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Financial Aid Processor Jobs in Indiana (NOW HIRING)

This posting will be for those seeking Work Study positions at our approved off campus sites These employees are paid from Federal Funding and vetted through the Financial Aid process. They are hired ...

This posting will be for those seeking Work Study positions at our approved off campus sites These employees are paid from Federal Funding and vetted through the Financial Aid process. They are hired ...

Provides front-line customer service and intake processing for students. Provides students with general financial aid information and eligibility for disability services. Provides general academic ...

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Financial Aid Processor information

See Indiana salary details

$15

$22

$34

How much do financial aid processor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for financial aid processor in Indiana is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.14 per hour, depending on experience, location, and employer.

What is a financial aid processor?

A Financial Aid Processor is responsible for reviewing, verifying, and processing financial aid applications for students. They ensure compliance with federal, state, and institutional regulations while maintaining accurate records. Their duties often include evaluating FAFSA submissions, resolving discrepancies, and communicating with students about required documentation. This role is crucial for ensuring that eligible students receive the financial assistance they need for their education. Strong attention to detail and knowledge of financial aid policies are essential for success in this position.

What does a financial aid processor do?

A typical day for a Financial Aid Processor involves reviewing and verifying student financial aid applications, processing supporting documents, and ensuring compliance with federal and institutional guidelines. You will frequently interact with students to resolve questions, request documentation, or explain financial aid options, while also working closely with other team members in the financial aid and admissions offices. Daily tasks may include data entry, responding to emails or phone inquiries, attending team meetings, and maintaining accurate records. This role requires balancing administrative duties with providing excellent customer service to help students navigate their financial aid journey.

What are the key skills and qualifications needed to thrive as a financial aid processor?

To thrive as a Financial Aid Processor, you need strong attention to detail, organizational skills, and a solid understanding of federal, state, and institutional financial aid regulations, usually supported by a relevant associate's or bachelor's degree. Familiarity with financial aid management systems such as Banner or PowerFAIDS, as well as general office software, is typically required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you effectively support students and collaborate with colleagues. These skills and qualities are critical to ensure accuracy, compliance, and exceptional service in processing and managing financial aid applications.

What are popular job titles related to Financial Aid Processor jobs in Indiana?

For Financial Aid Processor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Financial Aid Processor jobs in Indiana look for?

The top searched job categories for Financial Aid Processor jobs in Indiana are:

Infographic showing various Financial Aid Processor job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,013 per year, or $22.1 per hour.

Financial Aid/Scholarship Coordinator, University Enrollment Services

Indiana University

Bloomington, IN • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

University Enrollment Services (UES) supports the academic and student services missions of Indiana University by developing, coordinating, and managing university-wide shared services in the areas of admissions and transfer operations, financial aid, student records and data management, and military and veteran affairs. UES works closely with campus-based partners to enhance customer service; implement best practices; drive student-related technology development; comply with federal, state, and institutional guidelines; and support their overall enrollment and retention goals. This team uses data to identify new opportunities and to prioritize work, which drives innovation and creates efficiency across the University.
Job Summary
Department-Specific Responsibilities
  • Validates enrollment requirements.
  • Monitors certification and confirmation of Title IV aid programs.
  • Ensures the accuracy of financial awards.
  • Maintains and updates financial aid programs and audits.
  • Oversees return of Title IV Funds (R2T4).
General Responsibilities
  • Processes and monitors files for applications and awards; updates as necessary for accuracy and completeness; ensures compliance with state and federal regulations.
  • Responds to email, phone, and in-person inquiries from applicants regarding status of application; notifies applicant of final decision.
  • Monitors financial aid and/or scholarship accounts on a continuing basis; ensures compliance with scholarship requirements.
  • Provides administrative and clerical support to department staff including word processing and scheduling.
  • Develops and updates written informational materials regarding the policies and procedures involving in applying for financial aid and/or scholarships.
  • Compiles and analyzes data and prepares various reports. Designates and completes audits on a regular basis. Identifies situational anomalies the require analysis and/or escalation.
  • May provide guidance to other financial aid/ scholarship coordinators; takes on complex or escalated customer issues, referring to manager as appropriate.
  • May make process recommendations to manager for improved operational efficiency.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
  • High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
  • 4 years in customer service, office experience, or related field.
Preferred
  • Experience working with complex data and/or records services in a team environment.
SKILLS
Required
  • Proficient communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrates time management and priority setting skills.
  • Demonstrates a high commitment to quality.
  • Possesses flexibility to work in a fast-paced, dynamic environment.
  • Highly thorough and dependable.
  • Possesses a high degree of initiative.
  • Ability to build strong customer relationships.
  • Demonstrates analytical skills.
  • Demonstrates problem solving skills.
  • Strong basic math skills.
  • Ability to interpret federal, states, and institutional rules and regulations and required procedures associated with compliance.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Student Services
Job Family: Financial Aid & Scholarships
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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