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Executive Customer Service Representative Jobs (NOW HIRING)

CAE, Inc.

Customer Service Representative

Las Vegas, NV · On-site

$14.75 - $20/hr

The CSR collaborates with multiple internal teams, including Sales, Instructor Pilots, Fleet ... Provide support to executive-level clients and stakeholders attending training programs. * Perform ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Executive Customer Service Representative information

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How much do executive customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for executive customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Executive Customer Service Representative vs Customer Service Supervisor?

AspectExecutive Customer Service RepresentativeCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in customer service; leadership skills
Work EnvironmentCall centers, corporate offices, retail settingsSupervisory roles within customer service teams, often in call centers or retail
Employer & Industry UsageCustomer-focused companies across industriesCompanies with team management structures in customer service
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing leadership and management duties in customer service

The Executive Customer Service Representative focuses on handling complex customer inquiries and providing high-level support, often working independently. In contrast, a Customer Service Supervisor manages a team, oversees daily operations, and ensures customer satisfaction. Both roles require strong communication skills, but the supervisor position involves leadership and team management responsibilities.

Is customer service a stressful job?

Customer service roles, including those of an Executive Customer Service Representative, can be stressful due to high call volumes, difficult customers, and the need for strong communication skills. Managing customer expectations and resolving issues efficiently are key aspects that can contribute to stress levels in this job. However, stress varies depending on the work environment and individual resilience.

What cities are hiring for Executive Customer Service Representative jobs?

Cities with the most Executive Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Executive Customer Service Representative jobs?

States with the most job openings for Executive Customer Service Representative jobs include:

What are popular job titles related to Executive Customer Service Representative jobs?

For Executive Customer Service Representative jobs, the most frequently searched job titles are:

Executive Customer Service Representative jobs near you

Customer Service Representative

Las Vegas, NV • On-site

CAE, Inc.
Aviation • 10K+ employees
Learn more about CAE, Inc.external

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Serve as the primary contact for customer inquiries in person, by phone, and through email.

  • Coordinate and collect required client documentation before arrival and assist clients with questions related to training schedules, courseware, and services.

  • Support clients during training events, address service-related requests, and ensure classrooms are properly prepared and stocked.

CAE rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Description
The Customer Services Representative (CSR) serves as the primary point of contact for clients attending training programs at the Training Center. This client-facing role is responsible for delivering a high-quality customer experience through professional communication, coordination, and administrative support before, during, and after training events.
The CSR collaborates with multiple internal teams, including Sales, Instructor Pilots, Fleet Planning, and Training Center Operations, to ensure client needs are addressed efficiently and training events are executed successfully.
Key responsibilities include:
  • Serve as the primary contact for customer inquiries in person, by phone, and through email.
  • Contact clients prior to training to provide introductions, instructions, and logistical information.
  • Coordinate and collect required client documentation before arrival.
  • Assist clients with questions related to training schedules, courseware, required materials, and training center services.
  • Greet clients at check-in and provide badges, schedules, and other onboarding materials.
  • Provide support throughout client training events and address service-related requests.
  • Coordinate meetings and maintain schedules using Microsoft Outlook and other collaboration tools.
  • Facilitate communication between clients and internal departments to ensure timely issue resolution.
  • Assist with troubleshooting and provide training materials as needed.
  • Ensure classrooms are properly prepared, organized, and stocked with required materials.
  • Deliver hospitality items and support client accommodations when required.
  • Provide support to executive-level clients and stakeholders attending training programs.
  • Perform NATA-approved fingerprinting activities and obtain required TSA authorizations.
  • Obtain and maintain Notary Public certification and perform associated duties in accordance with applicable regulations.
  • Maintain confidentiality when handling sensitive client information and documentation.
  • Support both front-of-house and back-of-house operational activities within the Training Center.
  • Adhere to professional standards of conduct and appearance while representing the organization.

The Training Center operates 24 hours per day, 7 days per week. Work schedules may vary based on business requirements.
Minimum Qualifications
  • High school diploma or equivalent.
  • Minimum of 2 years of professional work experience
  • Experience interacting directly with customers and resolving inquiries through multiple communication channels.
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Strong verbal and written communication skills.
  • Demonstrated attention to detail and organizational skills.
  • Ability to manage multiple priorities and adapt to changing business needs.
  • Ability to handle sensitive information with discretion and confidentiality.
  • Ability to establish and maintain effective working relationships with internal and external stakeholders.
  • Ability to support clients using Apple devices and iOS applications.
  • Flexibility to work varying schedules based on operational requirements.
  • Ability to sit for extended periods of time.
  • Ability to lift up to 50 pounds.
  • Ability to perform occasional stooping or squatting.
  • Ability to spend extended periods using a telephone and computer.

Preferred Qualifications
  • Associate degree or equivalent post-secondary education.
  • Experience in aviation, corporate training, executive support, administrative assistance, hospitality, hotel operations, concierge services, or travel services.
  • Experience providing support to executive-level clients or stakeholders.
  • Knowledge of Apple products and iOS-based applications.
  • Experience working in a fast-paced, service-oriented environment.
  • Bilingual or multilingual capabilities.
  • Experience coordinating schedules, events, or client programs.
  • Familiarity with cross-functional collaboration across operational teams.

Benefits
We've designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:
  • Day One Medical, Vision, and Dental coverage
  • 401(k) with competitive company match
  • Flexible schedules
  • Flexible vacation policy
  • Eleven paid holidays
  • Large, stable international employer
  • International career opportunities
  • Cross-functional training opportunities
  • Paid comprehensive training
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Tuition reimbursement

CAE is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail HRBusinessAviation@cae.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
E-Verify
As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
About CAE
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Position Type
Regular
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
Data Privacy
Privacy Statement | CAE
As part of our process, we may use AI-supported tools to help review applications, with human decision-making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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