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Outbound Call Center Agent Jobs (NOW HIRING)

Call Center Agent

Alpharetta, GA

$14.75 - $19.25/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Call Center Agent

Savannah, GA

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Handle inbound and outbound calls in a professional and courteous manner * Provide accurate information and resolve inquiries efficiently * Maintain detailed and organized records of customer ...

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Call Center Agent

Fayetteville, NC · On-site

$12.50/hr

Job Summary The Call Center Agent is responsible for providing customer support by handling inbound and/or outbound telephone calls related to products and services. This role involves answering ...

Call Center Agent

Fayetteville, NC · On-site

$12.50/hr

Job Summary The Call Center Agent is responsible for providing customer support by handling inbound and/or outbound telephone calls related to products and services. This role involves answering ...

Call Center Agent

Raleigh, NC

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Places outbound customer service or customer satisfaction calls, as required by client. * Completes ...

Job Summary The Call Center Agent is responsible for providing customer support by handling inbound and/or outbound telephone calls related to products and services. This role involves answering ...

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an ... Your primary responsibility will be to handle inbound and outbound calls, assisting customers with ...

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Birmingham, AL

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

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Outbound Call Center Agent information

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$10

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$25

How much do outbound call center agent jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for outbound call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is outbound and inbound?

In the context of an outbound call center agent, inbound calls are customer-initiated inquiries or support requests received by the company, while outbound calls are initiated by the agent to reach potential or existing customers for sales, follow-ups, or surveys. Both types of calls require different communication skills and are common in call center environments.

What does outbound mean?

In the context of an outbound call center agent, outbound refers to calls made by agents to customers or prospects, rather than incoming calls from customers. This role involves initiating contact to promote products, gather information, or conduct surveys, often requiring good communication skills and persistence.

What is the difference between Outbound Call Center Agent vs Inbound Call Center Agent?

AspectOutbound Call Center AgentInbound Call Center Agent
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or lead generationCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common CertificationsNone specific, sales or communication skills preferredCustomer service certifications often valued

Outbound Call Center Agents focus on making outgoing calls to generate sales or leads, while Inbound Call Center Agents handle incoming customer inquiries and support. Both roles require strong communication skills, but their primary functions differ, with outbound agents emphasizing sales and outreach, and inbound agents focusing on customer assistance.

What are the key skills and qualifications needed to thrive as an Outbound Call Center Agent, and why are they important?

To thrive as an Outbound Call Center Agent, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and autodialing systems is typically required. Outstanding active listening, resilience, and the ability to handle rejection set top performers apart. These skills are crucial for achieving sales targets, building customer rapport, and maintaining productivity in a dynamic call center environment.

What are outbound call center agents?

Outbound call center agents are professionals who make outgoing calls on behalf of a company, typically to promote products or services, conduct surveys, or follow up with customers. Their primary role is to reach out to potential or existing customers rather than receiving incoming calls. These agents often work in sales, telemarketing, fundraising, or customer relationship management. Strong communication skills and resilience are important for success in this role. Outbound call center agents are essential for businesses looking to expand their reach and maintain customer engagement.

Is Outbound coming to Xbox?

Outbound Call Center Agents typically do not work on gaming consoles like Xbox. Their role involves making outbound calls for customer service, sales, or surveys, often using call center software and communication skills. The question about Xbox is unrelated to the responsibilities of an outbound call center agent.

What are some common challenges faced by outbound call center agents and how can they be overcome?

Outbound call center agents often encounter challenges such as handling frequent rejections, maintaining motivation during repetitive tasks, and meeting strict performance targets. To overcome these, agents can develop resilience by focusing on positive interactions, using scripts as flexible guides rather than rigid instructions, and seeking feedback from supervisors to improve their approach. Building strong communication skills and working collaboratively with team members also helps in sharing strategies for success and maintaining a supportive work environment.

Is the Outbound game released?

The Outbound game is a video game and is not related to the role of an Outbound Call Center Agent. If you are referring to a specific game, its release status can be checked through official gaming platforms or announcements. This question does not pertain to the job responsibilities or industry of outbound call center work.
More about Outbound Call Center Agent jobs
What states have the most Outbound Call Center Agent jobs? States with the most job openings for Outbound Call Center Agent jobs include:
Infographic showing various Outbound Call Center Agent job openings in the United States as of June 2026, with employment types broken down into 53% Full Time, 7% Part Time, and 40% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.