ZipRecruiter

Log In

1

Epic Implementation Support Jobs in Madison, WI (NOW HIRING)

Mercyhealth

System Analyst

Janesville, WI · On-site

$61K - $94K/yr

Performs moderate to advanced application maintenance as needed in support of requested changes ... Prior certification in Epic application preferred. CERTIFICATION/LICENSURE Required to achieve ...

Mercyhealth

System Analyst

Janesville, WI · On-site

$61K - $94K/yr

Performs moderate to advanced application maintenance as needed in support of requested changes ... Prior certification in Epic application preferred. CERTIFICATION/LICENSURE Required to achieve ...

Mercyhealth

System Analyst

Janesville, WI · On-site

$61K - $94K/yr

Performs moderate to advanced application maintenance as needed in support of requested changes ... Prior certification in Epic application preferred. CERTIFICATION/LICENSURE Required to achieve ...

Mercyhealth

System Analyst

Janesville, WI · On-site

$61K - $94K/yr

Performs moderate to advanced application maintenance as needed in support of requested changes ... Prior certification in Epic application preferred. CERTIFICATION/LICENSURE Required to achieve ...

ScionHealth

Mgr-Physician Services

Watertown, WI · On-site

The role involves managing staff, developing and monitoring budgets, implementing practice policies ... Proficiency in Microsoft Office Suite and EHR systems (e.g., Epic, Athena) * Analytical skills to ...

Collabera

SDET/ Automation Engineer

Madison, WI · On-site

... implementation tasks to support the full lifecycle of Software as a Service (SaaS)/Web based ... EPIC level and story level granularity Analyze development requirements of moderately complex ...

UW Health

Infection Prevention Specialist

Madison, WI · On-site

$77K - $116K/yr

Collaborate with the infection prevention leadership team to develop, implement and evaluate the ... EPIC Bugsy experience Preferred Our Commitment to Social Impact and Belonging UW Health is ...

next page

Showing results 1-20

All JobsEpic Implementation Support JobsEpic Implementation Support Jobs in Madison, WI

Epic Implementation Support information

See Madison, WI salary details

$32.7K

$98K

$171.3K

How much do epic implementation support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for epic implementation support in Madison, WI is $98,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $121,400.00 per year, depending on experience, location, and employer.

What is the difference between Epic Implementation Support vs Epic Analyst?

AspectEpic Implementation SupportEpic Analyst
CredentialsCertifications in Epic modules, technical trainingCertifications in Epic, analytical skills
Work EnvironmentImplementation projects, technical teamsData analysis, system optimization
Employer & IndustryHospitals, healthcare IT firmsHealthcare organizations, IT departments

Epic Implementation Support focuses on deploying and configuring Epic systems during new implementations, requiring technical skills and project management. Epic Analysts analyze existing systems, optimize workflows, and support ongoing operations. While both roles require Epic certifications and work within healthcare IT, Implementation Support is more technical and project-oriented, whereas Analysts focus on data and system analysis post-implementation.

What are some common challenges faced during an Epic Implementation Support project, and how can team members effectively address them?

One of the most common challenges in Epic Implementation Support is managing communication and expectations between clinical staff, IT teams, and leadership. Team members often need to bridge knowledge gaps, address resistance to new workflows, and ensure smooth data migration. Effective strategies include proactively engaging end users through training sessions, maintaining detailed documentation, and collaborating closely during go-live periods. By fostering open communication and supporting colleagues through changes, team members can help ensure a successful implementation.

What is Epic Implementation Support?

Epic Implementation Support refers to the services and professionals dedicated to assisting healthcare organizations in the successful setup, configuration, and launch of the Epic electronic health record (EHR) system. These specialists help with project planning, workflow analysis, system customization, data migration, training, and post-go-live support. Their expertise ensures a smooth transition to Epic, minimizes disruptions to patient care, and helps organizations maximize the benefits of their EHR investment.

What are the key skills and qualifications needed to thrive as an Epic Implementation Support specialist, and why are they important?

To thrive as an Epic Implementation Support specialist, you need a solid understanding of healthcare workflows, project management, and experience with Epic software, often backed by a bachelor’s degree in a related field. Familiarity with Epic modules, certification in specific Epic applications (such as Epic Ambulatory or Epic Inpatient), and proficiency with data migration and testing tools are highly valued. Strong communication, problem-solving abilities, and adaptability enable effective collaboration with clinical staff and IT teams. These skills are crucial for ensuring smooth software rollouts, minimizing disruptions, and optimizing system adoption across healthcare organizations.
What are popular job titles related to Epic Implementation Support jobs in Madison, WI? For Epic Implementation Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Epic Implementation Support jobs in Madison, WI look for? The top searched job categories for Epic Implementation Support jobs in Madison, WI are:
Epic Implementation Support jobs near you
System Analyst

System Analyst

Mercyhealth

Janesville, WI • On-site

$61K - $94K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 7 days ago

Mercy Health rating

6.8

Company rating: 6.8 out of 10

Based on 382 frontline employees who took The Breakroom Quiz

485th of 872 rated healthcare providers

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Performs moderate to advanced application maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists.
  • Able to provide moderate to advanced levels of design and support. Consult with the vendors when needed.
  • Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications.
  • Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design, build, testing, training, and implementation.
  • Will accept and complete new project assignments and will sometimes be asked to lead a project. Participation typically involves workflow analysis, design, general systems analysis, and development of a functional specification, creation of a test plan, testing and documentation and implementation for new or existing applications. Responsible for appropriately communicating project status and resolving and/or escalating issues where appropriate.
  • Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other and has a strong level of expertise in an individual application.
  • Responsible for understanding applicable regulatory requirements and can work with operations to suggest and implement requirements.
  • Knowledge of applicable interfaces and integration, basic to moderate troubleshooting skills.

EDUCATION AND/OR EXPERIENCE
Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred; an equivalent combination of education and work experience will be considered.
Prior certification in Epic application preferred.
CERTIFICATION/LICENSURE
Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in this role.
OTHER SKILLS AND ABILITIES
Experience with and demonstrates competence in Microsoft Office Applications. Ability to work independently and be result oriented.
Requires excellent verbal and written communication skills and ability to coordinate and prioritize tasks and project components. Ability to lead.
LEVEL OF SUPERVISION
Minimal supervision required
SUPERVISES
This job has no supervisory responsibilities.
PAY RANGE:
$61,173.09 - $94,818.29
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
  • Medical, Dental, Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
  • #1 in the nation on AARP's Best Employers for Workers Over 50
  • One of Working Mother magazine's 100 Best Companies for Working Mothers
  • A Top 50 Company and Top 10 Nonprofit for Executive Women

What Mercy Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Mercyhealth logo

About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

View All Mercyhealth Jobs

Apply