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Field Case Manager Jobs in Rochester, NY (NOW HIRING)

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

This position supervises and supports program staff (Assistant Manager, Case Managers, Life Skills ... Bachelor's Degree in Human Service or related field AND e years' management or supervisor ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

This position supervises and supports program staff (Assistant Manager, Case Managers, Life Skills ... Bachelor's Degree in Human Service or related field AND e years' management or supervisor ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

This position supervises and supports program staff (Assistant Manager, Case Managers, Life Skills ... Bachelor's Degree in Human Service or related field AND e years' management or supervisor ...

Prime Care Coordination

Bilingual Care Manager

Rochester, NY · On-site

$23.50 - $25.50/hr

... case management/service coordination duties OR * A Master's degree with one year of relevant experience. Relevant experience consists of any paid or volunteer experience in the human services field ...

Angels In Your Home

Registered Nurse

Rochester, NY · On-site

$75K - $83K/yr

Job Type Full-time Description Position Summary The RN Case Manager is responsible for completing ... Field-based role; requires travel to client homes throughout Monroe and the surrounding Counties.

Angels In Your Home LHCSA

Registered Nurse

Rochester, NY · On-site

$75K - $83K/yr

Position Summary The RN Case Manager is responsible for completing initial and ongoing nursing ... Field-based role; requires travel to client homes throughout Monroe and the surrounding Counties.

Angels In Your Home

Registered Nurse

Rochester, NY · On-site

$75K - $83K/yr

Description Position Summary The RN Case Manager is responsible for completing initial and ongoing ... Field-based role; requires travel to client homes throughout Monroe and the surrounding Counties.

Angels

Registered Nurse

Rochester, NY · On-site

$75K - $83K/yr

Job Type Full-time Description Position Summary The RN Case Manager is responsible for completing ... Field-based role; requires travel to client homes throughout Monroe and the surrounding Counties.

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Field Case Manager information

See Rochester, NY salary details

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$33

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How much do field case manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for field case manager in Rochester, NY is $33.51, according to ZipRecruiter salary data. Most workers in this role earn between $31.92 and $36.44 per hour, depending on experience, location, and employer.

What is a field case manager?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.

What skills and qualifications are needed to thrive as a field case manager?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are common challenges faced by field case managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

How do you become a field case manager?

To become a field case manager, typically you need a relevant bachelor's degree such as nursing, social work, or healthcare administration, along with experience in case management or healthcare settings. Certification as a Certified Case Manager (CCM) or similar credential can enhance job prospects, and strong communication and organizational skills are essential for success in the role.

What are popular job titles related to Field Case Manager jobs in Rochester, NY?

For Field Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Field Case Manager jobs in Rochester, NY look for?

The top searched job categories for Field Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Field Case Manager jobs?

Cities near Rochester, NY with the most Field Case Manager job openings:

Field Case Manager jobs near you
Infographic showing various Field Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $69,903 per year, or $33.6 per hour.

FT Emergency Shelter Case Aide

Rochester, NY • On-site

Open Door Mission (Rochester)
See more jobs at Open Door Mission (Rochester)external

$18 - $19/hr

Full-time

Posted 23 days ago

Key responsibilities

  • Provide day-to-day supervision and support to shelter guests.

  • Assist in the implementation and supervision of recreational activities and maintain safety and cleanliness standards.

  • Document shelter guest attendance, activity, behavior, and financial assistance information, and assist with housing application processes.

Job description

Schedule: Tuesday-Saturday 8am-4pm"As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to restore hope and change lives of Rochester's men, women and children.Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are you looking to provide more meaning in the life of someone who is experiencing homelessness, addiction, or trauma while working for an employee-voted Rochester Top Workplace?We believe the value we provide to our community is highlighted by the strength of our employees. Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate the value in our employees through a generous 5-week time off policy, 100% contribution towards basicdental and vision plans, 65-70% contribution towards several medical plans, and an employee assistance program that provides 8 counseling sessions to each of our employees and their families. Case Aides at our 24/7 Men's Emergency Shelter operates a 30 bed dorm. Employees of both teams lovingly provide support and encouragement to our adult guests while maintaining safety and security standards of the Emergency Shelter. If you have or are interested in peer-to-peer employment opportunities, particularly in the areas of mental health and addiction, we invite you to apply! Likewise, if you are currently in the behavioral health field, and wish to expand your experience within the homeless sub-population we invite you to apply as well!DUTIES & RESPONSIBILITIES:Direct Service ResponsibilitiesProvide day-to-day supervision and support to shelter guestsAssist in the implementation and supervision of recreational activities, including but not limited to meals, chapel, smoke breaks, programming, bed count, and showeringPerform any duties necessary for effective and efficient operation of community residenceComplete tasks assigned by leadership that maintains cleanliness and safety standards Under the direction of the Shelter Manager or a case manager, may provide linkage/referrals to community resources Under the direction of Shelter manager or a case manager, may facilitate a group for mental health, social, spiritual, recreational, housing, and other basic needsObserve all safety rules and regulations for self and others; utilizing appropriate de-escalation strategies, informing security of concerns as they arise, and/or notifying emergency personnel as neededAdministrative ResponsibilitiesDocument shelter guest attendance at intake, monitor and document activity and behavior utilizing Mission TrackerAs needed, track and document financial assistance funds and/or funds that a client may receive from various income sources such as SSI, disability, employment etc. to assist Case Management in determining housing eligibilityAssist case management in application process for program eligible guests for housing, utilizing HMISAs needed, collect, verify and secure all necessary documentation for residents and determine potential barriers that clients may face when attempting to obtain assistance and/or housingAttend and actively participate in staff meetings and trainings as required by leadership and work as a member of the shelter team for each guestRegularly practices adherence to Facility/Program/Open Door Mission standards, and ensures documentation/policy requirements are followedUtilize Spero, HMIS, and email to record, report, and communicate client information Maintain appropriate and timely communication with staff and management, especially regarding critical incidents  Must be willing to receive training and provide assistant with CPR, First Aid, and Narcan administration as needed. Pay range starts at $18.00 per hour.