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Outbound Call Center Agent Jobs (NOW HIRING)

Milan Institute

Call Center Agent

$15.25 - $20.25/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our ... The ideal candidate will handle inbound and outbound calls, assist customers with inquiries ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

E-Solutions

Call Center Agent

South Charleston, WV · On-site

$13 - $17.25/hr

Call Center Agent We are hiring Call Center Agent with the following skillset Key Responsibilities ... Handle inbound and outbound retention-related calls. * Negotiate and process save/service order ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent Salary: R23 000 per month Remote Recruitment is hiring a Call Centre Agent to ... You will be the first voice customers hear, handling inbound and outbound calls with patience and ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Make outbound calls for customer follow-ups, surveys, or sales support activities. * Resolve ...

Consider Posh Pro

Call Center Agent

Tampa, FL · On-site

$13.75 - $18/hr

Call Center Agent At Consider Posh Pro, we've got a knack for turning dull moments into dazzling ... You will handle inbound and outbound calls, address customer inquiries, resolve complaints, and ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

MDS Inc.

Remote Outbound Call Center Agent

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

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Outbound Call Center Agent information

See salary details

$10

$17

$25

How much do outbound call center agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for outbound call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is an outbound call center agent?

Outbound call center agents are professionals who make outgoing calls on behalf of a company, typically to promote products or services, conduct surveys, or follow up with customers. Their primary role is to reach out to potential or existing customers rather than receiving incoming calls. These agents often work in sales, telemarketing, fundraising, or customer relationship management. Strong communication skills and resilience are important for success in this role. Outbound call center agents are essential for businesses looking to expand their reach and maintain customer engagement.

What are the key skills and qualifications needed to thrive as an outbound call center agent?

To thrive as an Outbound Call Center Agent, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and autodialing systems is typically required. Outstanding active listening, resilience, and the ability to handle rejection set top performers apart. These skills are crucial for achieving sales targets, building customer rapport, and maintaining productivity in a dynamic call center environment.

What are some common challenges faced by outbound call center agents and how can they be overcome?

Outbound call center agents often encounter challenges such as handling frequent rejections, maintaining motivation during repetitive tasks, and meeting strict performance targets. To overcome these, agents can develop resilience by focusing on positive interactions, using scripts as flexible guides rather than rigid instructions, and seeking feedback from supervisors to improve their approach. Building strong communication skills and working collaboratively with team members also helps in sharing strategies for success and maintaining a supportive work environment.

What is the difference between Outbound Call Center Agent vs Inbound Call Center Agent?

AspectOutbound Call Center AgentInbound Call Center Agent
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or lead generationCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common CertificationsNone specific, sales or communication skills preferredCustomer service certifications often valued

Outbound Call Center Agents focus on making outgoing calls to generate sales or leads, while Inbound Call Center Agents handle incoming customer inquiries and support. Both roles require strong communication skills, but their primary functions differ, with outbound agents emphasizing sales and outreach, and inbound agents focusing on customer assistance.

More about Outbound Call Center Agent jobs

Who are the top companies hiring for Outbound Call Center Agent jobs?

The top employers for Outbound Call Center Agent jobs are:

What states have the most Outbound Call Center Agent jobs?

States with the most job openings for Outbound Call Center Agent jobs include:

What are popular job titles related to Outbound Call Center Agent jobs?

For Outbound Call Center Agent jobs, the most frequently searched job titles are:

Outbound Call Center Agent jobs near you
Infographic showing various Outbound Call Center Agent job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Remote

Milan Institute
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Milan Instituteexternal

$15.25 - $20.25/hr

Other

Posted 5 days ago

Milan Institute rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

414th of 631 rated colleges and universities

Job description

Call Center Agent

We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.

Responsibilities:

  • Answer incoming calls and respond to customer inquiries professionally.
  • Make outbound calls to follow up with customers, confirm appointments, or provide updates.
  • Provide accurate information regarding products, services, and company policies.
  • Resolve customer complaints efficiently and escalate complex issues when necessary.
  • Maintain a high level of customer satisfaction through positive interactions.
  • Update customer records and document call details in the system.
  • Meet or exceed key performance metrics such as call handling time and customer satisfaction scores.
  • Follow company guidelines and standard operating procedures.

Requirements:

  • Associates Degree or equivalent required.
  • Previous experience in a call center or customer service role preferred.
  • Excellent verbal and written communication skills.
  • Ability to handle a high volume of calls efficiently.
  • Strong problem-solving and active listening skills.
  • Familiarity with CRM software and basic computer proficiency.
  • Ability to work in shifts, including weekends and holidays if required.
  • Patience, empathy, and a customer-first attitude.

This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth.

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