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Events Operations Manager Jobs in Rochester, NY (NOW HIRING)

Ruff Day Resort

Dog Resort Manager

Webster, NY · On-site

$18 - $25/hr

Sales & Operations: Manage store marketing, budgets, and daily financial reporting (including ... Event Coordination: Organize special resort functions and community events to drive engagement.

Ruff Day Resort

Dog Resort Manager

Webster, NY · On-site

$18 - $25/hr

Sales & Operations: Manage store marketing, budgets, and daily financial reporting (including ... Event Coordination: Organize special resort functions and community events to drive engagement.

MSM, Inc.

Director of Operations

Webster, NY · On-site

$100K - $150K/yr

... shows, events, environments, and customer engagements. We deliver with genuine passion and a ... Manage external production partners, ensuring adequate vendor resources are available to produce ...

CRH

New Hire Administrator

Rochester, NY

$20 - $22/hr

Provide support, as needed, to the Recruiting Operations Manager for corporate projects, initiatives, and event support * Participate in staffing project teams and provide project management support ...

CRH

New Hire Administrator

Rochester, NY

$20 - $22/hr

Provide support, as needed, to the Recruiting Operations Manager for corporate projects, initiatives, and event support * Participate in staffing project teams and provide project management support ...

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All JobsEvents Operations Manager JobsEvents Operations Manager Jobs in Rochester, NY

Events Operations Manager information

See Rochester, NY salary details

$20.7K

$59.3K

$90.3K

How much do events operations manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for events operations manager in Rochester, NY is $59,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $69,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Events Operations Manager, and why are they important?

To thrive as an Events Operations Manager, you need strong organizational skills, attention to detail, and experience in event planning or hospitality management, often supported by a relevant degree or certification. Familiarity with event management software (such as Cvent or Eventbrite), budgeting tools, and logistics systems is typically required. Exceptional problem-solving abilities, leadership, and effective communication set top professionals apart in this role. These competencies are crucial for ensuring seamless event execution, client satisfaction, and the ability to handle unexpected challenges efficiently.

What are some common challenges faced by Events Operations Managers during large-scale events, and how can they be addressed?

Events Operations Managers often encounter challenges such as last-minute changes, logistical coordination, and ensuring smooth communication among vendors, staff, and clients. To address these, it's important to develop detailed contingency plans, maintain clear lines of communication, and conduct thorough walkthroughs before the event. Building strong relationships with reliable vendors and having a responsive team also helps in quickly resolving unexpected issues. Being adaptable and proactive is key to ensuring successful event execution.

What does an Events Operations Manager do?

An Events Operations Manager is responsible for planning, coordinating, and overseeing the logistics of events such as conferences, meetings, exhibitions, and corporate gatherings. They manage event budgets, coordinate with vendors and suppliers, supervise event staff, and ensure that all aspects of the event run smoothly. Their role involves problem-solving on-site, handling unexpected issues, and ensuring client satisfaction. Overall, they play a key role in making sure events are executed efficiently and effectively.

What is the difference between Events Operations Manager vs Event Coordinator?

AspectEvents Operations ManagerEvent Coordinator
ResponsibilitiesOversees event logistics, manages teams, ensures smooth executionAssists with planning, coordinates vendors, manages on-site activities
Required SkillsLeadership, project management, vendor negotiationCommunication, organization, multitasking
Work EnvironmentManagement level, often in corporate or large event settingsSupport role, often in various event types
CertificationsEvent management certifications preferredRelevant certifications optional

The main difference is that the Events Operations Manager holds a leadership role, overseeing the entire event process, while the Event Coordinator supports planning and execution. The manager focuses on logistics and team management, whereas the coordinator handles day-to-day tasks. Both roles require strong organizational skills, but the manager typically has more experience and responsibility.

