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Field Support Engineer Jobs in Virginia (NOW HIRING)

Peraton

Field Support Technician Advisor

Reston, VA · On-site

$112K - $179K/yr

Responsibilities Peraton is seeking an experienced systems Field Support Engineer to join our national intelligence program that delivers engineering, application development, deployment, operations ...

Peraton

Field Support Technician Advisor

Reston, VA · On-site

$112K - $179K/yr

Responsibilities Peraton is seeking an experienced systems Field Support Engineer to join our national intelligence program that delivers engineering, application development, deployment, operations ...

Ksb

IT Support Engineer II

Richmond, VA

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North ... This role combines advanced technical problem-solving with hands-on field support across multiple ...

KSB SE and Co KGaA

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North ... This role combines advanced technical problem-solving with hands-on field support across multiple ...

S2Technologies

$49.25 - $64/hr

Experience leading and managing Field Support Engineers (FSEs) and intelligence teams across geographically dispersed locations. * Demonstrated ability to implement and sustain intelligence systems ...

Daon

Product Support Engineer

Fairfax, VA · On-site

... and engineering teams. * Draft and maintain knowledge base articles and internal support ... Bachelor's degree in Computer Science or a related technical field, or equivalent practical ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... and engineering teams. * Draft and maintain knowledge base articles and internal support ... Bachelor's degree in Computer Science or a related technical field, or equivalent practical ...

Apptium Technologies

Be Seen First

Application Support Engineer

Reston, VA · On-site

$65K - $85K/yr

The Application Support Engineer is responsible for delivering high-quality software application ... Work closely with Product Management and Engineering to communicate customer and field feedback ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... and engineering teams. * Draft and maintain knowledge base articles and internal support ... Bachelor's degree in Computer Science or a related technical field, or equivalent practical ...

Axon

Technical Support Engineer II

Sterling, VA · On-site

The Technical Support Engineer II role involves providing 1st and 2nd level support for Dedrone by ... Required : • Bachelor's degree in computer science or a related field, or 5+ years relevant work ...

Axon

Technical Support Engineer II

Sterling, VA

Provide 1st and 2nd level support for the Dedrone by Axon Product Family to field engineers and customers * Research and identify solutions to resolve software and hardware issues * Diagnosing and ...

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Field Support Engineer information

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$10

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How much do field support engineer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for field support engineer in Virginia is $28.87, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $36.20 per hour, depending on experience, location, and employer.

What are Field Support Engineers?

Field Support Engineers are technical professionals who provide on-site and remote support for hardware, software, or technical systems. They troubleshoot issues, perform installations, conduct maintenance, and ensure that equipment operates efficiently. Field Support Engineers often interact directly with customers to resolve technical problems, train users, and implement solutions. Their role is essential in industries where timely technical support and system uptime are critical. Strong communication skills, technical expertise, and the ability to travel to client sites are key requirements for this job.

What is the difference between Field Support Engineer vs Network Support Technician?

AspectField Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, officesData centers, server rooms, client sites
Industry UsageIT, telecommunications, manufacturingIT, telecommunications, service providers
Job FocusHardware, software troubleshooting, system setupNetwork configuration, troubleshooting, maintenance

Both roles require similar certifications and often work in similar environments within the IT industry. However, a Field Support Engineer typically handles a broader range of hardware and software issues on-site, while a Network Support Technician specializes in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Field Support Engineer, and why are they important?

To thrive as a Field Support Engineer, you need a solid background in electronics, IT, or engineering, often supported by a relevant bachelor's degree or technical certification. Familiarity with diagnostic tools, network systems, and remote troubleshooting platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional candidates apart. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable system performance in diverse field environments.

What are some common challenges faced by Field Support Engineers, and how can they prepare for them?

Field Support Engineers often encounter challenges such as troubleshooting complex technical issues on-site, adapting to diverse customer environments, and managing time effectively when handling multiple service requests. Being well-prepared with up-to-date technical knowledge, strong problem-solving skills, and excellent communication abilities can help overcome these challenges. Additionally, maintaining flexibility and a customer-focused attitude ensures successful resolutions and positive client relationships.

