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Eye Receptionist Jobs in Indiana (NOW HIRING)

Veterinary Receptionist

Franklin, IN

$14 - $16.75/hr

Our receptionists offer friendly emotional support in a compassionate and discreet manner during ... eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a ...

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LEVIN EYE CARE CENTER IN WHITING INDIANA -PATIENT COORDINATOR-OPTOMETRIC TECHNICIAN THIS POSITION ... Experience in Receptionist duties Minimum 2 years of experience . Must have excellent communication ...

This role is similar to a medical receptionist or front desk coordinator position within a busy ... Free Eye Care and Employee & Family Discounts Why Carmel Eyecare? At Carmel Eyecare, we pride ...

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Eye Receptionist information

See Indiana salary details

$9

$16

$23

How much do eye receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for eye receptionist in Indiana is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Eye Receptionist, and why are they important?

To thrive as an Eye Receptionist, you need excellent organizational skills, attention to detail, and a solid understanding of basic medical terminology, often supported by a high school diploma or equivalent. Familiarity with practice management software, appointment scheduling systems, and electronic health records (EHRs) is typically required. Strong interpersonal skills, professionalism, and the ability to multitask in a busy environment help you stand out in this role. These skills and qualities are important for ensuring smooth patient flow, accurate record-keeping, and a positive experience for both patients and staff in an eye care setting.

How does an Eye Receptionist typically collaborate with optometrists and ophthalmologists in a clinical setting?

As an Eye Receptionist, you'll work closely with both optometrists and ophthalmologists by managing patient scheduling, collecting and verifying insurance information, and ensuring patient records are up to date before each appointment. You'll often be the first point of contact for patients, relaying important information between clinical staff and patients about upcoming procedures or follow-up care. Effective communication and organizational skills are essential, as you help maintain the smooth flow of the office and assist in triaging patient needs based on urgency.

What are eye receptionists?

Eye receptionists are administrative professionals who work at eye clinics, optometry offices, or ophthalmology practices. They are responsible for greeting patients, scheduling appointments, managing patient records, answering phones, and assisting with billing and insurance paperwork. Eye receptionists play a key role in ensuring the smooth operation of the front desk and providing a welcoming environment for patients seeking eye care services. Their work helps facilitate communication between patients and eye care providers, making the patient experience more efficient and comfortable.

What is the difference between Eye Receptionist vs Optician?

AspectEye ReceptionistOptician
CredentialsHigh school diploma or equivalent; some roles may require certificationCertification or license often required, such as ABO certification
Work EnvironmentFront desk of eye clinics or optical officesOptical stores, clinics, or healthcare facilities
Job ResponsibilitiesGreeting patients, scheduling appointments, managing patient recordsFitting and dispensing glasses, assisting with lens selection

The main difference is that an Eye Receptionist handles administrative tasks and patient interactions at the front desk, while an Optician focuses on fitting eyewear and providing optical services. Both roles are essential in eye care settings but serve different functions within the industry.

Infographic showing various Eye Receptionist job openings in Indiana as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,262 per year, or $17 per hour.

Receptionist - Greenwood, IN

Eyetastic Services

Greenwood, IN

$16 - $20/hr

Other

Posted 6 days ago


Job description

About the job Receptionist - Greenwood, IN
A boutique optometric practice is seeking a reliable and enthusiastic Medical Receptionist to join its dynamic Patient Experience team. Serving as the first point of contact for patients and families in an eye care setting, this position is essential in providing a welcoming, professional, and dependable experience with every interaction.
About the Role:
The Medical Receptionist is responsible for managing all incoming calls and front desk interactions, providing accurate information, scheduling appointments, coordinating referrals, and addressing patient concerns with empathy and professionalism. This individual embodies reliability and strong work ethics, representing the practice and supporting its mission to deliver outstanding care and service.
Key Responsibilities:

  • Greet patients and answer incoming calls promptly and empathetically, using active listening to understand needs and direct or escalate inquiries as appropriate, within an optometric practice environment.
  • Provide accurate information about services, appointment processes, and what patients can expect.
  • Schedule patient appointments (exams, follow-ups, specialty visits, urgent cases) using electronic health records (EHR) and scheduling tools, ensuring accuracy and reliability in all scheduling tasks.
  • Coordinate schedules across multiple providers and locations to optimize daily clinic flow, demonstrating strong organizational skills and attention to detail.
  • Manage changes, cancellations, and reschedules efficiently to maintain access and minimize downtime.
  • Support referral calls by collecting and communicating key information with referring offices.
  • Place reminder calls/messages, check in patients, and document all interactions and call outcomes accurately in practice systems.
  • Identify and report recurring issues or bottlenecks to leadership.
  • Resolve scheduling conflicts and patient concerns with a proactive, solutions-focused mindset, always upholding a high standard of work ethics.
  • Uphold patient privacy and confidentiality in accordance with HIPAA and company policies.
  • Maintain familiarity with optometric terminology, procedures, and services to assist patients accurately.
Core Skills:
  • Patient-first customer service mindset
  • Clear, professional phone and written communication
  • Active listening and call control
  • Problem-solving and conflict resolution
  • Scheduling strategy and prioritization
  • Team collaboration, reliability, and accountability
Work Schedule:
  • Full-time (typically 40 hours/week) in a call center environment, supporting multiple practice locations and provider schedules.
Benefits:
  • Competitive salary: $16-$20 per hour, plus benefits
  • Comprehensive optometry and customer service training
  • Supportive, collaborative team environment
  • Growth and advancement opportunities
  • Engaging workplace committed to work-life balance
If the opportunity to deliver exceptional service in a role that supports patients' vision and well-being is exciting, Eyetastic Services encourages qualified candidates to apply! Applications can be submitted through the job board or by sending a CV/Resume to Steve Gill at steve@eyetasticservices.com. For more information, call (813) 504-5135.
Requirements:
  • High school diploma or GED
  • Strong and friendly verbal communication skills
  • Exceptional organizational skills, reliability, and attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfort with computers and learning new systems (EHR, scheduling platforms, email)
  • Empathy and discretion in handling sensitive patient situations
Preferred:
  • 1-2+ years in a healthcare office, scheduling, patient access, or call center environment
  • Experience with EHR and appointment scheduling
  • Familiarity with discussing fees, payment options, or insurance basics
  • Customer service experience in healthcare, retail, hospitality, or similar fields

Eyetastic Services is dedicated to partnering with employers who provide equal opportunities in all healthcare fields. As a team of eye care professionals, we are committed to supporting you throughout the hiring process, including resume upgrades and negotiations. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way.
Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.