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Executive Customer Service Representative Jobs (NOW HIRING)

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX

$15.75 - $21.50/hr

... account executive, sales account manager, marketing account manager, marketing account ... customer service representative, customer service and sales, customer service associate, chicago ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX · On-site

$15.75 - $21.50/hr

... account executive, sales account manager, marketing account manager, marketing account ... customer service representative, customer service and sales, customer service associate, chicago ...

Avalon Suites

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Description Customer Service Rep Position in Houston, TX Looking for a high-energy, detail-oriented ... our growing Executive Suite. Ideal candidates must have excellent attention to detail and the ...

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How much do executive customer service representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for executive customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Executive Customer Service Representative vs Customer Service Supervisor?

AspectExecutive Customer Service RepresentativeCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in customer service; leadership skills
Work EnvironmentCall centers, corporate offices, retail settingsSupervisory roles within customer service teams, often in call centers or retail
Employer & Industry UsageCustomer-focused companies across industriesCompanies with team management structures in customer service
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing leadership and management duties in customer service

The Executive Customer Service Representative focuses on handling complex customer inquiries and providing high-level support, often working independently. In contrast, a Customer Service Supervisor manages a team, oversees daily operations, and ensures customer satisfaction. Both roles require strong communication skills, but the supervisor position involves leadership and team management responsibilities.

What cities are hiring for Executive Customer Service Representative jobs? Cities with the most Executive Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Executive Customer Service Representative jobs? States with the most job openings for Executive Customer Service Representative jobs include:
Executive Customer Service Representative jobs near you

Account Executive / Customer Service Representative

KORE1 Technologies

San Diego, CA • On-site, Remote

$18 - $26/hr

Full-time, Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description


KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a contract to hire Customer Service Representative III in the San Diego area.

About the Role:
The Customer Service Representative III is a contract-to-hire role responsible for delivering high-quality customer support across phone, email, and chat channels. This position serves as a frontline resource for customers seeking assistance with product support, account management, and member portal navigation.
The CSR plays a critical role in driving customer satisfaction, retention, and long-term loyalty through efficient issue resolution, product education, and service recovery.

This role is designed as a temp-to-hire opportunity, with the intent to convert to a full-time position
based on performance, attendance, and business needs.

What You'll Be Responsible For:
Customer Support & Issue Resolution
● Handle inbound and outbound customer interactions via phone, email, and chat with a focus on resolution and retention.
● Accurately assess customer needs, investigate issues, and provide clear, professional solutions.
● De-escalate dissatisfied customers using approved service recovery strategies.
● Provide light technical support, including assistance with browser navigation, software downloads, and basic usability issues.

Retention & Customer Value
● Apply needs-based retention and upsell techniques to identify service expansion opportunities where appropriate.
● Educate customers on product features, benefits, and account options to improve confidence and continued usage.
● Track and report key cancellation drivers and recurring customer pain points to support retention initiatives.
Operations & Documentation
● Complete account updates, refunds, account closures, and opt-outs in accordance with established policies and service-level standards.
● Maintain accurate customer records within internal CRM systems.
● Coordinate investigative efforts related to customer claims, review documentation, and escalate for approval when required.
● Analyze account claims and determine appropriate resolutions within assigned authority levels.
How Success Is Measured
● Quality and accuracy of customer interactions
● Retention and save rates
● Adherence to call flow and service standards
● Timeliness and accuracy of documentation
● Attendance, punctuality, and schedule adherence

Qualifications Required
● High school diploma or equivalent (some college preferred)
● 1-3 years of experience in customer service, hospitality, or a related customer-facing role
● Strong verbal and written communication skills
● Solid computer proficiency and ability to work across multiple systems simultaneously
● Demonstrated ability to balance customer satisfaction with policy and program integrity
● Consistent attendance and punctuality

Preferred Experience:
● Experience working with CRM systems.
● Familiarity with Google Workspace tools.
● Experience in retention-focused or subscription-based environments.
Skills & Attributes
● Strong problem-solving and critical-thinking abilities.
● Ability to remain calm and professional in high-volume or escalated situations.
● Detail-oriented with a high degree of accuracy.
● Self-motivated, dependable, and able to work both independently and collaboratively.
● Comfortable working in a fast-paced, metric-driven environment.

Compensation:
● $18 - $26/hour
● Benefits (Upon Conversion to Full-Time)
● 100% company-paid Medical, Dental, and Vision insurance
● Generous bonus program
● Unlimited vacation policy
● Paid Sick Leave and Paid Holidays
● 401(k) plan with company match
● Student Loan Repayment Program and 529 Education Savings Plan
● Paid Parental Leave and Dependent Care support
● Training and Education Reimbursement
● Paid Parking
● Pet Insurance and Employee Referral Rewards

This role follows a hybrid schedule for San Diego-based employees, with a mix of in-office and remote
workdays. Onsite employees enjoy complimentary lunches, snacks, beverages, and access to a dogfriendly
office environment.


ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.

Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.