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Communications Training Officer Jobs (NOW HIRING)

Training Officer

Houston, TX ยท On-site

$46K/yr

... Fire Officer, and Fire Instructor * Maintain training aids, lesson plans, training records and ... Communication * Developing Others * Effective Presentations * Motivates Others * Planning and ...

Communications Training Officer Certification Emergency Police Dispatcher Certification Crisis Communications Certification Active Shooter (Assailant) Training Course Monthly Continuing Education ...

Training Officer

Houston, TX ยท On-site

$46K/yr

... Fire Officer, and Fire Instructor * Maintain training aids, lesson plans, training records and ... Communication * Developing Others * Effective Presentations * Motivates Others * Planning and ...

Training Officer

Saint Peters, MO ยท On-site

$51K - $76K/yr

Training Officer Location: St. Peters, MO Job Id: 4615 # of Openings: 1 At First Mid, base salary ... Experience with Zoom and/or other virtual communication platforms required. * Training experience ...

Training Officer 1

Nashville, TN ยท On-site

$46K/yr

Training Officer 1 Location: 315 Deaderick Street, UBS Tower, 10th Floor, Nashville, Tennessee ... Strong communication, facilitation, and organizational skills * Ability to work independently and ...

Training Officer

Saint Peters, MO ยท On-site

$51K - $76K/yr

Experience with Zoom and/or other virtual communication platforms required. * Training experience preferred. * Experience with learning management systems preferred. * Demonstrated knowledge and ...

Experience with Zoom and/or other virtual communication platforms required. * Training experience preferred. * Experience with learning management systems preferred. * Demonstrated knowledge and ...

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Communications Training Officer information

See salary details

$31K

$70.8K

$155K

How much do communications training officer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for communications training officer in the United States is $70,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What are some common challenges Communications Training Officers face when onboarding new dispatchers?

Communications Training Officers often encounter challenges such as adapting training methods to various learning styles, ensuring trainees are comfortable with high-pressure situations, and providing real-time feedback during active calls. Balancing thorough instruction with the fast-paced environment of a dispatch center requires strong communication and patience. Additionally, CTOs must stay current with evolving protocols and technology to effectively prepare new dispatchers for success.

What is the difference between Communications Training Officer vs Communications Specialist?

AspectCommunications Training OfficerCommunications Specialist
CredentialsRelevant certifications in training or communicationDegree in communications, marketing, or related field
Work EnvironmentTraining sessions, workshops, corporate or government settingsMedia, marketing departments, corporate communications
Employer & IndustryGovernment agencies, military, corporate training programsMedia outlets, corporations, public relations firms

While both roles focus on effective communication, a Communications Training Officer primarily designs and delivers training programs to improve communication skills within organizations. In contrast, a Communications Specialist develops and implements communication strategies, content, and campaigns. The Training Officer emphasizes skill development, whereas the Specialist concentrates on messaging and media outreach.

What are Communications Training Officers?

Communications Training Officers (CTOs) are experienced public safety dispatchers or telecommunicators who are responsible for training and mentoring new dispatch staff. They guide trainees through practical and procedural aspects of emergency communication, ensuring they learn proper protocols, technology use, and effective response techniques. CTOs also evaluate trainee performance and help them develop the necessary skills for handling emergency calls and radio communications. Their role is essential in maintaining high standards and readiness among dispatch teams.

What are the key skills and qualifications needed to thrive as a Communications Training Officer, and why are they important?

To thrive as a Communications Training Officer, you need comprehensive knowledge of emergency communication protocols, instructional techniques, and often prior experience as a dispatcher, supported by relevant certifications such as APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio operations, and training management software is typically required. Strong interpersonal skills, patience, and the ability to provide clear, constructive feedback are essential soft skills for effectively training and mentoring new staff. These competencies are vital to ensure trainees are well-prepared to handle high-stress situations and maintain effective communication in critical public safety environments.
More about Communications Training Officer jobs
What job categories do people searching Communications Training Officer jobs look for? The top searched job categories for Communications Training Officer jobs are:
Infographic showing various Communications Training Officer job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $70,830 per year, or $34.1 per hour.
Training Officer

Training Officer

Port Houston

Houston, TX โ€ข On-site

$46K/yr

Full-time

Posted 11 days ago


Job description

Thank you for considering a career at Port Houston. We appreciate your interest in joining our team. By applying, you are taking an important step toward advancing your career with an organization committed to excellence.

