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Eye Receptionist Jobs in Indiana (NOW HIRING)

Shopko Optical

Office Assistant/Receptionist

Fishers, IN · On-site

$14.75 - $19.50/hr

... eye and hand coordination • Able to operate a cash register, various optical equipment and tools • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet ...

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All JobsEye Receptionist JobsEye Receptionist Jobs in Indiana

Eye Receptionist information

See Indiana salary details

$9

$16

$23

How much do eye receptionist jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for eye receptionist in Indiana is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the highest paying receptionist job?

The highest paying receptionist jobs are often in specialized fields such as medical or legal offices, where experience and certifications can lead to higher salaries. Executive or front desk receptionists in large corporations or high-demand industries may also earn higher wages, especially with advanced administrative skills and familiarity with industry-specific software.

How much does my eye doctor pay for front desk?

The salary for an eye receptionists or front desk staff in an eye care practice typically ranges from $12 to $20 per hour, depending on experience, location, and the size of the practice. Salaries may also include benefits such as health insurance and paid time off, and the role often requires skills in customer service, scheduling, and insurance processing.

What does a receptionist do at an eye clinic?

An eye clinic receptionist manages patient appointments, greets and checks in patients, updates medical records, and handles phone inquiries. They often use scheduling software and must communicate clearly to ensure smooth clinic operations.

What is the difference between Eye Receptionist vs Optician?

AspectEye ReceptionistOptician
CredentialsHigh school diploma or equivalent; some roles may require certificationCertification or license often required, such as ABO certification
Work EnvironmentFront desk of eye clinics or optical officesOptical stores, clinics, or healthcare facilities
Job ResponsibilitiesGreeting patients, scheduling appointments, managing patient recordsFitting and dispensing glasses, assisting with lens selection

The main difference is that an Eye Receptionist handles administrative tasks and patient interactions at the front desk, while an Optician focuses on fitting eyewear and providing optical services. Both roles are essential in eye care settings but serve different functions within the industry.

What are the key skills and qualifications needed to thrive as an Eye Receptionist, and why are they important?

To thrive as an Eye Receptionist, you need excellent organizational skills, attention to detail, and a solid understanding of basic medical terminology, often supported by a high school diploma or equivalent. Familiarity with practice management software, appointment scheduling systems, and electronic health records (EHRs) is typically required. Strong interpersonal skills, professionalism, and the ability to multitask in a busy environment help you stand out in this role. These skills and qualities are important for ensuring smooth patient flow, accurate record-keeping, and a positive experience for both patients and staff in an eye care setting.

What are eye receptionists?

Eye receptionists are administrative professionals who work at eye clinics, optometry offices, or ophthalmology practices. They are responsible for greeting patients, scheduling appointments, managing patient records, answering phones, and assisting with billing and insurance paperwork. Eye receptionists play a key role in ensuring the smooth operation of the front desk and providing a welcoming environment for patients seeking eye care services. Their work helps facilitate communication between patients and eye care providers, making the patient experience more efficient and comfortable.

What is an optical receptionist?

An optical receptionist is a front-office worker in an eye care or optical clinic who greets patients, schedules appointments, manages patient records, and handles administrative tasks. They often use office software and have good communication skills to coordinate between patients and eye care professionals.

How does an Eye Receptionist typically collaborate with optometrists and ophthalmologists in a clinical setting?

As an Eye Receptionist, you'll work closely with both optometrists and ophthalmologists by managing patient scheduling, collecting and verifying insurance information, and ensuring patient records are up to date before each appointment. You'll often be the first point of contact for patients, relaying important information between clinical staff and patients about upcoming procedures or follow-up care. Effective communication and organizational skills are essential, as you help maintain the smooth flow of the office and assist in triaging patient needs based on urgency.
What are popular job titles related to Eye Receptionist jobs in Indiana? For Eye Receptionist jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Eye Receptionist jobs in Indiana look for? The top searched job categories for Eye Receptionist jobs in Indiana are:
Eye Receptionist jobs near you
Infographic showing various Eye Receptionist job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,262 per year, or $17 per hour.

Medical Receptionist - Greenwood, Indiana

Eyetastic Services®

Greenwood, IN • On-site

$16 - $20/hr

Other

Posted 28 days ago

Job description

Medical Receptionist Opportunity

A boutique optometric practice is seeking a reliable and enthusiastic Medical Receptionist to join its dynamic Patient Experience team. Serving as the first point of contact for patients and families in an eye care setting, this position is essential in providing a welcoming, professional, and dependable experience with every interaction.

The Medical Receptionist is responsible for managing all incoming calls and front desk interactions, providing accurate information, scheduling appointments, coordinating referrals, and addressing patient concerns with empathy and professionalism. This individual embodies reliability and strong work ethics, representing the practice and supporting its mission to deliver outstanding care and service.

Key Responsibilities:

  • Greet patients and answer incoming calls promptly and empathetically, using active listening to understand needs and direct or escalate inquiries as appropriate, within an optometric practice environment.
  • Provide accurate information about services, appointment processes, and what patients can expect.
  • Schedule patient appointments (exams, follow-ups, specialty visits, urgent cases) using electronic health records (EHR) and scheduling tools, ensuring accuracy and reliability in all scheduling tasks.
  • Coordinate schedules across multiple providers and locations to optimize daily clinic flow, demonstrating strong organizational skills and attention to detail.
  • Manage changes, cancellations, and reschedules efficiently to maintain access and minimize downtime.
  • Support referral calls by collecting and communicating key information with referring offices.
  • Place reminder calls/messages, check in patients, and document all interactions and call outcomes accurately in practice systems.
  • Identify and report recurring issues or bottlenecks to leadership.
  • Resolve scheduling conflicts and patient concerns with a proactive, solutions-focused mindset, always upholding a high standard of work ethic.
  • Uphold patient privacy and confidentiality in accordance with HIPAA and company policies.
  • Maintain familiarity with optometric terminology, procedures, and services to assist patients accurately.

Core Skills:

  • Patient-first customer service mindset
  • Clear, professional phone and written communication
  • Active listening and call control
  • Problem-solving and conflict resolution
  • Scheduling strategy and prioritization
  • Team collaboration, reliability, and accountability

Work Schedule:

Full-time (typically 40 hours/week) in an optometric medical office. Benefits:

  • Competitive salary: $16–$20 per hour, plus benefits
  • Comprehensive optometry and customer service training
  • Supportive, collaborative team environment
  • Growth and advancement opportunities
  • Engaging workplace committed to work-life balance

Requirements:

  • High school diploma or GED
  • Strong and friendly verbal communication skills
  • Exceptional organizational skills, reliability, and attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfort with computers and learning new systems (EHR, scheduling platforms, email)
  • Empathy and discretion in handling sensitive patient situations

Preferred:

  • 1-2+ years in a healthcare office, scheduling, patient access, or call center environment
  • Experience with EHR and appointment scheduling
  • Familiarity with discussing fees, payment options, or insurance basics
  • Customer service experience in healthcare, retail, hospitality, or similar fields

Eyetastic Services is dedicated to partnering with employers who provide equal opportunities in all healthcare fields. As a team of eye care professionals, we are committed to supporting you throughout the hiring process, including resume upgrades and negotiations. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way. Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.

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