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Express Claims Representative Jobs (NOW HIRING)

Advocate

Claims Assistant

Orlando, FL · On-site +1

$17.50 - $22.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and ... representative forms and provided access to Electronic Records Express (ERE). * Manage a high ...

ServiceMaster

Claims Coordinator

Saint Louis Park, MN · On-site

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Corpus Christi, TX · On-site

$15 - $16/hr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Valdosta, GA · On-site

$30K - $40K/yr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Riverside, CA · On-site

$20 - $30/hr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Riverside, CA · On-site

$18/hr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

RNR Tire Express

Sales Representative

Lawton, OK · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

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RNR Tire Express

Sales Representative

Van Buren, AR · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

Apply Early

RNR Tire Express

Sales Representative

Joplin, MO · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

Apply Early

RNR Tire Express

Sales Representative

Longview, TX · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

Apply Early

RNR Tire Express

Sales Representative

Lafayette, LA · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

Apply Early

RNR Tire Express

Sales Representative

Muskogee, OK · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

RNR Tire Express

Sales Representative

Warner Robins, GA · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

Apply Early

RNR Tire Express

Sales Representative

Wichita Falls, TX · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

Apply Early

RNR Tire Express

Sales Representative

Blytheville, AR · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

Apply Early

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All JobsExpress Claims Representative Jobs

Express Claims Representative information

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$11

$24

$42

How much do express claims representative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for express claims representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Express Claims Representative, and why are they important?

To thrive as an Express Claims Representative, you need a strong understanding of insurance policies, claims processing, and customer service, often supported by a high school diploma or associate degree. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) is typical. Excellent communication, problem-solving, and attention to detail are crucial soft skills for effectively handling customer inquiries and resolving claims efficiently. These skills and qualifications are important to ensure claims are processed accurately, customers receive timely support, and the company's reputation is upheld.

What is the difference between Express Claims Representative vs Claims Adjuster?

AspectExpress Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focus, fast-pacedField or office, investigation and evaluation of claims
Industry UsageInsurance companies, claims processing centersInsurance companies, third-party administrators
Common Search IntentQuick claims processing, customer service rolesClaims investigation, settlement evaluation

Both roles are integral to the insurance claims process, with Express Claims Representatives focusing on rapid customer service and claims intake, while Claims Adjusters handle detailed investigations and claim evaluations. The roles often overlap in credentials and work environment, but differ mainly in scope and responsibilities.

What are Express Claims Representatives?

Express Claims Representatives are professionals who handle and process straightforward or low-complexity insurance claims, often related to auto, property, or health insurance. Their main duties include reviewing claim details, verifying coverage, communicating with policyholders, and facilitating quick settlement or resolution of claims. They typically work with minimal supervision and are expected to provide excellent customer service while ensuring claims are processed efficiently and accurately. Express Claims Representatives play a crucial role in maintaining customer satisfaction by ensuring timely payment or resolution of claims.

What are some common challenges Express Claims Representatives face when handling high volumes of claims, and how can they effectively manage their workload?

Express Claims Representatives often deal with a high volume of straightforward claims, which requires strong organizational and time-management skills. Balancing speed with accuracy is a common challenge, as it's important to resolve claims efficiently while adhering to company guidelines and ensuring customer satisfaction. Utilizing digital claim management systems, prioritizing tasks, and maintaining clear communication with policyholders and team members can help manage workload effectively. Continuous learning about policy changes and internal processes also supports better performance in this fast-paced environment.
More about Express Claims Representative jobs
What job categories do people searching Express Claims Representative jobs look for? The top searched job categories for Express Claims Representative jobs are:
Express Claims Representative jobs near you
Infographic showing various Express Claims Representative job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Claims Coordinator

ServiceMaster Restoration By Quality First - GA

Valdosta, GA • On-site

$30K - $40K/yr

Full-time

Posted yesterday

Be an early applicant

Job description

Position Overview
As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will be responsible to follow up daily with the OPS team to ensure and that all required documentation, estimates and procedures are followed according to required program guidelines.
A successful Coordinator will possess tenacity and thrives in a fast-paced environment. The coordinator who is detail oriented and able to focus with many projects in varying degrees of completion will be most successful in this position.
Job Responsibilities
  • Understanding of the claims flow process Water Mitigation, Reconstruction, Contents, and other Environmental work
  • Manages data entry for each claim from First Notice of Loss through to completion of job in the CRM system
  • Daily review of compliance tasks and all job tasks are completed on time
  • Monitor and update jobs in required operating system making sure the job flows efficiently through the claims process requirements and cycle times
  • Ensure that uploading photos, and other documents are appropriately described, titled and uploaded in real time, as well as follows up to get missing required data from homeowner and insurance/mortgage information not obtained on initial call
  • Creates and or assists with job estimate, reviews final estimate to ensure estimate is complete per company standards
  • Manages Customer Service issues and complaints, documenting actions and resolution
  • Understanding of all company cycle times and SLAs required for each job and phase
  • Client Care Calls ensure constant, often daily, communication with the customer, may communicate with adjuster
  • Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required
  • May be responsible for creating job estimate and or assisting the Estimator/Project Manager with final estimate

Job Requirements
  • High school diploma/GED required
  • Bachelors Degree or applicable experience preferred, work experience will be considered
  • IICRC Certifications preferred but not required: WTR, ASD, OCT, STC
  • Exceptional Customer Service skills
  • 1-3 years of Xactimate experience required- proficient use Xactimate 28
  • Experience with Microsoft Office application (Word, Outlook, PowerPoint, and Excel) required
  • Personal time management and organizational skills
  • Strong verbal and written communication skills
  • Dependable and adaptable to operate within a fast-paced work environment
  • Ability to manage highly confidential information
  • Strong problem-solving skills
  • Proficient at using Microsoft Office, Outlook, CRM software
  • Experience do you have with customer interaction and conflict resolution
  • Experience with CRM software (Workday, etc)
  • Experience with Financial Software (Quickbooks, etc) a plus

Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
  • Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
  • Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
  • Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.