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Error Resolution Specialist Jobs (NOW HIRING)

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Clinical Systems Specialist

Blue Bell, PA · Remote

Clinical Systems Specialist - United States (Remote) ICON is a global healthcare intelligence and ... and error resolution liaising with internal and external stakeholders * May collaborate with ...

RES

IFS Finance Systems Principal

Denver, CO · Hybrid

... specialist responsible for the technical and functional integrity of IFS Finance across the region ... Documents error resolution procedures so recurring issues can be handled by the team without ...

RES

IFS Finance Systems Principal

Denver, CO · On-site

... specialist responsible for the technical and functional integrity of IFS Finance across the region ... Documents error resolution procedures so recurring issues can be handled by the team without ...

Dawson

Resident Support Specialist

Columbus, OH

$21.75/hr

Manage and resolve specialized compliance and data-related issues, including administration of the Credit Reporting Error Resolution process (e.g., E-Oscar) * Serve as the primary support specialist ...

RES

IFS Finance Systems Principal

Denver, CO · Hybrid

... specialist responsible for the technical and functional integrity of IFS Finance across the region ... Documents error resolution procedures so recurring issues can be handled by the team without ...

DFCU Financial

Credit Card Specialist

Dearborn, MI · On-site

We are seeking a full time Credit Card Specialist to join our team.Under general supervision, the ... Provide direction and error resolution in compliance with federal regulations, affiliated card ...

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Error Resolution Specialist information

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$13

$28

$55

How much do error resolution specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for error resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What does an Error Resolution Specialist do?

An Error Resolution Specialist is responsible for identifying, investigating, and resolving errors or discrepancies in data, transactions, or processes within an organization. They analyze reports, communicate with relevant departments or customers, and ensure that errors are corrected promptly and accurately. Their goal is to maintain data integrity, improve workflow efficiency, and provide excellent customer service by resolving issues quickly. This role is essential in industries like banking, healthcare, and finance where accuracy is critical.

What are some of the most common challenges faced by an Error Resolution Specialist, and how can they overcome them?

Error Resolution Specialists frequently encounter challenges such as identifying the root cause of complex discrepancies, managing high volumes of cases, and communicating effectively with cross-functional teams to resolve issues promptly. To overcome these challenges, specialists often rely on strong analytical and problem-solving skills, attention to detail, and the ability to prioritize tasks efficiently. Building strong relationships with colleagues in related departments, such as customer service or IT, can also streamline the resolution process and contribute to more effective outcomes.

What are the key skills and qualifications needed to thrive as an Error Resolution Specialist, and why are they important?

To thrive as an Error Resolution Specialist, you need strong analytical skills, attention to detail, and a background in finance or customer service, often supported by a relevant associate degree or experience in transaction processing. Familiarity with banking software, case management systems, and regulatory compliance tools is typically required. Exceptional problem-solving abilities, clear communication, and patience are vital soft skills for managing complex issues and delivering client satisfaction. These skills ensure timely and accurate resolution of errors, regulatory adherence, and maintain customer trust in financial operations.

What is the difference between Error Resolution Specialist vs Customer Service Representative?

AspectError Resolution SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in customer service or technical supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, technical support teams, financial institutionsRetail, call centers, service industries
Employer & Industry UsageFinancial, healthcare, tech sectorsRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on resolving errors, discrepancies, and technical issuesFocuses on assisting customers with inquiries and service needs

The Error Resolution Specialist primarily handles resolving errors and discrepancies in transactions or accounts, often requiring technical knowledge. In contrast, Customer Service Representatives focus on assisting customers with general inquiries, product information, and service issues. While both roles involve communication skills and customer interaction, Error Resolution Specialists typically require more specialized knowledge related to error correction processes.

More about Error Resolution Specialist jobs

What states have the most Error Resolution Specialist jobs?

States with the most job openings for Error Resolution Specialist jobs include:

What job categories do people searching Error Resolution Specialist jobs look for?

