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Outbound Call Center Agent Jobs (NOW HIRING)

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Swift7 Consultants

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent ... Handle inbound and outbound customer calls in a professional manner * Provide clear and accurate ...

MDS Inc.

Remote Outbound Call Center Agent

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$12.50 - $16.50/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

MDS Inc.

Remote Outbound Call Center Agent

$14.73 - $16.50/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Places outbound customer service or customer satisfaction calls, as required by client. * Completes ...

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate ... make outbound pre-visit calls as needed. • Reschedule and cancel appointments as required. • ...

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

Alphabe Insight Inc

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for managing a high volume of inbound and outbound calls, providing accurate information, resolving concerns, and maintaining detailed records of ...

Alphabe Insight Inc

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

AnswerNet

Call Center Agent

$16/hr

Call Center Agent Call Center Agent Work Hours: Open availability across all 7 days Pay: $16.00 ... Handles both inbound and outbound queues, chat queues, and email queues, per the campaign ...

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Outbound Call Center Agent information

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How much do outbound call center agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for outbound call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is an outbound call center agent?

Outbound call center agents are professionals who make outgoing calls on behalf of a company, typically to promote products or services, conduct surveys, or follow up with customers. Their primary role is to reach out to potential or existing customers rather than receiving incoming calls. These agents often work in sales, telemarketing, fundraising, or customer relationship management. Strong communication skills and resilience are important for success in this role. Outbound call center agents are essential for businesses looking to expand their reach and maintain customer engagement.

What are the key skills and qualifications needed to thrive as an outbound call center agent?

To thrive as an Outbound Call Center Agent, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and autodialing systems is typically required. Outstanding active listening, resilience, and the ability to handle rejection set top performers apart. These skills are crucial for achieving sales targets, building customer rapport, and maintaining productivity in a dynamic call center environment.

What are some common challenges faced by outbound call center agents and how can they be overcome?

Outbound call center agents often encounter challenges such as handling frequent rejections, maintaining motivation during repetitive tasks, and meeting strict performance targets. To overcome these, agents can develop resilience by focusing on positive interactions, using scripts as flexible guides rather than rigid instructions, and seeking feedback from supervisors to improve their approach. Building strong communication skills and working collaboratively with team members also helps in sharing strategies for success and maintaining a supportive work environment.

What is the difference between Outbound Call Center Agent vs Inbound Call Center Agent?

AspectOutbound Call Center AgentInbound Call Center Agent
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or lead generationCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common CertificationsNone specific, sales or communication skills preferredCustomer service certifications often valued

Outbound Call Center Agents focus on making outgoing calls to generate sales or leads, while Inbound Call Center Agents handle incoming customer inquiries and support. Both roles require strong communication skills, but their primary functions differ, with outbound agents emphasizing sales and outreach, and inbound agents focusing on customer assistance.

More about Outbound Call Center Agent jobs

Who are the top companies hiring for Outbound Call Center Agent jobs?

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What states have the most Outbound Call Center Agent jobs?

States with the most job openings for Outbound Call Center Agent jobs include:

What are popular job titles related to Outbound Call Center Agent jobs?

For Outbound Call Center Agent jobs, the most frequently searched job titles are:

Outbound Call Center Agent jobs near you
Infographic showing various Outbound Call Center Agent job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Alpharetta, GA • On-site

Confident Staff Solutions
See more jobs at Confident Staff Solutionsexternal

$14.75 - $19.25/hr

Other

Re-posted 18 days ago

Job description

About the job Call Center Agent
Company Overview:
Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates.
Job Overview:
We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Key Responsibilities:
- Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner
- Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates
- Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints
- Maintaining accurate and detailed records of all customer interactions and transactions
- Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues
- Following company policies and procedures to ensure compliance and maintain customer confidentiality
- Meeting and exceeding performance targets and goals set by the company
- Continuously developing and improving product knowledge to better assist customers
Qualifications:
- High school diploma or equivalent
- Previous experience in a call center or customer service role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in computer skills and experience using CRM software
- Flexibility to work various shifts, including evenings and weekends
- Must be legally authorized to work in the United States
Perks:
- 1099 Contractor
- Make your own schedule
- Paid Training
To get started quickly, click the link below to learn more about our company.
Company Overview - Confident Callers

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