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Epic Insurance Jobs (NOW HIRING)

EPIC Brokers

Commercial Insurance Client Executive

Reno, NV · On-site

$110K - $125K/yr

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common ...

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$31K

$58.2K

$86.5K

How much do epic insurance jobs pay per year?

As of May 28, 2026, the average yearly pay for epic insurance in the United States is $58,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Insurance Analyst, and why are they important?

To thrive as an Epic Insurance Analyst, you need a strong understanding of insurance workflows, healthcare billing processes, and a relevant bachelor's degree or equivalent experience. Expertise in the Epic software suite, certification in Epic Resolute or related modules, and familiarity with claims processing systems are typically required. Analytical thinking, problem-solving abilities, and effective communication are crucial soft skills for collaborating with diverse teams and resolving complex issues. These skills ensure accurate claims management, regulatory compliance, and optimized revenue cycle performance within healthcare organizations.

What are some typical challenges faced by insurance professionals at Epic Insurance, and how are they addressed within the team?

At Epic Insurance, professionals often encounter the challenge of staying current with constantly changing regulations and a diverse range of client needs. To address this, the team fosters a collaborative environment where knowledge sharing and ongoing training are prioritized. Regular team meetings and access to expert resources help employees stay informed and provide the best solutions for clients. Additionally, mentorship programs and cross-departmental projects allow staff to learn from one another and adapt quickly to industry developments.

What is an Epic Insurance job?

An Epic Insurance job typically refers to a role at EPIC Insurance Brokers & Consultants, a company that provides insurance brokerage and risk management services to businesses and individuals. Employees in these roles help clients assess risks, find suitable insurance policies, and manage claims. Positions can range from account managers and brokers to risk consultants and administrative support staff. Working at EPIC Insurance involves providing personalized customer service and staying informed about insurance products and industry regulations.

What is the difference between Epic Insurance vs Insurance Agent?

AspectEpic InsuranceInsurance Agent
Required CredentialsLicensing varies by state, often requires state-specific insurance licenseRequires state-specific insurance license, often with additional certifications
Work EnvironmentCorporate office, call centers, or online platformsIndependent or agency-based, client-facing, often mobile
Employer & Industry UsageInsurance companies, direct sales, online platformsIndependent agencies, brokerages, insurance carriers
Common Search & ComparisonYesYes

Epic Insurance typically refers to a specific insurance provider or platform, often working within corporate or online environments. Insurance Agents, on the other hand, are licensed professionals who sell insurance policies on behalf of various companies. While both roles require licensing and industry knowledge, Epic Insurance may focus more on corporate or online sales, whereas Insurance Agents often work directly with clients in person or through independent agencies.

More about Epic Insurance jobs
What cities are hiring for Epic Insurance jobs? Cities with the most Epic Insurance job openings:
What states have the most Epic Insurance jobs? States with the most job openings for Epic Insurance jobs include:
What job categories do people searching Epic Insurance jobs look for? The top searched job categories for Epic Insurance jobs are:
Epic Insurance jobs near you
Infographic showing various Epic Insurance job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 7% Full Time, 73% Part Time, 1% Temporary, 15% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $58,198 per year, or $28 per hour.

