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Exhibitor Service Representative Jobs (NOW HIRING)

Guest Service Representative

Brandon, FL · On-site

$12.25 - $15/hr

Guest Service Representative OPEN AVAILABILITY Position Summary: The Nothing Bundt Cakes (NbC ... Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient ...

Guest Service Representative

Brandon, FL

$12 - $14.75/hr

Guest Service Representative The Nothing Bundt Cakes (NbC) Guest Service Representative creates a ... Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient ...

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Exhibitor Service Representative information

See salary details

$12

$23

$39

How much do exhibitor service representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for exhibitor service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

How do Exhibitor Service Representatives typically collaborate with event coordinators and vendors during large-scale trade shows?

Exhibitor Service Representatives work closely with event coordinators and external vendors to ensure that exhibitors have everything they need for a successful show. This involves coordinating booth setup logistics, managing order requests for utilities or equipment, and resolving last-minute issues on-site. Clear communication and fast problem-solving are crucial, as representatives often act as liaisons between exhibitors and service providers. This collaborative environment can be fast-paced, but it offers valuable experience in client service and event operations.

What does an Exhibitor Service Representative do?

An Exhibitor Service Representative assists exhibitors before, during, and after trade shows or events. Their main responsibilities include providing information on booth setup, processing service orders, troubleshooting exhibitor issues, and ensuring all exhibitor needs are met for a successful event. They serve as the primary point of contact for exhibitors, helping them navigate logistics, policies, and any challenges that arise during the event.

What are the key skills and qualifications needed to thrive as an Exhibitor Service Representative, and why are they important?

To thrive as an Exhibitor Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with experience in event management or hospitality preferred. Familiarity with event management software, registration systems, and CRM platforms is typically required. Excellent communication, problem-solving abilities, and a proactive attitude are standout soft skills in this role. These skills and qualities are crucial for ensuring smooth exhibitor experiences, resolving issues efficiently, and supporting successful event operations.

What is the difference between Exhibitor Service Representative vs Event Coordinator?

AspectExhibitor Service RepresentativeEvent Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; organizational skills
Work EnvironmentTrade shows, conventions, exhibition hallsEvent venues, conference centers, outdoor locations
Industry UsageTrade shows, expos, conventionsConferences, festivals, corporate events
Primary FocusAssisting exhibitors with setup, logistics, and needsPlanning, coordinating, and managing entire events

While both roles involve event-related tasks, the Exhibitor Service Representative primarily supports exhibitors during trade shows and conventions, focusing on logistics and customer service. The Event Coordinator manages the overall planning and execution of various events. Understanding these differences helps job seekers find the right fit in the event industry.

More about Exhibitor Service Representative jobs
Infographic showing various Exhibitor Service Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 4% Part Time, and 3% Contract. Highlights an 83% Physical, 6% Hybrid, and 11% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Guest Service Representative

$11.75 - $14.25/hr

Full-time

Posted 23 days ago


Nothing Bundt Cakes rating

5.9

Company rating: 5.9 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

15th of 42 rated bakeries


Job description

TITLE:                    Guest Service Representative

OPEN AVAILABILITY 

Position Summary:

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Accountabilities/Duties:

  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.   
  • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.   
  • Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
  • Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
  • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
  • Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
  • Assists the Crafter in preparing cake decorations and packaging supplies as needed.
  • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. 
  • Maintains a consistent work attendance and punctuality record. 

Core Values and Competencies:

  • Servant’s Heart 
  • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
  • Keeps the good of the team or guest ahead of personal interests or gain.
  • Displays humility and empathy in interactions with others.
  • Spirit of a Champion 
  • Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
  • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.  
  • Operates with a strong sense of urgency and adheres to NbC brand standards.
  • Genuine Connections 
  • Projects warmth, enthusiasm and optimism that attracts others.
  • Builds positive, productive relationships with all team members.
  • Listens actively and communicates openly, clearly and respectfully.

Knowledge, Skills and Abilities:

  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience. 
  • Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail.
  • Is diligent, organized and self-motivated. 
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.
  • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
  • Has the capacity to stand for extended periods of time and work in a fast-paced environment.

Education, Certifications and Work Experience Requirements:

  • Applicants must be 16 years of age or older.
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. 

Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.


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