Monitor real-time adherence and performance, making recommendations for intraday adjustments to ... in an analytical position, preferably within Workforce Management and a retail or similar ...
Monitor real-time adherence and performance, making recommendations for intraday adjustments to ... in an analytical position, preferably within Workforce Management and a retail or similar ...
Workforce Management Manager
Plano, TX · On-site
Monitor real-time staffing levels and adjust to meet SLAs, uptime requirements, and incident ... cost analysis. * Develop dashboards and reporting for executive visibility into workforce ...
Workforce Management Manager
Plano, TX · On-site
Monitor real-time staffing levels and adjust to meet SLAs, uptime requirements, and incident ... cost analysis. * Develop dashboards and reporting for executive visibility into workforce ...
... a Customer Service Workforce Specialist II who is hard-working, analytical, and can think ... of Queue Management, Real Time Analysis (RTA), Service Avoidance Analysis, and real time ...
... a Customer Service Workforce Specialist II who is hard-working, analytical, and can think ... of Queue Management, Real Time Analysis (RTA), Service Avoidance Analysis, and real time ...
CS Workforce Specialist II
Louisville, KY · On-site
... a Customer Service Workforce Specialist II who is hard-working, analytical, and can think ... of Queue Management, Real Time Analysis (RTA), Service Avoidance Analysis, and real time ...
CS Workforce Specialist II
Louisville, KY · On-site
... a Customer Service Workforce Specialist II who is hard-working, analytical, and can think ... of Queue Management, Real Time Analysis (RTA), Service Avoidance Analysis, and real time ...
Workforce Management Manager
Wichita, KS · On-site
Manages and provides ongoing support to Workforce Management Analysts, ensuring they have clear direction, accurate data, and the tools needed to execute forecasting, scheduling, and real-time ...
Workforce Management Manager
Wichita, KS · On-site
Manages and provides ongoing support to Workforce Management Analysts, ensuring they have clear direction, accurate data, and the tools needed to execute forecasting, scheduling, and real-time ...
Workforce Management Analyst
San Francisco, CA · On-site +1
As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce ...
Workforce Management Analyst
San Francisco, CA · On-site +1
As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce ...
The operation is a fast-paced workforce management environment that requires focus on key business ... state in real-time • Communicate any IT issues and direction/workarounds (turnaround times ...
The operation is a fast-paced workforce management environment that requires focus on key business ... state in real-time • Communicate any IT issues and direction/workarounds (turnaround times ...
Workforce Optimization Analyst- Skokie, IL
$24.86 - $37.29/hr
Position: The Workforce Optimization Analyst * Location: Skokie, IL * Full Time/Part Time ... Management (WFM) Tools. Leverage WFM software to automate forecasting, scheduling, and real-time ...
Workforce Optimization Analyst- Skokie, IL
$24.86 - $37.29/hr
Position: The Workforce Optimization Analyst * Location: Skokie, IL * Full Time/Part Time ... Management (WFM) Tools. Leverage WFM software to automate forecasting, scheduling, and real-time ...
Workforce Management Lead
Utica, NY · On-site
$75K - $105K/yr
... time and attendance administration, labor productivity monitoring, workforce analytics, staffing ... executive-level workforce metrics. * Lead workforce management system testing, upgrades ...
Workforce Management Lead
Utica, NY · On-site
$75K - $105K/yr
... time and attendance administration, labor productivity monitoring, workforce analytics, staffing ... executive-level workforce metrics. * Lead workforce management system testing, upgrades ...
Workforce Management (WFM) Reports To: Workforce Supervisor Position Overview The Workforce ... Real-Time Adjustments - Monitor intraday performance and collaborate with real-time analysts to ...
Workforce Management (WFM) Reports To: Workforce Supervisor Position Overview The Workforce ... Real-Time Adjustments - Monitor intraday performance and collaborate with real-time analysts to ...
Workforce Management (WFM) Reports To: Workforce Supervisor Position Overview The Workforce ... Real-Time Adjustments - Monitor intraday performance and collaborate with real-time analysts to ...
Workforce Management (WFM) Reports To: Workforce Supervisor Position Overview The Workforce ... Real-Time Adjustments - Monitor intraday performance and collaborate with real-time analysts to ...
Workforce Management (WFM) Reports To: Workforce Supervisor Position Overview The Workforce ... Real-Time Adjustments - Monitor intraday performance and collaborate with real-time analysts to ...