Port Houston offers competitive compensation, comprehensive benefits, and a diverse, inclusive work environment. Joining our team means embarking on a fulfilling career path with opportunities for growth and impact.

Before submitting your application, please ensure your resume is ready for upload in either .doc or .pdf format. Application must be completed in full.

Position Summary:


Evaluates and implements training procedures and training activities of the fire department unitsand their personnel. Develops and maintains a current overall training program that is compliantwith the Texas Commission on Fire Protection, International Fire Service Accreditation Congress,and compatible with National Fire Protection Association Codes and standards and to ensure itsimplementation through written reports, drills, refresher, and continuing education training as
required. Maintains comprehensive and compliant records for inspection by the TexasCommission on Fire Protection and the United States Coast Guard.

Key Responsibilities/Duties:

  • Schedule, coordinate and conduct, personally and with station level instructors,continuing education training hours to meet the Texas Commission on Fire Protectionand Texas Department of Health Services requirements
  • Routinely visit fire stations for review of training, equipment, and testing records and fordistribution of Port Houston and departmental information and equipment
  • Conduct testing for the Port Houston Fire Department Phase Program
  • Develop, maintain, schedule, and administer Texas Commission on Fire Protectioncompliant training programs on Marine Firefighter, Hazardous Materials Technician,Driver Operator/Pumper, Fire Officer, and Fire Instructor
  • Maintain training aids, lesson plans, training records and equipment records for plannedor impromptu inspections by the Texas Commission on Fire Protection
  • Schedule formal training with Channel Industries Mutual Aid (CIMA), Federal EmergencyManagement Administration, National Fire Academy, Texas Emergency Services TrainingInstitute or any recognized Federal, state or private sector training organization, as maybe necessary, to maintain the highest level of readiness for any request for emergencyservices within Port Houston's jurisdiction
  • Respond to requests for emergency services on any incidents when requested andreports to the Incident Commander as a Safety Officer
  • Act in accordance with Port Houston core values (respect, excellence, accountability,diligence, and you)
  • Perform other duties as needed

Education/Experience:

  • High School diploma or GED equivalent required
  • 3+ years of related firefighting experience required

License/Certification:

  • A current, valid Texas driver's license is required
  • Fire Officer I certification required
  • TCFP Structural Firefighter basic certification required
  • TCFP Hazardous Materials Technician certification required
  • TCFP Marine Firefighter basic certifications required
  • Fire Service Instructor III certification required
  • Emergency Medical Technician basic required
  • A Transportation Worker Identification Credential (TWIC) must be obtained within 30days of appointment, and be maintained for the duration of employment

Knowledge, Skills, Abilities and Behaviors:

  • Knowledge of principles and methods for curriculum and training design, teaching andinstruction for individuals and groups
  • Knowledge of the measurement of training effects
  • Knowledge of Port Houston and department procedures, rules and regulations
  • Knowledge of structural, marine and industrial firefighting
  • Knowledge of current fireboat operations and maintenance
  • Knowledge of personal protective equipment
  • Knowledge of apparatus require for emergency situation
  • Knowledge of firefighting methods
  • Knowledge of emergency medical methods and procedures
  • Knowledge of behavioral science
  • Coordination and time management skills
  • Interpersonal skills
  • Organization and time management skills
  • Public speaking skills
  • Teaching skills
  • Verbal and written communication skills
  • Ability to manage material resources
  • Ability to monitor and assess

Key Competencies Required:

  • Communication
  • Developing Others
  • Effective Presentations
  • Motivates Others
  • Planning and Organizing
  • Safety

This work site location of this job is:

Port Coordination Center

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high. To apply, please go to porthouston.com/careers. Only applications submitted through the Port Houston Careers website will be acknowledged. Port Houston is an equal opportunity employer and participates in the E-Verify program supervised by the U.S. Government.
Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job.It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

We appreciate your interest in Port Houston. Port Houston is an equal employment opportunity employer. Port Houston's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Port Houston also prohibits harassment of applicants or employees based on any of these protected categories. Application must be completed in full.