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Outbound Call Center Agent Jobs (NOW HIRING)

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

  • Medical

  • PTO

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Alphabe Insight

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data ... outbound calls with professionalism and efficiency. The ideal candidate will possess excellent ...

New

Alphabe Insight

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent ... Handle inbound and outbound customer calls in a professional manner * Provide clear and accurate ...

MDS Inc.

Remote Outbound Call Center Agent

$15 - $16/hr

  • Medical

  • PTO

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

  • Retirement

Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate ... make outbound pre-visit calls as needed. • Reschedule and cancel appointments as required. • ...

Wide World BMW

BDC Outbound Call Center Agent

West Palm Beach, FL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prior call center experience making outbound calls is preferred, but not required. Benefits * $16 base per hour, plus bonus! * Family owned and operated * Medical, dental, and vision insurance * 401K ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Places outbound customer service or customer satisfaction calls, as required by client. * Completes ...

Cahaba Medical Care Foundation

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

  • Retirement

Call Center Agent Service center agent will be responsible to accurately coordinate, schedule and ... Manage appointment reminders and make outbound pre-visit calls as needed. Reschedule and cancel ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an ... Your primary responsibility will be to handle inbound and outbound calls, assisting customers with ...

Alphabe Insight

Call Center Agent

Tampa, FL · On-site

$42K - $46K/yr

Handle inbound and outbound calls in a professional and courteous manner * Provide accurate information and resolve inquiries efficiently * Maintain detailed and organized records of customer ...

Mark Rink.

Call Center Agent

Cincinnati, OH

$14.50 - $19/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing ... Handle inbound and outbound customer calls professionally and efficiently. * Provide accurate ...

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Outbound Call Center Agent information

See salary details

$10

$17

$25

How much do outbound call center agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for outbound call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is an outbound call center agent?

Outbound call center agents are professionals who make outgoing calls on behalf of a company, typically to promote products or services, conduct surveys, or follow up with customers. Their primary role is to reach out to potential or existing customers rather than receiving incoming calls. These agents often work in sales, telemarketing, fundraising, or customer relationship management. Strong communication skills and resilience are important for success in this role. Outbound call center agents are essential for businesses looking to expand their reach and maintain customer engagement.

What are the key skills and qualifications needed to thrive as an outbound call center agent?

To thrive as an Outbound Call Center Agent, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and autodialing systems is typically required. Outstanding active listening, resilience, and the ability to handle rejection set top performers apart. These skills are crucial for achieving sales targets, building customer rapport, and maintaining productivity in a dynamic call center environment.

What are some common challenges faced by outbound call center agents and how can they be overcome?

Outbound call center agents often encounter challenges such as handling frequent rejections, maintaining motivation during repetitive tasks, and meeting strict performance targets. To overcome these, agents can develop resilience by focusing on positive interactions, using scripts as flexible guides rather than rigid instructions, and seeking feedback from supervisors to improve their approach. Building strong communication skills and working collaboratively with team members also helps in sharing strategies for success and maintaining a supportive work environment.

What is the difference between Outbound Call Center Agent vs Inbound Call Center Agent?

AspectOutbound Call Center AgentInbound Call Center Agent
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or lead generationCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common CertificationsNone specific, sales or communication skills preferredCustomer service certifications often valued

Outbound Call Center Agents focus on making outgoing calls to generate sales or leads, while Inbound Call Center Agents handle incoming customer inquiries and support. Both roles require strong communication skills, but their primary functions differ, with outbound agents emphasizing sales and outreach, and inbound agents focusing on customer assistance.

More about Outbound Call Center Agent jobs

Who are the top companies hiring for Outbound Call Center Agent jobs?

The top employers for Outbound Call Center Agent jobs are:

What states have the most Outbound Call Center Agent jobs?

States with the most job openings for Outbound Call Center Agent jobs include:

What job categories do people searching Outbound Call Center Agent jobs look for?

The top searched job categories for Outbound Call Center Agent jobs are:

Outbound Call Center Agent jobs near you
Infographic showing various Outbound Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Remote Outbound Call Center Agent

MDS COMMUNICATIONS CORPORATION

On-site, Remote

$15 - $16/hr

Other

Medical, PTO

Re-posted 28 days ago

Job description

MDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose-where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won't just make calls-you'll make a difference.
For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we're one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
  • Receive in-depth training.
  • Be assigned to one of four MDS "Teams" that calls on behalf of a set of MDS clients.
  • Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
  • Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
  • Secure financial gifts from donors and prospective donors on behalf of our clients.
  • Maintain minimum fundraising and productivity metrics.

Successful applicants will bring:
  • 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
  • Dedicated wired internet connection
  • A quiet place to work at home free from normal household interruptions
  • Basic computer skills.
  • A commitment and enthusiasm to the charitable and non-profit causes we represent.
  • A willingness to learn.
  • Persistence

Benefits of joining MDS:
  • $15-$16 per hour for 40 hours shifts (depending on schedule).
  • Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
  • Paid break time.
  • Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
  • Paid time off.
  • The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.

MDS Communications is a faith-based company rooted in Christian values. While we don't require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world -both through our work and how we treat one another. Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

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