Employee Experience Program Manager Jobs in Tennessee

Job Title: Talent & Employee Experience Manager
Department: Business Office / Human Resources
FLSA Status: Exempt
Employment Status: Full-time, 40 hours per week, 12 months
Reports to: Director of Human Resources
About Chattanooga Christian School:
Chattanooga Christian School (CCS) is a Christian, interdenominational, co-educational, day school nestled on 55+ acres at the foot of Lookout Mountain. CCS has been serving Christian families in the Chattanooga area since 1970 and currently enrolls 1,550+ students in the Lower School (Preschool -5), Middle School (6-8), and High School (9-12). We believe the truth of scripture provides the framework through which all of reality can be understood. In concert with all other areas of school life, our academic program prepares students to grow as lovers of God who seek truth, serve others, and steward creation and culture. We are committed to providing an environment that meets each student at their unique point of need and equips them for pursuit of their full, God-given potential. We seek candidates who are committed to the development and discipleship of the whole child, both within and outside of the classroom. Our mission is to prepare students to lead and serve with distinction while representing Christ and seeking his Kingdom in all areas of home, church, society, and culture.
Why join the team at CCS?
At CCS, we are committed to providing a Christ-centered, nurturing environment where academic excellence and spiritual growth go hand in hand. We strive to foster a learning atmosphere where students are encouraged to develop a strong moral foundation, cultivate character, and deepen their faith in Christ. Our faculty and staff are not only enthusiastic about education but also about modeling Christlike behavior, building a strong community of faith, and inspiring students to live out their Christian Values. CCS is dedicated to partnering with families in raising the next generation of leaders who are equipped to serve Christ and make a positive impact in the world.
Compensation & Benefits:
At CCS, we are dedicated to offering a compensation and benefits package that supports the well-being of all our employees. For full-time, benefit-eligible employees, we provide a comprehensive suite of benefits, including medical, dental, and vision insurance, as well as a 403(b) retirement plan with employer contributions. Full-time employees also receive paid time off for illness, and personal needs.
For part-time employees, while benefits may differ, we are committed to offering competitive compensation and providing access to certain benefits where eligible. Part-time employees may have access to some benefits such as paid time off and retirement plan options, depending on their role and hours worked. Our goal is to ensure all employees are supported and valued within their respective roles.
POSITION OVERVIEW
The Talent & Employee Experience Coordinator plays a key operational role in supporting the full employee lifecycle at Chattanooga Christian School through talent management coordination, employee engagement initiatives, training and onboarding systems, and operational support for strategic Human Resources initiatives.
This position oversees and coordinates core talent processes including recruitment, onboarding, employee training and in-service logistics, employee engagement efforts, and offboarding. The role also serves as a key operational partner in supporting strategic school-wide initiatives related to employee growth, organizational culture, leadership development, and teacher growth and compensation systems.
The ideal candidate is highly organized, relational, systems-oriented, and passionate about creating a professional, mission-aligned employee experience that supports both operational excellence and employee flourishing.
This position supports the mission of Chattanooga Christian School: preparing students to lead and serve with distinction while representing Christ and seeking His Kingdom in all areas of the home, church, society, and culture.
ESSENTIAL RESPONSIBILITIES
Talent Acquisition & Hiring Coordination

• Coordinate and manage operational aspects of the employee recruitment and hiring process from posting and initial screening through onboarding.
• Support hiring managers throughout the interview process, including coaching, candidate communication, interview logistics, and hiring workflow coordination.
• Help cultivate a professional, welcoming, and mission-aligned candidate experience throughout the hiring process.
• Maintain and update job descriptions to ensure consistency, clarity, and alignment with organizational needs.
• Support hiring process improvement efforts and recruitment-related communication systems.

Employee Onboarding & Lifecycle Management

• Coordinate onboarding processes for new employees, ensuring completion of required documentation, training, communication, and orientation activities.
• Lead logistical coordination for annual in-service activities, required training, and employee learning initiatives.
• Serve as system administrator for employee learning and training platforms, maintaining accurate training assignments and records.
• Coordinate annual employment renewal processes and employee communication workflows.
• Oversee operational aspects of the employee offboarding process, including exit communication, separation documentation, and exit interview coordination.
• Support HR operational consistency throughout the employee lifecycle.

Employee Experience & Engagement

• Support employee engagement initiatives designed to strengthen workplace culture, communication, and employee flourishing.
• Assist with the administration and coordination of employee engagement surveys, feedback processes, and related follow-up initiatives.
• Help coordinate employee recognition and appreciation efforts across the school community.
• Partner with the Director of Human Resources to identify opportunities that strengthen employee experience, organizational effectiveness, and workplace culture.
• Contribute to a culture of professionalism, service, collaboration, prayer, and continuous improvement.

