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Field Service Officer Jobs (NOW HIRING)

Field Service Officer

Lillington, NC · On-site

$46K - $77K/yr

... animal services law and conducting investigations. This includes answering public and law ... related field. Two (2) years of experience involving contact with the public and in handling and ...

... animal services law and conducting investigations. This includes answering public and law ... field. * Two (2) years of experience involving contact with the public and in handling and caring ...

The Food Service Officer is a correctional food service position assigned to maintain custody, care ... or related field preferred. Training in cultural diversity or sensitivity is preferred.

The Food Service Officer is a correctional food service position assigned to maintain custody, care ... or related field preferred. Training in cultural diversity or sensitivity is preferred.

The Food Service Officer is a correctional food service position assigned to maintain custody, care ... or related field preferred. Training in cultural diversity or sensitivity is preferred.

The Food Service Officer is a correctional food service position assigned to maintain custody, care ... field preferred. Training in cultural diversity or sensitivity preferred. * Possession of ...

The Food Service Officer is a correctional food service position assigned to maintain custody, care ... field preferred. Training in cultural diversity or sensitivity preferred. * Possession of ...

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Field Service Officer information

See salary details

$29K

$56.6K

$100.5K

How much do field service officer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for field service officer in the United States is $56,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Field Service Officer vs Field Technician?

AspectField Service OfficerField Technician
CredentialsTypically requires a relevant diploma or certification, sometimes a license depending on industryUsually requires technical certifications or vocational training
Work EnvironmentPrimarily customer sites, service centers, or client locationsOn-site at client locations, manufacturing plants, or installation sites
Industry UsageCommon in utilities, telecommunications, and government sectorsCommon in electronics, appliances, and industrial equipment repair
Job FocusOverseeing service operations, coordinating field activities, ensuring compliancePerforming technical repairs, installations, and maintenance

The main difference between a Field Service Officer and a Field Technician lies in their roles. The Field Service Officer often manages service operations and coordinates activities, while the Field Technician focuses on technical repair and maintenance tasks. Both roles require relevant certifications and involve working directly at client sites, but their responsibilities and focus areas differ.

What does it take to become a field service officer?

To become a field service officer, candidates typically need a high school diploma or equivalent, relevant technical or vocational training, and experience in customer service or technical fields. Strong communication skills, problem-solving abilities, and the ability to work independently in the field are essential, along with a valid driver's license and sometimes industry-specific certifications.

What is a field service officer?

Field Service Officers are professionals responsible for providing on-site support, troubleshooting, and maintenance services for equipment or systems across various locations. They often work directly with clients to ensure that products operate efficiently and address any technical issues that arise. Their duties may include installation, repairs, training users, and reporting back to their company about field conditions. Field Service Officers typically work in industries such as manufacturing, IT, telecommunications, or defense, and their role often requires travel and strong problem-solving skills.

What are some common challenges field service officers face when working on client sites, and how can they effectively address them?

Field Service Officers often encounter challenges such as adapting to different work environments, troubleshooting unexpected equipment issues, and managing client expectations. To address these, it's important to maintain strong communication skills, stay organized, and keep up-to-date with technical training. Building good relationships with clients and collaborating closely with in-house technical teams can also help resolve issues efficiently and ensure high service standards.

What are the key skills and qualifications needed to thrive as a field service officer, and why are they important?

To thrive as a Field Service Officer, you need strong technical troubleshooting abilities, a relevant technical or engineering qualification, and solid knowledge of safety protocols. Familiarity with diagnostic tools, mobile communication devices, and industry-specific software is typically required. Excellent communication, problem-solving, and customer service skills help Field Service Officers interact effectively with clients and team members. These skills and qualities are essential for ensuring timely, safe, and effective service delivery in varied and sometimes challenging field environments.
More about Field Service Officer jobs
What cities are hiring for Field Service Officer jobs? Cities with the most Field Service Officer job openings:
What states have the most Field Service Officer jobs? States with the most job openings for Field Service Officer jobs include:
Infographic showing various Field Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,584 per year, or $27.2 per hour.

Field Service Officer

Harnett County

Lillington, NC • On-site

$46K - $77K/yr

Full-time

Posted 7 days ago


Job description

POSITION SUMMARY POSITION SUMMARY: An employee in this position performs effective enforcement of the County's animal control ordinance through observation, behavior assessment, trapping, applying animal services law and conducting investigations. This includes answering public and law enforcement calls concerning unvaccinated, unwanted, and nuisance animals. Hiring Salary: $46,834.00 DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS OF THE POSITION: Enforces animal control ordinance as well as state and local laws pertaining to vaccinations; provides humane animal treatment; and collects fees and penalties Responds and investigates animal complaints and captures stray animals via County vehicle

Must be able to drive and operate a vehicle to transport animals. Assists in the office by answering and returning calls. Provides vaccinations as appropriate; traps domesticated, livestock, and wildlife; and/or tranquilizes animals.

Participates in daily activities relating to animal care and certain operations of shelter Promotes spay/neuter and vaccination programs throughout the County. Participates in rabies control programs. Promotes responsible pet ownership through humane education.

Reduces complaints; investigates bites; and deals with other animal related problems including over-population Provides related training. Attends required classes; maintains equipment. Coordinates animal control investigations and programs with various law enforcement agencies.

Speaks to owners; warns owners regarding violations; charges repeat offenders; prepares cases; and testifies in court when needed. Communicates with the public regarding adoptions, complaints, animal welfare and other animal problems. Assists residents of County with needed animal supplies such as dog houses, food, straw for horses, etc.

Creates and submits reports. Performs other related duties as assigned. MINIMUM QUALIFICATIONS MINIMUM REQUIREMENTS TO PERFORM WORK: High school diploma or equivalent; preference Associate degree in Animal Science, Biology, or related field.

Two (2) years of experience involving contact with the public and in handling and caring for animals; Or equivalent education and/or experience; and Possession of a valid North Carolina driver's license. Ability to attain Certified Rabies Vaccinator (CRV) and Euthanasia Technician (ET) certifications within one year. KNOWLEDGE, SKILLS, and ABILITIES: Knowledge of law/code enforcement principles, procedures, and techniques.

Knowledge and use of firearms to include long guns, shotguns, and tranquilizing pistols. Knowledge of the principles and practices of animal control and animal confinement. Skill in handling animals.

Ability to work under pressure and to deal tactfully with diverse individuals. Ability to use data processing software and other office software products to produce reports, capture case data, and research as needed. Ability to interpret codes, ordinances, policies and procedures.

Ability to work under challenging situations. Ability to deal tactfully with diverse individuals. SUPPLEMENTAL INFORMATION PHYSICAL DEMANDS: Must be able to perform heavy work exerting up to 20 pounds of force to lift, carry, push, pull, or otherwise move objects; frequently requiring 30 pounds of force to move objects; and occasionally requiring to exert up to 100 pounds of force to move objects.

This work also involves the physical abilities of balancing, climbing, crawling, crouching, feeling, grasping, handling, discriminating among sounds, kneeling, lifting, having manual dexterity, using mental acuity, pulling, pushing, reaching, performing repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word, and walking. Must be able to traverse uneven terrain in all types of weather. An incumbent must also possess the visual acuity to analyze data, work with color or depth perception, determine accuracy or observe facilities, operate motor vehicles or equipment, and inspect defects or fabricate parts.

WORK ENVIRONMENT: The employee works in both an office environment as well as working and driving in the field or working in the animal shelter handling livestock and companion animals. This includes working whenever the County conducts business including during major weather events.