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Express Claims Representative Jobs (NOW HIRING)

Advocate

Claims Assistant

Orlando, FL · On-site +1

$17.50 - $22.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and ... representative forms and provided access to Electronic Records Express (ERE). * Manage a high ...

ServiceMaster

Claims Coordinator

Camden, NJ · On-site

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

Advocate

Claims Assistant

Orlando, FL · Remote

$17.50 - $22.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and ... representative forms and provided access to Electronic Records Express (ERE). * Manage a high ...

ServiceMaster

Claims Coordinator

Saint Louis Park, MN · On-site

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Valdosta, GA · On-site

$30K - $40K/yr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Riverside, CA · On-site

$20 - $30/hr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Corpus Christi, TX · On-site

$15 - $16/hr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Riverside, CA · On-site

$18/hr

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

ServiceMaster

Claims Coordinator

Rome, GA · On-site

... demands are representative of those that must be met by an employee to perform the essential ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

RNR Tire Express

Sales Representative

Lafayette, LA · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

RNR Tire Express

Sales Representative

Longview, TX · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

RNR Tire Express

Sales Representative

Lawton, OK · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

RNR Tire Express

Sales Representative

Van Buren, AR · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

RNR Tire Express

Sales Representative

Wichita Falls, TX · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

RNR Tire Express

Sales Representative

Blytheville, AR · On-site

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with ... Process warranty claims for customers. * Placing numerous phone calls to draw in new or previous ...

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All JobsExpress Claims Representative Jobs

Express Claims Representative information

See salary details

$11

$24

$42

How much do express claims representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for express claims representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Express Claims Representative, and why are they important?

To thrive as an Express Claims Representative, you need a strong understanding of insurance policies, claims processing, and customer service, often supported by a high school diploma or associate degree. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) is typical. Excellent communication, problem-solving, and attention to detail are crucial soft skills for effectively handling customer inquiries and resolving claims efficiently. These skills and qualifications are important to ensure claims are processed accurately, customers receive timely support, and the company's reputation is upheld.

What is the difference between Express Claims Representative vs Claims Adjuster?

AspectExpress Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focus, fast-pacedField or office, investigation and evaluation of claims
Industry UsageInsurance companies, claims processing centersInsurance companies, third-party administrators
Common Search IntentQuick claims processing, customer service rolesClaims investigation, settlement evaluation

Both roles are integral to the insurance claims process, with Express Claims Representatives focusing on rapid customer service and claims intake, while Claims Adjusters handle detailed investigations and claim evaluations. The roles often overlap in credentials and work environment, but differ mainly in scope and responsibilities.

What are Express Claims Representatives?

Express Claims Representatives are professionals who handle and process straightforward or low-complexity insurance claims, often related to auto, property, or health insurance. Their main duties include reviewing claim details, verifying coverage, communicating with policyholders, and facilitating quick settlement or resolution of claims. They typically work with minimal supervision and are expected to provide excellent customer service while ensuring claims are processed efficiently and accurately. Express Claims Representatives play a crucial role in maintaining customer satisfaction by ensuring timely payment or resolution of claims.

What are some common challenges Express Claims Representatives face when handling high volumes of claims, and how can they effectively manage their workload?

Express Claims Representatives often deal with a high volume of straightforward claims, which requires strong organizational and time-management skills. Balancing speed with accuracy is a common challenge, as it's important to resolve claims efficiently while adhering to company guidelines and ensuring customer satisfaction. Utilizing digital claim management systems, prioritizing tasks, and maintaining clear communication with policyholders and team members can help manage workload effectively. Continuous learning about policy changes and internal processes also supports better performance in this fast-paced environment.
More about Express Claims Representative jobs
What job categories do people searching Express Claims Representative jobs look for? The top searched job categories for Express Claims Representative jobs are:
Express Claims Representative jobs near you
Infographic showing various Express Claims Representative job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Claims Intake and Operations Specialist

Arch Capital Group

Omaha, NE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Summary
Primary responsibility for all aspects of Office Administration & Claim intake for claims including but not limited to Auto, General Liability, Workers' Compensation and Property. The tasks would include:
• Triaging and sorting of mail, both physical and electronic, both incoming and outgoing
• Creating, printing and mailing of letters
• Organizing meetings and maintaining office supplies and equipment
• Providing support as needed to Claims Intake, Claims Index and Customer Service Representative
teams
Responsibilities
• Open, review, categorize and scan incoming mail, route to correct location.
• Post outgoing mail and outgoing Federal Express timely.
• Assist with creation of letters and ensure timely routing.
• Import/Export files as requested by Claims Department staff and as received from external claims parties.
• Index incoming electronic correspondence and route to appropriate internal and external parties.
• Manage vendors and maintain record of service/maintenance
• Coordinate with other Office Administrators/Departments
• Ensure office/breakroom supplies remain stocked
• Work closely with IT/AVP to maintain equipment and request service/new equipment as needed
• Greet and assist visitors
• Aid in organizing office events as requested by visitors/office management
• Take on additional tasks, to include but not limited to, setting up incoming claims and/or responding to
customer inquiries via phone and email.
• Help create and maintain job aids for all tasks completed by the Intake & Operations Specialist team.
• Engages and Participates in the Arch Experience values and continuous improvement initiatives.
• Other Administrative duties as assigned by Claims Operations Manager or Supervisor.
Experience & Required skills
• 2 to 3 years of experience in Customer Service, Mail Handling, Office Administration and/or a
combination of the above
• Skill with MS Office, WORD, EXCEL; experience with Image Right a plus
• Must be detail oriented
• Superior customer service and communication skills required
• Excellent verbal/written communication skills
• Strong interpersonal skills
• Computer and keyboarding skills
• Ability to work in multiple systems
Education
• High School Graduate or equivalent, some college or insurance related experience preferred
#LI-SW1
#LI-HYBRID
Please note that you must be in your current position for a minimum of 6 months and meet performance
expectations in order to apply.
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
14400 Arch Insurance Group Inc.

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