Federal Mediator Jobs (NOW HIRING)

Summary
The Mediator (Team Lead) works collaboratively with mediators to accomplish the respective mission; working with mediators to determine assignments; ensuring that necessary team and subject matter trainings are provided; monitoring task and report on progress; advising and guiding mediators in program matters and resolution of broad or difficult problems; and, providing constructive and timely feedback to stimulate and reinforce the team's best efforts.
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Duties
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• Mediate collective bargaining and labor-management disputes, utilizing dispute resolution techniques such as facilitation, collaborative bargaining models, and advocacy to achieve mutually acceptable outcomes.
• Assist parties in resolving grievances and complaints during the term of collective bargaining agreements, preventing escalation to work stoppages or third-party intervention.
• Provide technical guidance and support to managers, employees, and union representatives on conflict resolution strategies, including collaborative processes, mediation, arbitration, and negotiated settlements.
• Conduct assessments of workplace conflict, identifying root causes and recommending appropriate interventions to address interpersonal, performance, or conduct-related issues.
• Facilitate the resolution of discrimination claims, regulatory compliance cases, and other complex workplace disputes, ensuring adherence to applicable laws and agency policies.
• Document and report outcomes of conflict resolution activities, maintaining accurate records for agency metrics, stakeholder updates, and compliance with federal reporting requirements.
• Identify opportunities to mediate significant grievances and potential disputes before they escalate, proactively engaging with stakeholders to foster collaborative relationships.
• Conduct assessments of labor-management relationships, developing and delivering customized training programs to enhance communication, efficiency, and job security.

Requirements
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Conditions of employment

• Must be a U.S. Citizen
• Males born after 12-31-59 must be registered for Selective Service.
• Selectee must meet/maintain suitability and security requirements, as determined by a background investigation.
• This position is ineligible for inclusion in a bargaining unit.
• The Ethics in Government Act of 1978 requires the applicant selected for this position to submit a Confidential Financial Disclosure Report (OGE Form 450) within 30 days of appointment and annually thereafter.
• Selected candidates will be expected to live within 35 miles of locations for which they are applying to ensure geographical coverage for in-person services requested by customers. Maximum telework will be available.

Qualifications
Basic Requirement: You must be a current FMCS employee at the GS-13 grade level or above.
Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled.
Specialized experience equivalent to at least the GS-13 level includes:

• Preventing, minimizing, and resolving work stoppages and labor disputes.
• Providing mediation, training, and facilitation services to employers and unions nationwide.
• Fostering collaborative labor-management relationships

Time in grade: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.
This position requires submission of a 2-page resume, completion of a USA HIRE assessment, and an Accomplishment Record based on selected competencies.
Candidates scoring above 90 on the USA HIRE assessment will be considered. Your resume will then be reviewed by an HR Specialist and a Subject Matter Expert to determine if you meet the specialized experience and qualification requirements as outlined in the announcement.
If you are found minimally qualified, a rating panel will review your resume and Accomplishment Record narratives. Candidates passing the accomplishment record phase may be contacted for an interview.
Accomplishment Record narratives should clearly demonstrate your proficiency in the following competencies:
Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
Developing Others - Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
Employee Relations - Knowledge of laws, rules, regulations, case law, principles, and practices related to employee conduct, performance, and dispute resolution.
Influencing/Negotiating - Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; negotiates to find mutually acceptable solutions.
Labor Relations - Knowledge of laws, rules, regulations, case law, principles, and practices related to negotiating and administering labor agreements.
Your resume must provide evidence that supports the claims made in your Accomplishment Record narratives; both documents must effectively showcase your qualifications. Each competency narrative should detail one specific, relevant example from your training or experience. Please limit each response to a maximum of 300 words, as any text beyond this limit will not be considered during the evaluation.
Your responses must be in the below format:
Competency Title
Position title and dates from your resume that this experience was obtained

• Describe the situation (i.e., the challenged faced, the problem solved)
• Describe the specific actions you took
• State the outcome, results, or long-term impact of your accomplishment
• Name and email address of someone who can verify this information

Basis for Rating: The rating panel will evaluate applicants' accomplishment records and resume, then place them into one of the following categories: Highly Qualified, Well Qualified and Qualified.
Highly Qualified - Meets the minimum qualification requirements and has extensive skills and experience in most of the job related competencies above.
Well Qualified - Meets the minimum qualification requirements and has a moderate amount of skills and experience in most of the job related competencies above.
Qualified - Meets the minimum qualification requirements, but may have a limited amount of experience in several of the job related competencies.
Your resume must have complete information. Please ensure your resume accurately reflects the duties and responsibilities under each position you have held with each employer. In describing your experience, please be clear and specific. It is your responsibility to make sure your resume states complete information for each job entry (beginning and ending dates of employment stated as MM/YYYY; and total hours worked per week). If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.
Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.
Qualifications must be met by the Closing Date: You must meet all qualification and eligibility requirements by 11:59pm EDT on the closing date of this announcement.
After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required. You will have 48 hours from the closing date of this announcement, 06/12/2026, to complete the assessment as this assessment is part of your application.
Additional information
Salary: The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay. The range will be adjusted for selected duty location.
Direct Deposit - Selectee is required to participate in the Federal Mediation and Conciliation Service direct deposit of pay program.
Security Background - A Public Trust background is a requirement for this position. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. If you possess a security clearance, please indicate the level and termination date in your resume. The successful candidate will undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with FMCS. The successful candidate will also be enrolled in FBI's Rap Back program, which will allow FMCS to receive notification from the FBI of criminal activities (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.