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Express Claims Representative Jobs (NOW HIRING)

American Express

Insurance Claims Adjuster

Phoenix, AZ · On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and ... The below represents the expected salary range for this job requisition. Ultimately, in determining ...

Advocate

Claims Assistant

Orlando, FL · Remote

$17.50 - $22.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and ... representative forms and provided access to Electronic Records Express (ERE). * Manage a high ...

Advocate

Claims Assistant

Orlando, FL · Remote

$19.25 - $24.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and ... representative forms and provided access to Electronic Records Express (ERE). * Manage a high ...

Advocate

Claims Assistant

Orlando, FL · On-site +1

$17.50 - $22.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and ... representative forms and provided access to Electronic Records Express (ERE). * Manage a high ...

ServiceMaster

Claims Coordinator

Corpus Christi, TX · On-site

$15 - $16/hr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Minneapolis, MN · On-site

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

New

ServiceMaster

Claims Coordinator

Minneapolis, MN · On-site

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

New

ServiceMaster

Claims Coordinator

Saint Louis Park, MN · On-site

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster Restore

Claims Coordinator

Brighton, MI · On-site

$17 - $20/hr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

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All JobsFinance and Insurance JobsInsurance JobsInsurance Claims Specialist JobsExpress Claims Representative Jobs

Express Claims Representative information

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$11

$24

$42

How much do express claims representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for express claims representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is an Express Claims Representative?

Express Claims Representatives are professionals who handle and process straightforward or low-complexity insurance claims, often related to auto, property, or health insurance. Their main duties include reviewing claim details, verifying coverage, communicating with policyholders, and facilitating quick settlement or resolution of claims. They typically work with minimal supervision and are expected to provide excellent customer service while ensuring claims are processed efficiently and accurately. Express Claims Representatives play a crucial role in maintaining customer satisfaction by ensuring timely payment or resolution of claims.

What are the key skills and qualifications needed to thrive as an Express Claims Representative?

To thrive as an Express Claims Representative, you need a strong understanding of insurance policies, claims processing, and customer service, often supported by a high school diploma or associate degree. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) is typical. Excellent communication, problem-solving, and attention to detail are crucial soft skills for effectively handling customer inquiries and resolving claims efficiently. These skills and qualifications are important to ensure claims are processed accurately, customers receive timely support, and the company's reputation is upheld.

What are some common challenges Express Claims Representatives face when handling high volumes of claims, and how can they effectively manage their workload?

Express Claims Representatives often deal with a high volume of straightforward claims, which requires strong organizational and time-management skills. Balancing speed with accuracy is a common challenge, as it's important to resolve claims efficiently while adhering to company guidelines and ensuring customer satisfaction. Utilizing digital claim management systems, prioritizing tasks, and maintaining clear communication with policyholders and team members can help manage workload effectively. Continuous learning about policy changes and internal processes also supports better performance in this fast-paced environment.

What is the difference between Express Claims Representative vs Claims Adjuster?

AspectExpress Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focus, fast-pacedField or office, investigation and evaluation of claims
Industry UsageInsurance companies, claims processing centersInsurance companies, third-party administrators
Common Search IntentQuick claims processing, customer service rolesClaims investigation, settlement evaluation

Both roles are integral to the insurance claims process, with Express Claims Representatives focusing on rapid customer service and claims intake, while Claims Adjusters handle detailed investigations and claim evaluations. The roles often overlap in credentials and work environment, but differ mainly in scope and responsibilities.

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What job categories do people searching Express Claims Representative jobs look for?

The top searched job categories for Express Claims Representative jobs are:

Express Claims Representative jobs near you
Infographic showing various Express Claims Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Witness Statement Representative

USA Express Legal Support and Investigation Services

Woodland Hills, CA • On-site

Part-time

Re-posted 7 days ago

Job description

About the Role:
USA Express Legal & Investigative Service Inc. is seeking a dependable, detail-oriented Witness Statement Representative to join our team on an independent contractor basis. In this role, you will be responsible for contacting witnesses and obtaining clear, accurate, and professional recorded or written statements for insurance claims and legal matters.
This position is ideal for someone with strong interviewing and communication skills who is comfortable speaking with people from diverse backgrounds. Retired claims adjusters are strongly encouraged to apply, as their experience makes them an excellent fit for this role
Responsibilities:
  • Contact witnesses by phone to obtain detailed statements.
  • Conduct professional, unbiased interviews.
  • Accurately document witness accounts and ensure all relevant information is captured.
  • Maintain confidentiality and handle sensitive information with professionalism.
  • Submit completed statements in a timely manner.

Qualifications:
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to remain neutral and professional during interviews.
  • Retired claims adjusters are highly encouraged to apply.
  • Reliable phone and internet service.

About Us:
USA Express Legal & Investigative Service Inc. is a trusted provider of legal support and investigative services, proudly serving attorneys, insurance companies, and legal professionals throughout California. Our clients rely on us for our speed, accuracy, and professionalism in delivering results that matter. We foster a collaborative and supportive work environment where our team members are valued and empowered to do their best work every day.
Flexible work from home options available.

Apply