What are popular job titles related to Events Operations Manager jobs in Rochester, NY? For Events Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Events Operations Manager jobs in Rochester, NY look for? The top searched job categories for Events Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Events Operations Manager jobs? Cities near Rochester, NY with the most Events Operations Manager job openings:
Events Operations Manager jobs near you
Infographic showing various Events Operations Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,258 per year, or $28.5 per hour.

Conference Service Manager

DoubleTree by Hilton Rochester

Rochester, NY • On-site

$60K - $70K/yr

Full-time

Posted 6 days ago

Job description

Position Summary

The Conference Services Manager is responsible for planning, coordinating, and overseeing all group meetings, conferences, weddings, and special events to ensure exceptional guest experiences and flawless event execution. This role serves as the primary liaison between clients and hotel departments, ensuring all event details are communicated accurately and executed to the highest standards.

The Conference Services Manager partners closely with Sales, Food & Beverage, Culinary, Front Office, Housekeeping, and Engineering to deliver seamless events while maintaining hotel service standards, operational efficiency, and profitability.

Essential Duties & Responsibilities Event Planning & Coordination
  • Serve as the primary contact for clients from contract turnover through event completion.
  • Conduct pre-event planning meetings, site tours, and client consultations.
  • Prepare, review, and distribute accurate Banquet Event Orders (BEOs) and event resumes.
  • Confirm meeting room setups, audiovisual needs, catering requirements, timelines, and special requests.
  • Ensure all event details are communicated clearly to operational departments.
  • Manage last-minute changes and provide timely solutions.
Event Execution & Operations
  • Oversee the execution of all meetings, conferences, weddings, and special events.
  • Conduct pre-shift and pre-convention meetings with operational teams.
  • Monitor event flow to ensure service excellence and adherence to timelines.
  • Maintain visible presence during events to proactively address client and guest needs.
  • Coordinate room turns and transitions to ensure smooth operational flow.
Guest & Client Experience
  • Build strong relationships with clients to foster trust and confidence.
  • Deliver exceptional service and personalized attention throughout the event life cycle.
  • Anticipate client needs and proactively address concerns.
  • Resolve guest or client issues promptly and professionally.
  • Ensure service delivery aligns with hotel and brand standards.
Team Collaboration & Leadership
  • Partner closely with:
    • Sales and Catering
    • Food & Beverage
    • Culinary/Executive Chef
    • Front Office
    • Housekeeping
    • Engineering
  • Provide operational direction to banquet and event teams during functions.
  • Foster a collaborative, solution-oriented environment across departments.
  • Support training and coaching to ensure service consistency.
Financial & Administrative Management
  • Ensure accurate billing for event-related charges and post-event reconciliation.
  • Monitor event profitability and identify upselling opportunities.
  • Support achievement of banquet revenue and departmental financial goals.
  • Assist in forecasting labor and operational needs based on business demand.
  • Help control costs while maintaining service quality.
Compliance & Quality Standards
  • Ensure compliance with health, sanitation, and safety standards.
  • Maintain high standards of cleanliness and organization in meeting and event spaces.
  • Ensure proper food handling and responsible alcohol service.
  • Support adherence to brand, property, and regulatory requirements.
Qualifications
  • High school diploma or GED required; hospitality degree preferred
  • 2–5 years of hotel conference services, catering, banquet, or event management experience
  • Previous hotel or resort experience preferred
  • Strong understanding of group and event operations
  • Experience managing BEOs, resumes, and group billing
  • Proficiency with hotel and event systems such as Oracle Hospitality / MICROS, M3, or Hilton systems preferred
  • Excellent communication, organizational, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
Physical Requirements
  • Ability to stand and walk for extended periods
  • Ability to lift up to 25–50 lbs as needed
  • Ability to inspect meeting spaces and event setups
  • Must be available to work evenings, weekends, and holidays as business demands
Core Competencies
  • Client relationship management
  • Event planning and execution
  • Leadership
  • Attention to detail
  • Service excellence
  • Communication
  • Problem-solving
  • Adaptability under pressure
  • Cross-functional collaboration

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays between $60,000 and $70,000 annually, dependent on experience. 

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