What Does a Field Support Engineer Do?

A field support engineer works directly with customers to answer technical questions about the products or services that a company offers and solve any related issues. As a field support engineer, you most often work in technical or electronics fields or the software industry. For that reason, your specific job duties vary but typically include researching technical issues for a customer, filing reports on technical incidents, and following up on customer questions. The qualifications for this career include a bachelor's degree in electronics, IT, or software. Because you interact with customers both on the phone and in-person, you also need strong communication skills and hands-on experience working with the products in your industry.

More about Field Support Engineer jobs
What are popular job titles related to Field Support Engineer jobs in Virginia? For Field Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Field Support Engineer jobs in Virginia look for? The top searched job categories for Field Support Engineer jobs in Virginia are:
What are popular job titles related to Field Support Engineer jobs in VA? For Field Support Engineer jobs in VA, the most frequently searched job titles are:
Field Support Engineer jobs near you
Infographic showing various Field Support Engineer job openings in Virginia as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $60,058 per year, or $28.9 per hour.
Field Support Technician Advisor

Field Support Technician Advisor

Peraton

Reston, VA • On-site

$112K - $179K/yr

Full-time

Posted 27 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

42nd of 210 rated it services

Job description

Responsibilities

Peraton is seeking an experienced systems Field Support Engineer to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment of products and services to achieve our client's global missions. 

Work is performed at the customer site(s). 

Responsibilities:  

  • Provide expert and second-tier technical support and analysis to field engineers and technicians.  
  • Provide technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems.  
  • Test, train, and field support to customers regarding technical aspects of designated systems and services.  
  • Provide expertise for the resolution of technical problems, troubleshoot products, and modify products to customer requirements.  
  • Maintain network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair. 
  • Provide training to customers.  
  • Partner with developers and engineers to reduce reoccurring incidents.  
  • Answer questions about installation, operation, configuration, customization and usage of designated systems and services. 
  • Review and develop technical documents.
  • Travel/TDY my be required CONUS and OCONUS as required to support the customer's mission

**Position is Contingent on Contract Award** 

Qualifications

Basic Qualifications: 

  • Active Top Secret/ Sensitive Compartmented Information (TS/SCI) clearance with ability to pass and obtain a Poly clearance. 
  • Minimum of 8 years relevant experience with bachelor's degree; Minimum of 6 years with master's degree; Minimum of 3 years with PhD or 12+ years of relevant work experience can be used in lieu of a degree. 
  • Current CISSP or Security + Certification. 
  • Systems Administration of Windows Server and Operating system, Unix, or Linux and/or database skillset. 
  • Technical knowledge and experience with Microsoft products, including Windows Server and Operating system, Unix or Linux and databases (e.g., Windows 10/11, Server 2016/2019, RedHat 7.x/8.x/9.x Operating Systems, SQL; PowerShell, and Office; Microsoft SQL Server or SQL Server Management Studio, Active Directory.) 
  • General knowledge of networking. 
  • Possess good oral and written skills. 

Desired Qualifications: 

  • Active TS/SCI with Poly clearance. 
  • Current VMware, Nutanix, or similar Certification e.g. VCP, NCP, etc. 
  • Strong background in server virtualization e.g. VMware, Nutanix, OpenShift, Harvester, Proxmox, MS Hyper-V, Citrix, Azure, AWS, etc. 
  • Experience with Docker and Kubernetes. 
  • Experience with Terraform or Ansible. 
  • Experience with Dell PowerFlex. 
  • Experience working in a large enterprise environment. 
  • Knowledge of storage area networks to include network operating systems, SAN protocols, SAN management, and SAN physical configuration. 
  • Computing Environment compliance. 

Security Clearance:  

This Position requires an Active TS/SCI and the ability to obtain a Poly, US Citizenship is required to hold this clearance. 

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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