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Exhibitor Service Representative Jobs (NOW HIRING)

Infinia Search Inc

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Claims Service Representative

Howell, MI · On-site

$20/hr

Claims Service Representative - Worcester, MA Our client is actively seeking Claims Service ... Exhibits service behaviors that include empathy and patience when communicating with customers.

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Infinia Search Inc

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Claims Service Representative

Worcester, MA · On-site

$20/hr

Claims Service Representative - Worcester, MA Our client is actively seeking Claims Service ... Exhibits service behaviors that include empathy and patience when communicating with customers.

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WASH Laundry

Customer Service Representative

Hicksville, NY · On-site

$16.25 - $22/hr

As a Customer Service Representative, you'll have an opportunity to be a part of a team that ... The ideal candidate provides high quality customer service and exhibits initiative in achieving and ...

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Exhibitor Service Representative information

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$23

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How much do exhibitor service representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for exhibitor service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

How do Exhibitor Service Representatives typically collaborate with event coordinators and vendors during large-scale trade shows?

Exhibitor Service Representatives work closely with event coordinators and external vendors to ensure that exhibitors have everything they need for a successful show. This involves coordinating booth setup logistics, managing order requests for utilities or equipment, and resolving last-minute issues on-site. Clear communication and fast problem-solving are crucial, as representatives often act as liaisons between exhibitors and service providers. This collaborative environment can be fast-paced, but it offers valuable experience in client service and event operations.

What does an Exhibitor Service Representative do?

An Exhibitor Service Representative assists exhibitors before, during, and after trade shows or events. Their main responsibilities include providing information on booth setup, processing service orders, troubleshooting exhibitor issues, and ensuring all exhibitor needs are met for a successful event. They serve as the primary point of contact for exhibitors, helping them navigate logistics, policies, and any challenges that arise during the event.

What are the key skills and qualifications needed to thrive as an Exhibitor Service Representative, and why are they important?

To thrive as an Exhibitor Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with experience in event management or hospitality preferred. Familiarity with event management software, registration systems, and CRM platforms is typically required. Excellent communication, problem-solving abilities, and a proactive attitude are standout soft skills in this role. These skills and qualities are crucial for ensuring smooth exhibitor experiences, resolving issues efficiently, and supporting successful event operations.

What is the difference between Exhibitor Service Representative vs Event Coordinator?

AspectExhibitor Service RepresentativeEvent Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; organizational skills
Work EnvironmentTrade shows, conventions, exhibition hallsEvent venues, conference centers, outdoor locations
Industry UsageTrade shows, expos, conventionsConferences, festivals, corporate events
Primary FocusAssisting exhibitors with setup, logistics, and needsPlanning, coordinating, and managing entire events

While both roles involve event-related tasks, the Exhibitor Service Representative primarily supports exhibitors during trade shows and conventions, focusing on logistics and customer service. The Event Coordinator manages the overall planning and execution of various events. Understanding these differences helps job seekers find the right fit in the event industry.

More about Exhibitor Service Representative jobs
What job categories do people searching Exhibitor Service Representative jobs look for? The top searched job categories for Exhibitor Service Representative jobs are:
Exhibitor Service Representative jobs near you
Infographic showing various Exhibitor Service Representative job openings in the United States as of July 2026, with employment types broken down into 5% Internship, 45% As Needed, 6% Full Time, 2% Part Time, 40% Nights, and 2% Summer. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Exhibitor Services Representative

Fern Expo

Portland, OR • On-site

Full-time

Posted 6 days ago

Job description

Fern is at the top of the trade show and expo service industry. Our operation spans more than 200 cities from coast to coast. In other words, wherever there’s a major convention center and event venue, we’re there. With experienced local teams providing exceptional service and support, whenever you need it. We recognize that our team members are the core of our company. It is why they stay with us for so long, and it's also what attracts new clients to come aboard.

We are looking for an Event Services Rep who will be responsible for ensuring top-notch customer service to our exhibitors throughout their entire event. The right candidate will be able to travel to various events and must be available to work overtime when needed, as well as weekends (based on event schedule).

You will report directly to the Director of Exhibitor Services & Sales and be based out of our Portland office. Position does require being on-site full time plus the ability to travel.

Pay rate is $23/hr.

What you’ll do:

  • Dedicated to Responding to inquiries and requests via phone, email, web chat, and occasionally onsite at the event.
  • Travel locally to provide onsite exhibitor services at tradeshows at least 50% of the year.
  • Assist exhibitors with orders and questions at the Service Desk at the show site.
  • Working in conjunction with the Project Manager, Freight Representative, Labor Representative, and Account Executive to resolve any issues and ensure all materials and labor are delivered as promised to the exhibitor.
  • Processing Exhibitor orders, receiving reports, labor orders, display, and graphic rental orders, and bills of lading.
  • Performing collection duties.
  • Working through customer-related issues without direct supervision and escalating issues as necessary.
  • Identifying opportunities to sell Fern products and services to exhibiting organizations.
  • Other duties as assigned.

Who You Are:

  • 2 or more years of customer service experience.
  • Strong computer knowledge, with proficiency in Microsoft Office/365 products, emphasizing Excel, Word, Outlook, and Teams.
  • Excellent customer service skills
  • Exceptional communication (verbal and written) and interpersonal skills.
  • Ability to learn internal systems (exhibitor portal, graphics system, order system, etc.)
  • Experience working independently and participating as a team player to achieve departmental and company goals.
  • In a fast-paced environment balance multiple- tasks and meet deadlines.
  • The successful candidate is confident, assertive, flexible, and required to work well under pressure in a time-critical environment.
  • Must be detail-oriented, possessing exceptional organizational skills.
  • Maintain a positive "can-do" attitude.

Fern is an equal opportunity employer committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.