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Eservices Jobs (NOW HIRING)

CITIZENS STATE BANK

eServices Specialist

Somerville, TX

$18.21 - $27.31/hr

Position Summary: Primary contact for processing escalated claims for disputed or unauthorized debit card or ATM transactions. Analyzes claims and ensures compliance with Regulation E, and Visa ...

OHIO VALLEY BANK

CALL CENTER REPRESENTATIVE I

Gallipolis, OH

$14.25 - $18.50/hr

Customer support includes Deposits, Loans, Credit Cards, Debit Cards, and eServices. Cross-sell products and services for both business and consumer. Customer Service experience (banking) preferred ...

ClifyX

QA tester

Milwaukee, WI · On-site

... eServices supported applications Perform QA testing functions for release windows as required: Break Fix & Issue releases Scheduled support releases New Code deployment Perform QA Test duties as ...

PTP

Genesys Engineer - REMOTE

CA · On-site +1

Genesys eServices * Genesys Workforce Management * Genesys Agent Desktops (GAD and iWS) * Genesys Info Mart and Interactive Insights * J2EE (Java, Servlets, JSP, EJB, JSF) * .NET (C#, ASP.NET, ADO.

Action Squared

PCR Specialist

Miami, FL · On-site

$18.50 - $25.25/hr

Working knowledge of the Review Choice Demonstration (RCD) program and PCR submission workflow through Palmetto GBA's iDex/eServices provider portal preferred * Hands-on experience with at least one ...

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How much do eservices jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for eservices in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Eservices Specialist, and why are they important?

To thrive as an Eservices Specialist, you need strong analytical abilities, problem-solving skills, and a background in information technology or computer science. Familiarity with customer relationship management (CRM) platforms, web-based service tools, and relevant certifications such as ITIL or CompTIA are typically required. Excellent communication, attention to detail, and the ability to multitask efficiently help individuals excel in supporting digital service platforms and clients. Mastering these skills ensures smooth digital operations, enhances customer satisfaction, and supports organizational efficiency in delivering online services.

What are some common challenges faced by professionals working in eServices roles, and how can they be addressed?

Professionals in eServices roles often encounter challenges such as adapting to rapidly changing technology, managing high volumes of customer inquiries, and ensuring data security and privacy. Staying updated with the latest digital tools and best practices is essential, as is developing strong communication and problem-solving skills. Building close collaboration with IT, customer support, and compliance teams helps address these issues effectively and ensures a seamless customer experience.

What are eServices?

eServices refer to electronic services that are delivered through digital platforms, often via the internet. These services can include online banking, government services, customer support, and business transactions, allowing users to access and complete tasks remotely. Eservices offer convenience, efficiency, and accessibility, reducing the need for in-person visits. Many organizations use eServices to streamline operations and improve customer experience.

What is the difference between Eservices vs Customer Service Representative?

AspectEservicesCustomer Service Representative
Required credentialsTypically high school diploma or equivalent; some roles may require certifications in customer support or technical skillsHigh school diploma or equivalent; often requires customer service training
Work environmentOffice or remote; primarily computer-based tasksOffice, call centers, or remote; involves direct interaction with customers
Employer and industry usageGovernment agencies, financial institutions, utility companiesRetail, telecommunications, healthcare, and various service industries
Common search and comparison intentUnderstanding online or digital service rolesCustomer interaction and support roles

While both Eservices and Customer Service Representatives involve assisting clients, Eservices typically focus on digital, online support within government or financial sectors, whereas Customer Service Representatives often handle direct customer interactions in retail or service industries. The roles overlap in communication skills but differ in work environment and specific responsibilities.

More about Eservices jobs
What are the most commonly searched types of Eservices jobs? The most popular types of Eservices jobs are:
What states have the most Eservices jobs? States with the most job openings for Eservices jobs include:
What job categories do people searching Eservices jobs look for? The top searched job categories for Eservices jobs are:
Eservices jobs near you

eServices Officer

COAST360 FEDERAL CREDIT UNION

Maite, GU

Full-time

Posted 27 days ago

Job description

Position Summary

We are seeking a detail-oriented and dependable team member to join our team. Under the guidance of the eServices Supervisor, this role is responsible for processing and monitoring a wide range of electronic banking transactions.

The ideal candidate will play a critical role in ensuring the accuracy, security, and efficiency of electronic services while supporting members and internal teams members with professionalism and expertise.

Key Responsibilities

  • Process and monitor electronic banking transactions timely and accurately, with the following:
    • Payroll deductions and direct deposits
    • Electronic Fund Transfers (EFT)
    • Automated Clearing House (ACH) transactions
    • Wire transfers
    • ACH Originations
    • Online Banking Business ACH and Retail ACH
  • Process returns related to disputes and stop payments
  • Review and process return check deposits
  • Process 3rd party payroll postings
  • Perform ATM replenishment and monitoring.
  • Process Automatic Transfer Authorizations (ATA).
  • Handle check scanning and share draft processing
  • Review and process Remote Deposit Capture (RDC) transactions.
  • Provide debit card support services.
  • Monitor accounts and transactions for potential fraud.
  • Verify accuracy of transactions and operational processes.
  • Ensure compliance with applicable laws, regulations, and internal procedures.
  • Collaborate effectively with team members to ensure excellent service delivery in professional manner.
  • Work collaboratively with team members while independently verifying work practices and procedures
  • Maintain strong knowledge of electronic banking regulations and compliance requirements
  • High school diploma or GED required
  • 2+ year in member/customer service with a full service financial institution; or any equivalent combination of formal training and/or experience which provides the necessary knowledge, skills, and abilities.
  • Ability to multiple tasks in a fast-paced environment with a team-oriented environment
  • Strong communication and interpersonal skills

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