Field Service Officer Jobs (NOW HIRING)

THIS POSTING IS FOR EXISTING TWC VR EMPLOYEES ONLY
WHO WE ARE:
The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based out of 2500 Stonewall St, Greenville, TX, but can be worked in any VR office within the VR Area 2.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
The Staff Services Officer III performs complex (journey-level) staff services work. Work involves planning, coordinating, and performing work in several staff services functions such as human resources, accounting, budgeting, purchasing, training, payroll, records management, and property management. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Consults with the Field Services Delivery Director as needed for direction.

YOU WILL BE TRUSTED TO:
- Coordinate Broad Staff Services: Plan, coordinate, and perform work across various staff services functions-such as human resources, accounting, purchasing, training, payroll, and records/facilities management.

- Improve Processes & Compliance: Analyze internal processes and assist in developing policies, procedures, and programs to improve operations and ensure compliance with all applicable legislative changes, laws, and regulations.

- Support Human Resources & Training: Assist with recruitment (job postings, screening), advise management on employee lifecycle actions (new hires, promotions, disciplinary actions), coordinate employee leave, and conduct training programs.

- Manage Purchasing & Procurement: Process purchase orders, track procurement requests in compliance with state and agency requirements, monitor expenditures, and maintain inventory.

- Handle Administration, Records, & Facilities: Prepare reports and correspondence, coordinate travel arrangements, maintain approved records retention schedules, and manage facility needs (work orders, security systems).

- Perform other duties as assigned. 

YOU QUALIFY WITH:

- One year and six months of full-time experience in business management, human resource administration, budget preparation or control, or a related staff services function.

- Relevant academic credits may be applied toward experience qualifications for this position.

- Six months of full-time in-service TWC experience classified as a Staff Services Officer II with regular status will satisfy the minimum qualifications.

YOU ARE A GREAT FIT WITH:

- Graduation from an accredited four-year college or university with a focus in business management, human resources administration, budget preparation or control, or a related staff services function;
 

YOU GAIN:

- A Family Friendly Certified Workplace. 

- Competitive starting salary: $4,020.33 - $5,756.83/month

- Defined Retirement Benefit Plan

- Optional 401(k) and 457 accounts

- Medical Insurance

- Paid time off, including time for vacation, sick and family care leave

- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

Duty requires up to 10% travel within the state of Texas and the ability to lift 10 pounds.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf
HOW TO APPLY: 
To be considered, please complete an Application for Employment and apply on Taleo. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.