outbound customer calls professionally and efficiently * Address customer ...

Talkishco

Call Center Agent

Jersey City, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...

Alphabe Insight

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

BeloForm Craft

Call Center Agent

Denver, CO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer ... Make outbound calls to follow up on customer issues or to conduct surveys and gather feedback.

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

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All JobsOutbound Call Center Agent Jobs

Outbound Call Center Agent information

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How much do outbound call center agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for outbound call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is an outbound call center agent?

Outbound call center agents are professionals who make outgoing calls on behalf of a company, typically to promote products or services, conduct surveys, or follow up with customers. Their primary role is to reach out to potential or existing customers rather than receiving incoming calls. These agents often work in sales, telemarketing, fundraising, or customer relationship management. Strong communication skills and resilience are important for success in this role. Outbound call center agents are essential for businesses looking to expand their reach and maintain customer engagement.

What are the key skills and qualifications needed to thrive as an outbound call center agent?

To thrive as an Outbound Call Center Agent, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and autodialing systems is typically required. Outstanding active listening, resilience, and the ability to handle rejection set top performers apart. These skills are crucial for achieving sales targets, building customer rapport, and maintaining productivity in a dynamic call center environment.

What are some common challenges faced by outbound call center agents and how can they be overcome?

Outbound call center agents often encounter challenges such as handling frequent rejections, maintaining motivation during repetitive tasks, and meeting strict performance targets. To overcome these, agents can develop resilience by focusing on positive interactions, using scripts as flexible guides rather than rigid instructions, and seeking feedback from supervisors to improve their approach. Building strong communication skills and working collaboratively with team members also helps in sharing strategies for success and maintaining a supportive work environment.

What is the difference between Outbound Call Center Agent vs Inbound Call Center Agent?

AspectOutbound Call Center AgentInbound Call Center Agent
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or lead generationCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common CertificationsNone specific, sales or communication skills preferredCustomer service certifications often valued

Outbound Call Center Agents focus on making outgoing calls to generate sales or leads, while Inbound Call Center Agents handle incoming customer inquiries and support. Both roles require strong communication skills, but their primary functions differ, with outbound agents emphasizing sales and outreach, and inbound agents focusing on customer assistance.

More about Outbound Call Center Agent jobs

Who are the top companies hiring for Outbound Call Center Agent jobs?

The top employers for Outbound Call Center Agent jobs are:

What states have the most Outbound Call Center Agent jobs?

States with the most job openings for Outbound Call Center Agent jobs include:

What job categories do people searching Outbound Call Center Agent jobs look for?

The top searched job categories for Outbound Call Center Agent jobs are:

Outbound Call Center Agent jobs near you
Infographic showing various Outbound Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Healthcare Call Center Agent

KeyStaff

Pompano Beach, FL

$18/hr

Full-time

Posted 4 days ago

Job description

Bilingual Healthcare Call Center Agent

- Location: Pompano Beach, FL (On-Site)
- Pay Rate: $18.00/hour
- Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Requirements:
- Minimum 1 year of Sales or Collections experience
- Minimum 1 year of Outbound Call Center experience
- Minimum 1 year of Customer Service experience
- Bilingual (English/Spanish)
- Strong computer skills and ability to multitask

Job Responsibilities:
• Make high-volume outbound calls to schedule patient appointments
• Coordinate appointments between patients and clinical staff
• Handle reschedules and cancellations
• Maintain accurate records in CRM and scheduling systems
• Meet performance goals and call metrics
• Provide professional and compassionate customer service

Preferred Experience:
• Salesforce CRM
• Five9
• Microsoft Office

#FTL