Workforce Management (WFM) Reports To: Workforce Supervisor Position Overview The Workforce ... Real-Time Adjustments - Monitor intraday performance and collaborate with real-time analysts to ...
... management * Experience in real-time workforce monitoring and intraday decision-making * Strong analytical and problem-solving skills with the ability to interpret operational data and trends
... management * Experience in real-time workforce monitoring and intraday decision-making * Strong analytical and problem-solving skills with the ability to interpret operational data and trends
... Workforce Management. - Analyze business requirements and design WFM solutions to align with ... Design and manage both real-time and batch integrations between ADP WFM, SAP HCM, and ...
Quick apply
... Workforce Management. - Analyze business requirements and design WFM solutions to align with ... Design and manage both real-time and batch integrations between ADP WFM, SAP HCM, and ...
Call Center Supervisor- West Sacramento, CA (Hybrid)
West Sacramento, CA · Hybrid
$51K - $74K/yr
Partner with Workforce Management and Real-Time Analysis teams to monitor call volume, Average Speed of Answer, Average Handle Time, adherence, schedule coverage, and service level performance.
Call Center Supervisor- West Sacramento, CA (Hybrid)
West Sacramento, CA · Hybrid
$51K - $74K/yr
Partner with Workforce Management and Real-Time Analysis teams to monitor call volume, Average Speed of Answer, Average Handle Time, adherence, schedule coverage, and service level performance.
Strategic Workforce & Management Analyst
Alexandria, VA · On-site
$100K - $124K/yr
Coho Consulting Group is seeking an experienced Strategic Workforce & Management Analyst to support workforce modernization, strategic planning, executive communications, and human capital ...
Strategic Workforce & Management Analyst
Alexandria, VA · On-site
$100K - $124K/yr
Coho Consulting Group is seeking an experienced Strategic Workforce & Management Analyst to support workforce modernization, strategic planning, executive communications, and human capital ...
Product Management Director - Workforce Engagement
$238K - $249K/yr
... to executive leadership. You will collaborate with a global team spanning the United States ... real-time adherence, and performance analytics * Define detailed product requirements for complex ...
Product Management Director - Workforce Engagement
$238K - $249K/yr
... to executive leadership. You will collaborate with a global team spanning the United States ... real-time adherence, and performance analytics * Define detailed product requirements for complex ...
Executive Reporting Integration : Develop, prepare, and deliver comprehensive briefings for senior ... Knowledge of military installation department of public works (DPW) real property management
Executive Reporting Integration : Develop, prepare, and deliver comprehensive briefings for senior ... Knowledge of military installation department of public works (DPW) real property management
Workforce Management Platform Ownership * Lead end-to-end ownership of the UKG WFM platform ... analytics, data hub integrations, and executive dashboards. * Deliver real-time visibility into ...
Workforce Management Platform Ownership * Lead end-to-end ownership of the UKG WFM platform ... analytics, data hub integrations, and executive dashboards. * Deliver real-time visibility into ...
IT Healthcare UKG Workforce Management (WFM) Manager
Atlanta, GA · On-site
$60.63 - $75.33/hr
Workforce Management Platform Ownership * Lead end-to-end ownership of the UKG WFM platform ... analytics, data hub integrations, and executive dashboards. * Deliver real-time visibility into ...
IT Healthcare UKG Workforce Management (WFM) Manager
Atlanta, GA · On-site
$60.63 - $75.33/hr
Workforce Management Platform Ownership * Lead end-to-end ownership of the UKG WFM platform ... analytics, data hub integrations, and executive dashboards. * Deliver real-time visibility into ...
Executive Workforce Management Real Time Analyst information
See salary details
$11K - $22.2K
0% of jobs
$22.2K - $33.5K
0% of jobs
$33.5K - $44.7K
0% of jobs
$44.7K - $55.9K
0% of jobs
$61.2K is the 25th percentile. Wages below this are outliers.
$55.9K - $67.1K
54% of jobs
$67.1K - $78.4K
0% of jobs
$78.4K - $89.6K
0% of jobs
$89.6K - $100.8K
0% of jobs
$100.8K - $112K
0% of jobs
$112K - $123.3K
0% of jobs
$128.5K is the 75th percentile. Wages above this are outliers.
$123.3K - $134.5K
46% of jobs
$11K
$97.5K
$134.5K
How much do executive workforce management real time analyst jobs pay per year?
What is the role of executive workforce management real time analyst?
