Erp Program Manager Jobs in Tennessee (NOW HIRING)

Magnum Venus Products (MVP) is a global manufacturer of fluid movement and production solutions for industrial applications in composites and adhesives markets. MVP collaborates with its customers to offer tailored production solutions to meter, mix, dispense, and apply materials. For over 80 years, MVP has been a leading equipment provider for the marine, infrastructure, pool and bath, oil & gas, transportation, aerospace, and wind industries.

As a family-owned business, MVP serves its customers and communities with integrity and respect to create a better experience. Our same core values with which the company was founded on 80 years ago continue to guide us today as we create a better experience for our employees, customers, and communities.

MVP proudly offers a competitive medical (partially Company-paid), dental, vision, life and disability plan; 401k retirement plan with a 3% match; Paid Time Off (starting at 13 days per year); 9 Company-paid holidays; 2 Floating holidays.

Job Summary:

The Manager of Enterprise Systems is responsible for the administration, development, and continuous improvement of the company’s Epicor ERP platform and related business systems within a manufacturing environment. This role serves as both a hands-on technical leader and enterprise systems architect, managing ERP initiatives, analytics infrastructure, and system integrations while directly supporting users when necessary. The position manages the ERP Systems & Business Intelligence Analyst and works closely with the IT Administrator and Systems Support Engineers to ensure the reliability, security, and performance of enterprise systems.

The organization currently operates on Epicor ERP 10.2 and is preparing to transition to Epicor Kinetic as part of its ongoing enterprise system modernization. This role will lead that transition with the help of contractors and establish sustainable internal processes for ERP lifecycle management, system upgrades, integrations, and analytics enablement. The company is also investing in improved data visibility through a growing Power BI analytics initiative, combining ERP data with external business data to support operational and executive decision-making. This position will play a central role in guiding the evolution of the enterprise systems environment while ensuring system stability, strong user adoption, and continuous operational improvement.

Work Description:

ERP Platform Ownership

• Serve as the primary technical and functional owner of the Epicor ERP system
• Diagnose, correct, and prevent ERP system errors and operational issues
• Maintain system configuration, customizations, and integrations
• Ensure data integrity and transactional accuracy across ERP modules
• Manage the lifecycle of the ERP platform, including planning and executing system upgrades

Epicor Kinetic Transition & Lifecycle Management

• Lead the organization’s transition from Epicor 10.2 to Epicor Kinetic
• Establish sustainable internal processes for ERP lifecycle management
• Plan, test, and execute ongoing Epicor Kinetic upgrades to maintain alignment with stable Epicor releases
• Maintain development and testing environments to support system upgrades and enhancements
• Ensure compatibility of integrations, customizations, reports, and analytics models during upgrade cycles

System Development & Integration

• Lead new module implementations and enterprise system integrations
• Identify process gaps and develop system customizations and automation solutions
• Design and develop external software utilities or applications that integrate with Epicor
• Coordinate with external consultants when required for specialized development or system upgrades
• Assist with implementation, integration, and maintenance of CRM or other enterprise business applications connected to Epicor ERP

Business Intelligence & Data

• Oversee development and maintenance of ERP reporting infrastructure, including: Business Activity Queries (BAQs), Business Process Management (BPMs), Dashboards, Reports, Data queries and integrations
• Ensure effective extraction, transformation, and analysis of ERP data
• Guide integration of ERP data with external business data for Power BI analytics initiatives

Process Improvement

• Lead the Epicor Core Team in initiatives to improve system utilization and operational efficiency
• Identify opportunities to improve manufacturing and business processes through system enhancements and automation
• Partner with operations, engineering, finance, and leadership to optimize workflows supported by enterprise systems

User Support & System Adoption

• Provide direct support to ERP users when required, particularly for complex or escalated issues
• Oversee resolution of ERP-related help desk tickets
• Provide training and education on system capabilities and best practices
• Manage user account creation processes, security roles, and system access controls

Collaboration with IT Infrastructure

• Work closely with the IT Administrator and Systems Support Engineers to ensure:
• Reliable infrastructure supporting ERP and integrated systems
• Proper system security and access controls
• Coordination of system updates, backups, and performance monitoring

Team Leadership

• Manage and mentor the ERP Systems & Business Intelligence Analyst
• Manage and mentor the Systems Support Engineer(s) for their responsibilities surrounding Epicor
• Establish standards and best practices for ERP development, reporting, and analytics
• Coordinate ERP initiatives across internal stakeholders and external partners

Minimum Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, a related field, or equivalent experience
• 5+ years of experience administering and customizing Epicor ERP in a manufacturing environment
• Demonstrated experience supporting or implementing ERP modules, upgrades, or system integrations
• Strong technical proficiency with: SQL, C#
• Experience supporting manufacturing processes including: MRP, BOM management, Inventory control, Production operations
• Experience diagnosing and resolving ERP system issues in a production environment
• Ability to work directly with business users to understand operational needs and translate them into system solutions
• Experience leading ERP-related projects or system initiatives
• Experience working in a small IT team with hands-on system ownership

Preferred Qualifications:

• Experience planning and executing Epicor Kinetic upgrades
• Experience leading or supporting ERP implementation or major system upgrades
• Experience developing Epicor customizations, BPMs, BAQs, and dashboards
• Experience designing or supporting Power BI data models and analytics reporting
• Experience integrating ERP systems with external applications, databases, or APIs
• Experience implementing or integrating CRM systems
• Familiarity with additional development technologies such as Java, JavaScript, VB, or HTML

Physical Demands:

• Requires work in office setting
• Ability to navigate manufacturing floor.
• Ability to use a computer all day
• Ability to use PPE in a manufacturing environment where safety is priority.

Magnum Venus Products, Inc. is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Magnum Venus Products, Inc. is an Equal Opportunity Employer.