Teacher Growth & Strategic Initiative Support

• Provide operational and logistical support for strategic initiatives related to teacher growth, professional development, and compensation systems.
• Coordinate meeting logistics, communication, scheduling, documentation, and process tracking related to leadership and employee growth initiatives.
• Assist in maintaining systems and workflows that support consistency, clarity, and communication across school-wide HR initiatives.
• Support implementation of organizational initiatives in partnership with academic leadership and senior administration.

HR Operations & Compliance Support

• Maintain accurate and confidential employee records and HR documentation in accordance with school policies and applicable employment laws.
• Support HR operational calendars, timelines, and recurring annual processes to ensure proactive planning and execution.
• Assist with HR compliance processes including training records, background checks, and employment documentation.
• Respond to employee questions regarding HR processes, procedures, and general employment matters with professionalism and discretion.
• Support additional HR and organizational projects as assigned.

What does success look like?

• Smooth, organized, and professional hiring and onboarding processes that create a positive candidate and new employee experience.
• Effective coordination of employee training, in-service activities, and operational HR initiatives.
• Strong operational support for strategic Human Resources and employee engagement initiatives, including survey administration, communication workflows, and organizational projects.
• Clear, timely, and professional communication with candidates, employees, leaders, and external partners.
• Well-managed HR operational systems, timelines, calendars, and recurring annual processes.
• Positive employee experiences characterized by responsiveness, professionalism, hospitality, and organizational consistency.
• Reliable follow-through and administrative support that allows school leaders to focus more fully on leadership and mission delivery.
• Increased operational clarity, consistency, and proactive planning across Human Resources processes and initiatives.
• Effective support of employee lifecycle processes including recruitment, onboarding, training coordination, employee engagement, and offboarding.
• Consistent demonstration of professionalism, initiative, collaboration, discretion, and alignment with the mission and values of CCS.

QUALIFICATIONS

• Personal faith in Jesus Christ and deep commitment to the mission and values of Chattanooga Christian School.
• Bachelor's degree in Human Resources, Business Administration, Communications, Education, Organizational Leadership, or related field preferred.
• Minimum of 5 years of professional experience in human resources, recruiting, project management, employee engagement, organizational development, education administration, or related field preferred.
• Exceptional organizational skills with the ability to manage multiple projects, timelines, and priorities simultaneously.
• Strong interpersonal and communication skills with the ability to interact professionally and relationally with employees, leaders, candidates, and external partners.
• High degree of professionalism, discretion, confidentiality, and sound judgment.
• Systems-oriented mindset with strong attention to operational detail and process improvement.
• Ability to work collaboratively across departments and support multiple stakeholders.
• Experience with HRIS and learning management systems preferred (Paycom experience preferred).

Core Competencies
The ideal candidate will demonstrate:
Talent & Employee Lifecycle Coordination

• Effectively manages and coordinates hiring, onboarding, training, employee transitions, and related operational processes with professionalism, consistency, and attention to detail.

Project & Process Management

• Demonstrates strong organizational skills, follow-through, and the ability to manage multiple projects, timelines, and operational priorities simultaneously.

Relationship-Centered Communication

• Communicates clearly, professionally, and relationally with candidates, employees, leaders, and external partners while contributing to a positive and mission-aligned employee experience.

Operational Initiative & Problem Solving

• Approaches work proactively, identifies opportunities for improvement, and contributes to the development of more efficient and sustainable HR systems and workflows.

Event & Logistics Coordination

• Coordinates meetings, training sessions, onboarding experiences, in-service activities, and employee engagement initiatives with strong attention to planning, communication, and execution.

Emotional Intelligence & Professionalism

• Demonstrates maturity, sound judgment, professionalism, and the ability to navigate sensitive situations with care, discretion, and confidentiality.

Organizational Support & Service Orientation

• Supports leaders and employees with responsiveness, adaptability, and a commitment to excellent service across all aspects of the employee lifecycle.

Continuous Improvement Mindset

• Contributes to a culture of operational excellence, collaboration, growth, and ongoing organizational improvement.

Mission Alignment

• Supports the mission, values, and culture of Chattanooga Christian School through service-minded leadership, relational stewardship, and commitment to employee flourishing.

Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. Requires vision to read small print.
2. Requires the mobility to stand, stoop, reach and bend. Requires mobility of arms to reach and dexterity of hands to grasp and manipulate small objects.
3. Requires the ability to stand for extended periods.
4. Requires the ability to walk long distances.
5. Requires lifting, pushing, and/or pulling which does not exceed twenty-five pounds and is an infrequent aspect of the job.
6. Is subject to normal inside and outside environmental conditions.
7. Mental acuity to perform the essential functions of this position.

Employment Disclaimer:
Please note that employment at CCS is contingent on successfully passing a fingerprint-based background check. In addition, all employees are required in good faith to agree with each statement made in the CCS Statement of Faith.
Equal Employment Opportunity:
Chattanooga Christian School is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, gender, national origin, age, disability, or veteran status.