What is the difference between Executive Workforce Management Real Time Analyst vs Workforce Management Analyst?
| Aspect | Executive Workforce Management Real Time Analyst | Workforce Management Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are common | Similar educational background; often holds certifications in workforce management or analytics |
| Work Environment | Focuses on real-time staffing, scheduling adjustments, and operational efficiency in call centers or customer service centers | Analyzes workforce data, forecasts staffing needs, and develops strategies for staffing optimization |
| Employer & Industry Usage | Used in call centers, customer service, and contact centers to ensure optimal staffing levels in real-time | Applied across various industries including retail, healthcare, and finance for workforce planning and analysis |
The Executive Workforce Management Real Time Analyst primarily manages staffing adjustments in real-time to meet operational demands, while the Workforce Management Analyst focuses on analyzing data and forecasting to plan staffing needs. Both roles require similar skills and certifications but differ in their focus on immediate operational response versus strategic planning.
What cities are hiring for Executive Workforce Management Real Time Analyst jobs?
Cities with the most Executive Workforce Management Real Time Analyst job openings:
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The most popular types of Workforce Management Real Time Analyst jobs are:
What states have the most Executive Workforce Management Real Time Analyst jobs?
States with the most job openings for Executive Workforce Management Real Time Analyst jobs include:
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The top searched job categories for Executive Workforce Management Real Time Analyst jobs are:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 29 days ago
Richemont rating
7.9
Based on 14 frontline employees who took The Breakroom Quiz
Job description
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
HOW YOU WILL MAKE AN IMPACT
Job Mission
Reporting to the Director of Workforce Management & Process Improvement, the Sr. Analyst, Workforce Management plays a critical role in optimizing staffing schedules and operational efficiency across our retail boutiques. This position is responsible for leveraging workforce management systems to analyze data, forecast demand, while providing actionable insights to ensure optimal coverage, enhance productivity, and support strategic decision-making. The analyst will also serve as a key system expert, providing support, documenting issues, and collaborating with vendors on system improvements.
Key Responsibilities
- Provide comprehensive system support for Workforce Management (WFM) configurations, including troubleshooting and root cause analysis for system concerns.
- Document and report WFM system concerns, ensuring clear communication and tracking of issues.
- Collaborate closely with WFM system vendors on system enhancements, upgrades, and configuration change requirements.
- Support Boutiques and other operational units with any WFM system-related concerns, offering guidance and solutions.
- Analyze forecast results against actual performance data, identifying variances and trends.
- Provide insightful analysis and recommendations on forecasts to maximize coverage during peak periods, special events, and promotional activities, ensuring optimal scheduling of existing resources.
- Monitor real-time adherence and performance, making recommendations for intraday adjustments to current schedules as needed.
- Conduct in-depth analysis of staffing levels and patterns, proposing changes in headcounts to align with business needs and efficiency goals.
- Develop and generate various reports on WFM performance, staffing, and key metrics.
- Proactively develop and present reports and analyses that not only convey data but also offer innovative interpretations and creative solutions, encouraging a forward-thinking approach to workforce optimization.
- Lead and present findings in meetings with Senior and Regional leadership, providing data-driven recommendations.
- Work in partnership with Process Engineer to modify operational standards and analyze the impact of these changes on business performance and staffing requirements.
- Contribute to the development and refinement of WFM processes and best practices.
Qualifications
- 4-7 years of experience in an analytical position, preferably within Workforce Management and a retail or similar operational environment.
- Proven experience utilizing WFM systems (Verint, Blue Yonder, Legion, or others) to deliver optimal scheduling, staffing, and employee experience.
- Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
- Detail-oriented with a high level of accuracy in data analysis and reporting.
- Excellent communication (both written and verbal) and presentation skills, capable of conveying complex information clearly to diverse audiences, including senior leadership.
- Strong organizational skills to manage priorities and projects in a matrix-based organization with multiple stakeholders.
- Proficiency in data analysis tools (e.g., Excel, SQL, Power BI, Looker).
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Customer-focused approach with a commitment to supporting operational teams.
We Offer
We care about our associates' health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
Expected salary range: $90,000-$105,000 plus incentives.
Salary will be negotiated based on relevant skills and experience.
#Richemont #WeCraftTheFuture
What Richemont employees say
Pay
Benefits
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About Richemont
Sourced by ZipRecruiter
Industry
Jewelry, luggage, and leather goods stores
Company size
10,000+ Employees
Headquarters location
New York, NY, US