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Communications Training Officer Jobs (NOW HIRING)

City of Forney

Communications Officer

Forney, TX

$49K - $69K/yr

Communications Training Officer Certification Emergency Police Dispatcher Certification Crisis Communications Certification Active Shooter (Assailant) Training Course Monthly Continuing Education ...

State of Nevada (NV)

TRAINING OFFICER 2

Carson City, NV

$67K - $100K/yr

The primary work of a NDOT Training Officer is teaching, revising, and developing business, communication, leadership, management, and State mandatory training classes for NDOT employees throughout ...

nLeague Services Inc

Training Officer 1

Nashville, TN · On-site

$46K/yr

Training Officer 1 Location: 315 Deaderick Street, UBS Tower, 10th Floor, Nashville, Tennessee ... Strong communication, facilitation, and organizational skills * Ability to work independently and ...

Menzies Aviation

Training Officer

Kansas City, MO · On-site

$20/hr

Excellent verbal and written communication skills. * Six (6) months of supervisory/management experience in a shift work environment * Experience with e-learning platforms or online training tools ...

CRESA

911 Training Specialist

Vancouver, WA · On-site

$35.80 - $45.83/hr

Building strong professional relationships and ongoing trust with Dispatchers, Call Takers, Communications Training Officers (CTOs), Agency Instructors, Supervisors and other Agency staff is critical ...

CRESA

911 Training Specialist

Vancouver, WA · On-site

Building strong professional relationships and ongoing trust with Dispatchers, Call Takers, Communications Training Officers (CTOs), Agency Instructors, Supervisors and other Agency staff is critical ...

CRESA

911 Emergency Training Specialist

Vancouver, WA · On-site

$35.80 - $45.83/hr

Building strong professional relationships and ongoing trust with Dispatchers, Call Takers, Communications Training Officers (CTOs), Agency Instructors, Supervisors and other Agency staff is critical ...

WESTAMERICA BANK

Training Officer

Fairfield, CA · On-site

$19 - $25/hr

Excellent presentation, communication, interpersonal, organizational and planning skills are ... Conducted training in various locations as required. MENTAL DEMANDS: Must effectively communicate ...

Securitas Services

Field Training Officer

Irving, TX

$35/hr

Field Training Officer Location: Irving, TX Pay Rate: $35 hour About Our Team We are a dynamic ... Reliable communication and transportation What You'll Get We offer more than just a job-we provide ...

Westamerica Bank

Training Officer

Fairfield, CA · On-site

$19 - $25/hr

Excellent presentation, communication, interpersonal, organizational and planning skills are ... Conducted training in various locations as required. MENTAL DEMANDS: Must effectively communicate ...

Pae

Security Training Officer

Las Vegas, NV · On-site

$46K/yr

Primary Function The Security Training Officer (STO) is responsible for planning, developing ... Maintain regular communication with security personnel to resolve operational and training issues.

Westamerica Bank

Training Officer

Fairfield, CA · On-site

$19 - $25/hr

Excellent presentation, communication, interpersonal, organizational and planning skills are ... Conducted training in various locations as required. MENTAL DEMANDS: Must effectively communicate ...

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Communications Training Officer information

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$31K

$70.8K

$155K

How much do communications training officer jobs pay per year?

As of Aug 29, 2026, the average yearly pay for communications training officer in the United States is $70,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is a communications training officer?

Communications Training Officers (CTOs) are experienced public safety dispatchers or telecommunicators who are responsible for training and mentoring new dispatch staff. They guide trainees through practical and procedural aspects of emergency communication, ensuring they learn proper protocols, technology use, and effective response techniques. CTOs also evaluate trainee performance and help them develop the necessary skills for handling emergency calls and radio communications. Their role is essential in maintaining high standards and readiness among dispatch teams.

What skills and qualifications are needed to be a communications training officer?

To thrive as a Communications Training Officer, you need comprehensive knowledge of emergency communication protocols, instructional techniques, and often prior experience as a dispatcher, supported by relevant certifications such as APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio operations, and training management software is typically required. Strong interpersonal skills, patience, and the ability to provide clear, constructive feedback are essential soft skills for effectively training and mentoring new staff. These competencies are vital to ensure trainees are well-prepared to handle high-stress situations and maintain effective communication in critical public safety environments.