The top searched job categories for Error Resolution Specialist jobs are:

Error Resolution Specialist jobs near you
Infographic showing various Error Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Sr. Clinic Office Specialist, FT, Days

Prisma Health

Greenville, SC • On-site

$14.75 - $18.75/hr

Full-time

Posted 28 days ago

Prisma Health rating

7.1

Company rating: 7.1 out of 10

Based on 351 frontline employees who took The Breakroom Quiz

378th of 898 rated healthcare providers

Job description

Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for patient registration, precertification, charge capture and coding diagnoses given by physicians. Receives and interviews patients to collects and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Responsible for posting all payments and balancing with the computer reports at day end. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Works queues, when appropriate gathers charge information, codes, enters into EHR, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers.
Essential Functions
  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
  • Interviews patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information. Enters accurate information into computer database, accesses appropriate systems to ensure the most recent insurance card is on file, and scans documents according to departmental guidelines. Follows up for incomplete and missing information.
  • Serves as a liaison between patient and medical support staff.
  • Greets patients and visitors in a prompt, courteous, and helpful manner.
  • Checks in patients, verifies and updates necessary insurance information in the patient accounting system (online Registration).
  • Obtains signatures on all forms and documents as required.
  • Maintains office schedule and follows office scheduling policies.
  • Provides front office phone support as needed and outlined through cross training program.
  • Screens visitors and responds to routine requests for information.
  • Responsible for working work queues to completion. i.e. registration, charges, referrals, etc.
  • Processes vouchers and private payments, to include updating registration screens based on information on checks.
  • Helps to process mail return statements and outgoing statements.
  • Reconciles and acquires, when needed, billing information for all doctors for all patients seen in practice.
  • Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits. Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files.
  • Works with patients in securing prepayment sources or financial agreements prior to providing service.
  • Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution.
  • Processes edits and Collection Request for resolution within specified time frames.
  • Identify trends and communicates problems to management.
  • Updates patient account database.
  • Maintains and updates current information on physician's schedules.
  • Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested.
  • Assembles patients records and forms for next day visit. Updates profiles on all patients, ensuring completeness and accuracy.
  • Prepares and distributes appropriate reports, documents, and patient identification items as required. This includes but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, schedules, productivity logs, monthly collection reports, etc.
  • Research all information needed to complete outpatient billing process including getting charge information from physicians.
  • Codes information about procedures performed and diagnosis on charge.
  • Keys charge information into on-line entry program.
  • Processes and distributes copies of documents according to clinic policies.
  • Assists with outpatient coding and error resolution.
  • Reviews patient records for scheduled appointments in advance.
  • Delivers, transports, sorts and files returned charts.
  • Picks up lab reports, dictations, correspondence, etc.
  • Scans appropriate information into the EHR.
  • Destroys outdated records following established procedures for retention and destruction.
  • Works with medical assistants and other staff to route patients and records to proper location.
  • Follows related EHR policies and procedures.
  • Assists patients with questions regarding insurance claims, their accounts, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc.
  • Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims.
  • Assists patients in completing all necessary forms to obtain hospitalization or Surgical precertification from insurance companies, including waivers for cases where pre-certification is required but not yet obtained.
  • Follows-up with insurance companies ensuring that coverage is approved.
  • Posts all actions and maintains permanent record of patient accounts.
  • Confirms all workers' compensation claims with employees.
  • Prepares disability claims in a timely manner.
  • Follows-up with insurance companies ensuring that claims are paid as directed.
  • Collects payments at time of service for daily outpatient visit services.
  • Evaluates patient financial status and establishes budget payment plans.
  • Identifies and resolves patient billing complaints.
  • Participates with other staff to follow up on accounts until zero balance or turned over to collection.
  • Gathers and verifies information for specified practice on a daily basis.
  • Enters same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status.
  • Prints daily reports, verifying charge balancing at day end.
  • Completes work queues on daily basis.
  • Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated.
  • Performs other duties as assigned.

Supervisory/Management Responsibilities
  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements
  • Education - High School diploma or equivalent. Associate degree in a technical specialty program of 18 months minimum in length preferred
  • Experience - Two (2) years in billing, bookkeeping, scheduling and/or office procedure experience with medical insurance in a physician practice, hospital or medical insurance processing work environment. Multi- specialty group practice setting experience preferred

In Lieu Of
  • In lieu of education and experience noted above, an equivalent combination of work/academic experience may be considered (i.e., four years related work experience or Bachelor's degree in Healthcare or Business)

Required Certifications, Registrations, Licenses
  • NA

Knowledge, Skills and Abilities
  • Interpersonal skills
  • Intermediate ICD-9 and CPT coding abilities preferred

Work Shift
Day (United States of America)
Location
Patewood Memorial Hospital
Facility
1046 Patewood Hospital
Department
10457822 Surgery-Vascular-IVH
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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