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Exhibitor Service Representative Jobs (NOW HIRING)

Customer Service Representative

Oakland, CA

$18.50 - $25/hr

Customer Service Representative (CSR) Overview ConGlobal is the industry-leading provider of ... exhibits satisfactorily levels of performance * -Hours are Monday-Friday 8am-5pm ConGlobal is an ...

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

... exhibitions, and more. We're obsessed with food, and we don't care who knows it. To really ... We're looking to hire a Customer Service Representative to support our Marketing department and ...

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Exhibitor Service Representative information

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$12

$23

$39

How much do exhibitor service representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for exhibitor service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

How do Exhibitor Service Representatives typically collaborate with event coordinators and vendors during large-scale trade shows?

Exhibitor Service Representatives work closely with event coordinators and external vendors to ensure that exhibitors have everything they need for a successful show. This involves coordinating booth setup logistics, managing order requests for utilities or equipment, and resolving last-minute issues on-site. Clear communication and fast problem-solving are crucial, as representatives often act as liaisons between exhibitors and service providers. This collaborative environment can be fast-paced, but it offers valuable experience in client service and event operations.

What does an Exhibitor Service Representative do?

An Exhibitor Service Representative assists exhibitors before, during, and after trade shows or events. Their main responsibilities include providing information on booth setup, processing service orders, troubleshooting exhibitor issues, and ensuring all exhibitor needs are met for a successful event. They serve as the primary point of contact for exhibitors, helping them navigate logistics, policies, and any challenges that arise during the event.

What are the key skills and qualifications needed to thrive as an Exhibitor Service Representative, and why are they important?

To thrive as an Exhibitor Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with experience in event management or hospitality preferred. Familiarity with event management software, registration systems, and CRM platforms is typically required. Excellent communication, problem-solving abilities, and a proactive attitude are standout soft skills in this role. These skills and qualities are crucial for ensuring smooth exhibitor experiences, resolving issues efficiently, and supporting successful event operations.

What is the difference between Exhibitor Service Representative vs Event Coordinator?

AspectExhibitor Service RepresentativeEvent Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; organizational skills
Work EnvironmentTrade shows, conventions, exhibition hallsEvent venues, conference centers, outdoor locations
Industry UsageTrade shows, expos, conventionsConferences, festivals, corporate events
Primary FocusAssisting exhibitors with setup, logistics, and needsPlanning, coordinating, and managing entire events

While both roles involve event-related tasks, the Exhibitor Service Representative primarily supports exhibitors during trade shows and conventions, focusing on logistics and customer service. The Event Coordinator manages the overall planning and execution of various events. Understanding these differences helps job seekers find the right fit in the event industry.

More about Exhibitor Service Representative jobs
Infographic showing various Exhibitor Service Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 4% Part Time, and 3% Contract. Highlights an 83% Physical, 6% Hybrid, and 11% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Customer Service Representative

ConGlobal

Oakland, CA

$18.50 - $25/hr

Other

Retirement, PTO

Posted 7 days ago


ConGlobal rating

4.6

Company rating: 4.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we've kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services that meet ever-evolving needs.
We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. We offer multi-modal expertise with operations across the U.S., Mexico, and Costa Rica and the largest depot terminal network in North America. We have industrial operations insights and specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs.
Customer Service Representative (CSR)
Overview
ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. We're currently seeking a Customer Service Representative.
The CSR's primary role is creating and fostering a strong relationship between ConGlobal and our Customers.
Responsibilities
Customer Service Representative

  • -Maintains accurate records of customers' equipment inventory and relevant activities
  • -Develops and maintain effective, professional communications with customers
  • -Maintains accurate records of all inbound and outbound equipment
  • -Inputs repair estimates for Owner of equipment
  • -Obtains requisite approvals from Leasers and/or Owners
  • -Schedules equipment surveys
  • -Adjusts repair estimates per instructions from surveyor/owner/leaser
  • -Updates TEC when equipment is repaired
  • -Prepares billing paperwork for repaired units daily
  • -Responsible for monthly storage and handling billing reports
  • -Coordinates scheduling of on-hires with yard supervisor
  • -Works with shop supervisor to prioritize equipment repair
  • -Updates TEC system with sales equipment repairs and movement
This is an exciting time at ConGlobal and we're growing our team! We offer full-time employees the following; career growth, competitive compensation, benefits, 401K & vacation.
Qualifications
  • -Must have a high school diploma or equivalent education
  • -Should be computer literate familiar with Microsoft software
  • -Energetic and customer driven
  • -Good organizational skills
  • -Effective verbal and written communications
  • -Courteous customer communication skills
  • -Must have a valid driver's license
  • -Consistently exhibits satisfactorily levels of performance
  • -Hours are Monday-Friday 8am-5pm

ConGlobal is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws.
At ConGlobal, base pay for any candidate who successfully completes the selection process is determined by several factors, including but not limited to: location, business needs, job-related skills, experience, qualifications, and internal equity. We are committed to fair and competitive compensation practices and tailor our total rewards package to each individual's background and the specific requirements of the role. This package may include a combination of base pay, incentive or bonus opportunities, and a full range of benefits such as medical, financial, and other wellness offerings-depending on the position and employment status.

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