What challenges do communications training officers face when onboarding new dispatchers?

Communications Training Officers often encounter challenges such as adapting training methods to various learning styles, ensuring trainees are comfortable with high-pressure situations, and providing real-time feedback during active calls. Balancing thorough instruction with the fast-paced environment of a dispatch center requires strong communication and patience. Additionally, CTOs must stay current with evolving protocols and technology to effectively prepare new dispatchers for success.

What is the difference between Communications Training Officer vs Communications Specialist?

AspectCommunications Training OfficerCommunications Specialist
CredentialsRelevant certifications in training or communicationDegree in communications, marketing, or related field
Work EnvironmentTraining sessions, workshops, corporate or government settingsMedia, marketing departments, corporate communications
Employer & IndustryGovernment agencies, military, corporate training programsMedia outlets, corporations, public relations firms

While both roles focus on effective communication, a Communications Training Officer primarily designs and delivers training programs to improve communication skills within organizations. In contrast, a Communications Specialist develops and implements communication strategies, content, and campaigns. The Training Officer emphasizes skill development, whereas the Specialist concentrates on messaging and media outreach.

More about Communications Training Officer jobs

What job categories do people searching Communications Training Officer jobs look for?

The top searched job categories for Communications Training Officer jobs are:

Communications Training Officer jobs near you
Infographic showing various Communications Training Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $70,830 per year, or $34.1 per hour.

Communications Officer

City of Forney

Forney, TX

$49K - $69K/yr

Full-time

Re-posted 20 days ago

Job description

Description We're still looking for the right candidate to join our team. Under general supervision, this position answers emergency and non-emergency calls for service, dispatches police, firefighting, medical, rescue, animal control, and/or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer-aided dispatch systems and crime information databases. We encourage qualified applicants to submit an application at: https://www.forneytx.gov/ and take advantage of this opportunity to join the City of Forney

***PLEASE NOTE: Complete the Work History section in full, including all relevant past employment. Resumes may be attached to the application however will NOT be accepted in lieu of the official application form *** Examples of Duties The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Answers incoming emergency and non-emergency calls and two-way radio transmissions; analyzes conflicting and/or limited location information to direct first responders to the emergency scene; projects positive support of the City organizations at all times. Interviews callers and analyzes details; prioritizes calls for service and determines appropriate personnel to respond; dispatches calls for service; relays pertinent information to first responders concisely; provides information and assistance to the public within the scope of authority. Gathers, analyzes, and reports critical call information to officers and firefighters; maintains status and awareness of Police and Fire units; continuously monitors radio and phone traffic and relays updated vital information to first responders.

Performs inquiries and criminal history checks for officers through TCIC & NCIC; initiates inquiries to other agencies for warrant confirmations or general information. Enters data for records and reports; processes forms and record files; queries various specialized databases as required. Notifies supervisory personnel on critical incidents; follows all Department policies and procedures to ensure that first responder and citizen safety is the top priority.

Maintains confidentiality as proscribed by legal statute, agency policy, or other governing directives. Search prisoners at the request of the arresting officer; monitor jail operations; maintain and update jail log; coordinate inmate packets; deliver meals, medication, and sanitary supplies to inmates; wash jail laundry as needed. Performs other duties as assigned.

SUPERVISION EXERCISED: No direct supervision exercised. Minimum Qualifications Possess a valid driver's license. High school graduation or equivalent At least 1 year of experience in a high-volume call center or 9-1-1 dispatch work environment; OR Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

Valid Telecommunications Basic or Intermediate Operator Certification from the Texas Commission of Law Enforcement (TCOLE), or ability to earn certification within one (1) year of employment. Special Requirements: Obtain TCIC/NCIC access and a CJIS Security Awareness certification within 6 months. Preferences The following Certifications are a PLUS: Communications Training Officer Certification Emergency Police Dispatcher Certification Crisis Communications Certification Active Shooter (Assailant) Training Course Monthly Continuing Education Certifications.

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