Senior Insurance Claims Advocate

EPIC Brokers

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
EPIC Insurance Brokers & Consultants is seeking an experienced Claims Advocate to join our team of Property & Casualty brokers in Birmingham, Alabama who specialize in insuring clients in the Construction industry. This is an excellent opportunity for a career-minded individual who desires to make a meaningful contribution to our organization, and most importantly, to our clients. Our firm's remarkably high retention rate means that your expertise and interpersonal skills will be recognized and appreciated by our team and our clients. The team in this office has been voted a Best Place to Work! The team works hard & plays hard; their teamwork & culture is a huge part of their success.
The Claims Advocate is responsible for working with clients, producers, account managers, and team leaders on all claims issues. The primary objective of the Advocate is to affect the outcome of claims in a positive manner and to reduce the cost of risk through continuous management of claims.
The Claims Advocate serves as a liaison between the client and insurer regarding all claims matters. The Advocate takes a proactive approach to advocate on behalf of our clients, collaborate with internal and external stakeholders, maximize coverage, and provide practical advice on claim resolution and tactical decisions-all to achieve the best possible claims outcomes and to ensure that our clients' interests are protected by the policies of insurance placed by EPIC.
LOCATION: Hybrid - Birmingham, AL, must be willing and able to work in the office 3 days a week
WHAT WE'RE LOOKING FOR:
  • Required: Experienced insurance claims professional, able to manage a variety of claims - primarily worker's compensation, general liability, and auto.
  • Strong team player who is adept at handling unique situations, asking thoughtful questions, and being critical thinker and problem solver both for clients as well as for their fellow team members.
  • A time management and organizational guru! As unexpected or new needs arise, this role must be agile to pivot between tasks and priorities.
  • Excellent and proactive communicator - both with verbal as well as written communication.
  • Top-notch customer service-oriented individual, able to build trust with the clients.
  • Candidates with a positive, outgoing attitude.

WHAT YOU'LL DO:
A detailed list of job duties includes (but is not limited to):
  • Manage all phases and aspects of a claim: evaluate applicable coverage; prepare loss notice and report claim to carrier; document claim information and key services and activities; regularly follow-up with adjusters/TPAs to insure claim is progressing; and keep client and producer updated on claim status, with focus on efficient and economical claim closure
  • Provide technical expertise in response to inquiries from clients, adjusters, TPAs, producers, defense counsel, and claimants
  • Establish, maintain, and review claim files as needed in accordance with service commitments
  • Monitor treatment protocols, explore return-to-work opportunities, and advise on settlement discussions
  • Assist with client needs-assessments to establish reporting procedures and service commitments
  • Schedule and participate in-person or telephonically in formal claims reviews, stewardships, and client and potential client presentations
  • Interface with other departments to ensure effective communication and operation; work as a team within the needed timeline and production capabilities
  • Identify trends in claims and work with clients and team-members to develop strategies for reducing or mitigating claims
  • Maintain current knowledge of insurance contracts and industry trends; attend seminars, workshops, and training programs, as necessary and appropriate
  • Interact with others in a professional, supportive, and productive manner
  • Conduct all business in accordance with established policies and procedures
  • Other duties as assigned
  • Take proactive role in client advocacy in all aspects of claims

WHAT YOU'LL BRING:
Education, Experience, Licenses/Certifications:
  • Preferred: Bachelor's Degree or sufficient equivalent experience (in the opinion of EPIC)
  • Required: 5+ years' experience in casualty claims or agency, commercial claims adjusting, and/or Corporate Risk Management in the area of multi-line property & casualty claims
  • Obtain IRMI Construction Risk and Insurance Specialist (CRIS) designation within one year of hire.

Required Competencies, Skills, and Abilities
  • Ability to effectively build relationships with clients, carriers, and peers
  • Working knowledge in areas of investigation, reserving, and coverage analysis
  • Ability to negotiate with the adjusters to positively impact the outcome of a claim
  • Excellent time management, organizational, and multi-tasking skills, with high attention to detail
  • Ability to multitask in a fast-paced environment
  • Ability to work both independently and in cross-functional teams
  • Strong written and verbal communication and presentation skills
  • Proficiency in Microsoft Office Products (Outlook, Word, Excel, PowerPoint)
  • Ability to handle sensitive situations with sound judgment

COMPENSATION:
The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
  • Generous Paid Time off
    • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
  • Employee Resource Groups: Women's Coalition, EPIC Veterans Group
  • Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
  • Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
  • Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
  • 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
  • EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
  • We're in the top 10 of property/casualty agencies according to "Insurance Journal"

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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