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Experience Planner Jobs (NOW HIRING)

SUMMARY Experience Planners are the dream-weavers. Our team takes all of the hopes and desires for an incredible vacation and brings them to life before guests even step one foot on the grounds of ...

Work Control Planner 4 ๐Ÿ“ Los Alamos, NM (100% Onsite) ๐Ÿ’ฐ $80/hr - $85/hr ๐Ÿ•’ 4/10 Schedule ... Experience developing technical procedures and work instructions * Familiarity with facility ...

Experience using inventory management software (ie Blue Yonder, SAP, Manugistics, etc) * Experience using business intelligence applications to pull data, build reports and make business decisions ...

Experience using inventory management software (ie Blue Yonder, SAP, Manugistics, etc) * Experience using business intelligence applications to pull data, build reports and make business decisions ...

Omni Aerospace is seeking an experienced Planner to join our team. You will be reporting directly to the Manufacturing Planning Supervisor. This is a great opportunity if you want to be a part of a ...

Planner

Port Lavaca, TX ยท On-site

Optimal Field Services, a Crest Industries company, is looking to add an experienced Planner to our team. The Planner for Optimal Field Services will be responsible for the development of detailed ...

Planner

Port Lavaca, TX ยท On-site

Optimal Field Services, a Crest Industries company, is looking to add an experienced Planner to our team. The Planner for Optimal Field Services will be responsible for the development of detailed ...

Planner

Cornelius, NC ยท On-site

$49K - $62K/yr

Make an Impact in a Dynamic Community The Town of Cornelius is seeking an experienced, solutions-oriented Planner to help shape the future of a highly engaged community. Under the general supervision ...

New

Planner

Manhattan, NY ยท Hybrid

$71K - $90K/yr

We are seeking a dynamic and experienced Planner to join our team. In this position, you will lead various aspects of planning and strategy, implementing both top-down and bottom-up approaches to ...

Senior Planner

Vail, CO

$86K - $130K/yr

The Town of Vail, Colorado is seeking an experienced and collaborative professional to be its next Senior Planner. This is an exciting opportunity to oversee complex development review projects ...

Senior Planner

Vail, CO ยท On-site

$86K - $108K/yr

The Town of Vail, Colorado is seeking an experienced and collaborative professional to be its next Senior Planner. This is an exciting opportunity to oversee complex development review projects ...

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Experience Planner information

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$12

$30

$46

How much do experience planner jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for experience planner in the United States is $30.87, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $42.07 per hour, depending on experience, location, and employer.

What is the difference between Experience Planner vs Event Coordinator?

AspectExperience PlannerEvent Coordinator
Primary FocusDesigning and enhancing customer or user experiencesPlanning and executing events
Required SkillsUser experience design, project management, creativityLogistics, vendor management, organization
Work EnvironmentMarketing, design agencies, corporate settingsEvent venues, hotels, conference centers
Common CertificationsUX certifications, project managementEvent planning certifications

While both roles involve planning and coordination, Experience Planners focus on creating engaging experiences for users or customers, often within marketing or design contexts. Event Coordinators primarily organize and manage events, ensuring smooth execution. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an Experience Planner, and why are they important?

To thrive as an Experience Planner, you need strong skills in customer journey mapping, user research, and strategic thinking, often supported by a background in marketing, design, or user experience. Familiarity with tools like Adobe Creative Suite, journey mapping software, and analytics platforms is typically required. Outstanding communication, collaboration, and problem-solving abilities help you excel in cross-functional teams and understand diverse customer needs. These skills are crucial for designing impactful, user-centered experiences that drive engagement and business results.

How do Experience Planners typically collaborate with cross-functional teams during a project?

Experience Planners play a pivotal role in bridging the gap between creative, strategy, and technical teams. They often facilitate workshops and brainstorming sessions to align on user insights, project goals, and customer journeys. Throughout a project, they collaborate closely with designers, developers, and account managers to ensure that the user experience vision is consistently translated into deliverables. Open communication and adaptability are key, as priorities can shift based on feedback from clients or end users.

What is an Experience Planner?

An Experience Planner is a professional who designs and strategizes customer or user experiences across various touchpoints, ensuring cohesive and engaging interactions. Their work often involves researching user needs, mapping out customer journeys, and collaborating with design, marketing, and technology teams to create seamless experiences. Experience Planners are commonly found in advertising agencies, digital agencies, and customer experience departments of larger organizations. Their goal is to align business objectives with user expectations, ultimately improving customer satisfaction and loyalty.
More about Experience Planner jobs
Infographic showing various Experience Planner job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,201 per year, or $30.9 per hour.
Experience Planner

Experience Planner

Montage International

Bluffton, SC โ€ข On-site

Full-time

Posted 9 days ago


Job description

Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Here to apply internally.
SUMMARY
Experience Planners are the dream-weavers. Our team takes all of the hopes and desires for an incredible vacation and brings them to life before guests even step one foot on the grounds of the resort. You'll experience and understand all of the activities and dining that the resort has to offer and then share these incredible experiences with the guests that you speak with on a day-to-day basis. You'll get the opportunity to connect with guests and understand what makes the ultimate vacation for them and the people they're traveling with - is it a couple, is it a family or is it a girls' getaway? You get the chance to connect with them and dream up the ultimate vacation.
ESSENTIAL FUNCTIONS
Responsibilities of this position include; although are not limited to:
  • Act as a storyteller and educator to describe the resort to guests

  • Desire to connect with other people and understand what brings them joy

  • Desire to be part of high growth, fast paced business

  • Possess a positive and upbeat attitude at all times

  • Reserve activity and dining requests for guests within the Resort & local area

  • Work in a high-paced environment

  • Multi-task effectively between phone, computer, and conversation with guests with high attention to detail

  • Answer telephone calls and emails in a prescribed and professional manner

  • Provide information and assistance to guests regarding specific resort and activity information prior to arrival

  • Properly log guest requests

  • Follow up with guests in a timely manner

  • Display effective computer literacy

  • Exceptional verbal and written communication skills

QUALIFICATIONS
  • High school Diploma or equivalent required

  • Minimum of two years' experience in customer service

  • Excellent telephone etiquette and verbal and written communication skills required

  • Excellent organizational and time management skills

  • Sales background preferred

  • Strong knowledge of MS Office, including Word, Excel and Outlook

  • Must possess a positive attitude

  • Must be willing to participate in a learning environment

  • Must integrate company values throughout all interactions

  • Must be able to quickly and effectively adapt to using new software products

  • Must be dependable and available to work within the hotel on weekends, nights and/or holidays based on business demands

PHYSICAL REQUIREMENTS
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Montage International logo

About Montage International

Sourced by ZipRecruiter

Montage International, based in Irvine, CA, US, operates within the hospitality industry. The company's portfolio includes highly luxurious resorts, hotels, residences, and golf courses, which are categorized under four distinctive brands: Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences and Pendry Residences. Established in 2002 by Alan Fuerstman, the company's goal is to transform traditional hospitality into something more immersive by integrating arts, culture, and fashion in their high-end properties. The company's mission is driven by the core values of social responsibility, humility, respect, integrity, and introspection -- hallmarks of the hospitality experience they aim to provide.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

2002

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