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Epic Insurance Jobs (NOW HIRING)

EPIC Brokers

Senior Client Manager

Newport Beach, CA · On-site

$100K - $125K/yr

Senior Client Manager EPIC Insurance Brokers & Consultants is one of the fastest-growing insurance brokerage and consulting firms in the United States. Founded in 2007 and headquartered in San ...

EPIC Brokers

Senior Client Manager

$100K - $140K/yr

EPIC Insurance Brokers & Consultants is one of the fastest-growing insurance brokerage and consulting firms in the United States. Founded in 2007 and headquartered in San Francisco, EPIC has more ...

EPIC Brokers

Client Service Representative

New Castle, PA · On-site

$13.75 - $18.75/hr

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common ...

EPIC Brokers

Client Service Representative

New Castle, PA · On-site

$13.75 - $18.75/hr

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common ...

EPIC Brokers

Brand Champion

New Castle, PA · On-site

$55K/yr

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common ...

EPIC Brokers

SVP Insurance Actuarial Engineering

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common ...

EPIC Brokers

Client Service Representative

New Castle, PA · On-site

$14.25 - $19.25/hr

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common ...

EPIC Brokers

Brand Ambassador

New Castle, PA · On-site

$55K/yr

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common ...

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Epic Insurance information

See salary details

$31K

$58.2K

$86.5K

How much do epic insurance jobs pay per year?

As of Sep 1, 2026, the average yearly pay for epic insurance in the United States is $58,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What is an Epic Insurance?

An Epic Insurance job typically refers to a role at EPIC Insurance Brokers & Consultants, a company that provides insurance brokerage and risk management services to businesses and individuals. Employees in these roles help clients assess risks, find suitable insurance policies, and manage claims. Positions can range from account managers and brokers to risk consultants and administrative support staff. Working at EPIC Insurance involves providing personalized customer service and staying informed about insurance products and industry regulations.

What are some typical challenges faced by insurance professionals at Epic Insurance, and how are they addressed within the team?

At Epic Insurance, professionals often encounter the challenge of staying current with constantly changing regulations and a diverse range of client needs. To address this, the team fosters a collaborative environment where knowledge sharing and ongoing training are prioritized. Regular team meetings and access to expert resources help employees stay informed and provide the best solutions for clients. Additionally, mentorship programs and cross-departmental projects allow staff to learn from one another and adapt quickly to industry developments.

What are the key skills and qualifications needed to thrive as an Epic Insurance analyst, and why are they important?

To thrive as an Epic Insurance Analyst, you need a strong understanding of insurance workflows, healthcare billing processes, and a relevant bachelor's degree or equivalent experience. Expertise in the Epic software suite, certification in Epic Resolute or related modules, and familiarity with claims processing systems are typically required. Analytical thinking, problem-solving abilities, and effective communication are crucial soft skills for collaborating with diverse teams and resolving complex issues. These skills ensure accurate claims management, regulatory compliance, and optimized revenue cycle performance within healthcare organizations.

What is the difference between Epic Insurance vs Insurance Agent?

AspectEpic InsuranceInsurance Agent
Required CredentialsLicensing varies by state, often requires state-specific insurance licenseRequires state-specific insurance license, often with additional certifications
Work EnvironmentCorporate office, call centers, or online platformsIndependent or agency-based, client-facing, often mobile
Employer & Industry UsageInsurance companies, direct sales, online platformsIndependent agencies, brokerages, insurance carriers
Common Search & ComparisonYesYes

Epic Insurance typically refers to a specific insurance provider or platform, often working within corporate or online environments. Insurance Agents, on the other hand, are licensed professionals who sell insurance policies on behalf of various companies. While both roles require licensing and industry knowledge, Epic Insurance may focus more on corporate or online sales, whereas Insurance Agents often work directly with clients in person or through independent agencies.

More about Epic Insurance jobs

What cities are hiring for Epic Insurance jobs?

Cities with the most Epic Insurance job openings:

What states have the most Epic Insurance jobs?

States with the most job openings for Epic Insurance jobs include:

What job categories do people searching Epic Insurance jobs look for?

The top searched job categories for Epic Insurance jobs are:

Epic Insurance jobs near you
Infographic showing various Epic Insurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $58,198 per year, or $28 per hour.

Commercial Insurance Account Manager

EPIC Brokers

Alpharetta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
The Commercial Insurance Account Manager will be part of our division that specializes in large accounts for clients in the senior living industry. The Account Manager will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. While the Account Manager will work with new clients produced by others, the Account Manager will not be expected to develop new business. The Account Manager's main function is to: provide day-to-day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients.
LOCATION: Alpharetta or Sandy Springs, GA - Hybrid, 3 days a week in-office
WHAT WE'RE LOOKING FOR:
  • Experience working for an insurance agency, broker or carrier is required (at least 5+ years of commercial insurance industry experience). Experience working for or with mid-size to large firms, and experience working company risk, contracts, underwriting, and/or insurance policies or claims is also preferred.
  • Candidates with strong, professional communication skills - both written and verbal. Ideal candidates can successfully pivot between providing detailed and accurate written communication, as well as picking up the phone and having a detailed verbal conversation with clients or internal stakeholders.
  • High attention to detail, and the ability to learn and understand software systems quickly.
  • Candidates who adapt well to priority changes, deadlines, and who love problem solving and coming up with solutions and answers to client questions.
  • Excellent team players looking for the next step in their career, eager for a new challenge with room to grow, and to be recognized and compensated accordingly.
  • Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions (that aren't often black & white), and who aren't afraid to sell the company's expertise and services to clients.
  • Experience working with senior living and/or human services clients preferred

WHAT YOU'LL DO:
The account manager will handle day-to-day client issues and questions. A detailed list of job duties include (but are not limited to):
  • Answer client questions and resolve client problems
  • Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution
  • Appropriately document customer service transactions
  • Handle changes in exposure and manage related endorsement and documentation process
  • Forward contract reviews to appropriate resources
  • Forward certificate of insurance requests to appropriate resource
  • Issue Auto ID Cards as needed
  • Create and update account information in the shared database
  • Claims reporting
  • Assist with processing of invoicing and order financing when appropriate
  • Proactively manage the insurance renewal and new business process in accordance with EPIC's timing standards.
  • Pre-complete insurance applications
  • Send request for information to clients
  • Follow-up on collecting information
  • Submit information to insurers
  • Negotiate policy terms
  • Obtain options from competing insurers as needed
  • Prepare insurance proposal including analysis and comparison of options (if applicable)
  • Prepare documentation including invoicing and confirmation of coverage
  • Review and email policies to clients
  • Use agency management system (Sagitta) as appropriate throughout the process

WHAT YOU'LL BRING:
Skills & Qualifications:
  • Must have 5+ years of experience in working with an Insurance Brokerage.
  • Experience in placing insurance for senior living clients is highly desirable.
  • Must have advanced working knowledge of a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software.
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.

Educational requirement:
  • Bachelor's degree preferred - experience equivalent will be considered
  • Broker's P&C license is required
  • Insurance designation preferred

COMPENSATION:
Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
  • Generous Paid Time off
    • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
  • Employee Resource Groups: Women's Coalition, EPIC Veterans Group
  • Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
  • Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
  • Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
  • 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
  • EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
  • We're in the top 10 of property/casualty agencies according to "Insurance Journal"

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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