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Executive Workforce Management Real Time Analyst Jobs in Tennessee

IntellaTriage

NX Workforce Management Associate

Brentwood, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Analyze workforce trends, attendance, productivity, and service-level metrics. * Support real-time ... Maintain workforce management systems and ensure data accuracy. * Support continuous improvement ...

IntellaTriage

NX Workforce Management Associate

Brentwood, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Analyze workforce trends, attendance, productivity, and service-level metrics. Support real-time ... Maintain workforce management systems and ensure data accuracy. Support continuous improvement ...

IntellaTriage

NX Workforce Management Associate

Brentwood, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position supports workforce planning, staffing optimization, schedule management, real-time ... Analyze workforce trends, attendance, productivity, and service-level metrics. • Support real ...

Simmons Bank

Workforce Planning Manager

Nashville, TN · On-site

... time, to deliver both service and sales outcomes. This role owns the Verint platform and drives ... Systems Analysis, * Communication, Decision Making, Problem Solving, Project Management Equal ...

DXC Technology

WFM Analyst

Nashville, TN · On-site

Maintain workforce management systems and forecasting models. * Monitor forecast performance ... Analyze operational data and provide actionable insights to improve service levels, productivity ...

VIRTUAL CLARITY LIMITED

WFM Analyst

Nashville, TN · On-site

Maintain workforce management systems and forecasting models. * Monitor forecast performance ... Analyze operational data and provide actionable insights to improve service levels, productivity ...

DXC Technology

WFM Analyst

Nashville, TN · On-site

Maintain workforce management systems and forecasting models. * Monitor forecast performance ... Analyze operational data and provide actionable insights to improve service levels, productivity ...

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Executive Workforce Management Real Time Analyst information

What is the role of executive workforce management real time analyst?

An executive workforce management real-time analyst monitors and adjusts staffing levels to ensure optimal operational performance. They analyze real-time data, such as call volume and agent availability, using workforce management tools to make immediate staffing decisions and improve service levels.

What is the difference between Executive Workforce Management Real Time Analyst vs Workforce Management Analyst?

AspectExecutive Workforce Management Real Time AnalystWorkforce Management Analyst
CredentialsTypically requires a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar educational background; often holds certifications in workforce management or analytics
Work EnvironmentFocuses on real-time staffing, scheduling adjustments, and operational efficiency in call centers or customer service centersAnalyzes workforce data, forecasts staffing needs, and develops strategies for staffing optimization
Employer & Industry UsageUsed in call centers, customer service, and contact centers to ensure optimal staffing levels in real-timeApplied across various industries including retail, healthcare, and finance for workforce planning and analysis

The Executive Workforce Management Real Time Analyst primarily manages staffing adjustments in real-time to meet operational demands, while the Workforce Management Analyst focuses on analyzing data and forecasting to plan staffing needs. Both roles require similar skills and certifications but differ in their focus on immediate operational response versus strategic planning.

What are popular job titles related to Executive Workforce Management Real Time Analyst jobs in Tennessee? For Executive Workforce Management Real Time Analyst jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Executive Workforce Management Real Time Analyst jobs in Tennessee look for? The top searched job categories for Executive Workforce Management Real Time Analyst jobs in Tennessee are:
What cities in Tennessee are hiring for Executive Workforce Management Real Time Analyst jobs? Cities in Tennessee with the most Executive Workforce Management Real Time Analyst job openings:
Executive Workforce Management Real Time Analyst jobs near you
Infographic showing various Executive Workforce Management Real Time Analyst job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

NX Workforce Management Associate

IntellaTriage

Brentwood, TN • On-site

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Why Join IntellaTriage?

• Join a mission-driven organization dedicated to delivering exceptional healthcare support

services.

• Build a strong foundation in healthcare compliance and operations.

• Gain experience with regulatory compliance, audit support, and operational excellence.

• Work alongside experienced leaders committed to professional development.

• Explore opportunities for career growth within Compliance, Quality, and Operations.

Position Summary

The NX Workforce Management Associate plays a critical role in supporting the Nursing

Experience (NX) ecosystem by helping ensure that the right nursing resources are available at

the right time to deliver exceptional patient and client experiences. This position supports

workforce planning, staffing optimization, schedule management, real-time operational

monitoring, and workforce reporting across IntellaTriage operations. By partnering closely with

Workforce Management, Clinical Operations, and operational leaders, the associate helps

maintain appropriate staffing coverage, optimize service levels, and support the continuity of

safe, high-quality nurse triage services. This role directly contributes to operational excellence,

clinician engagement, and the scalability of the NX model as IntellaTriage continues to grow.

Core Responsibilities

• Assist with workforce forecasting and staffing plans.

• Monitor daily staffing levels and schedule adherence.

• Create, maintain, and publish employee schedules.

• Analyze workforce trends, attendance, productivity, and service-level metrics.

• Support real-time operational monitoring and staffing adjustments.

• Generate workforce reports and dashboards for leadership.

• Coordinate with Operations, Clinical Leadership, HR, and Finance teams.

• Identify staffing gaps and recommend schedule adjustments.

• Maintain workforce management systems and ensure data accuracy.

• Support continuous improvement initiatives across workforce operations.

Requirements

Minimum Qualifications

• 0–2 years of experience in workforce management, scheduling, healthcare operations, or a

related field.

• Strong analytical, organizational, and problem-solving skills.

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Intermediate Microsoft Excel skills; workforce management software experience preferred.

Education Requirements

• High school diploma or GED required.

• Associate's degree in Business Administration, Healthcare Administration, Operations

Management, Human Resources, or a related field preferred.

• Equivalent education and relevant experience may be considered.

Preferred Attributes

• Highly organized and detail-oriented.

• Customer-service mindset with strong accountability.

• Adaptable to changing operational priorities.

• Interest in healthcare operations and workforce optimization.

• Passion for supporting nursing teams and operational excellence.

Benefits

FT position with a base pay of 23.50 per hour. All part-time and full-time employees accumulate PTO, based on the number of hours worked (per year). All part-time and full-time employees are eligible to participate in our 401(k) plan. Full-time employees may also participate in medical, dental, vision, and/or supplemental insurances.