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Epic Implementation Support Jobs in Madison, WI (NOW HIRING)

Group Helth Cooperative

Epic Senior Cogito Analyst

Madison, WI · On-site

$88K - $117K/yr

The position oversees and provides a high level of quality assurance on project implementation to ... Work closely with Cogito Developers to ensure that the Epic analytics environment supports GHC-SCW ...

Exact Sciences

Senior Product Manager - Epic

Madison, WI · On-site

$127K - $168K/yr

Execute plans during the implementation phase, composing standard operating procedures (SOPs ... Support and comply with the company's Quality Management System policies and procedures. * Maintain ...

Exactsciences

Senior Product Manager - Epic

Madison, WI · On-site

$127K - $168K/yr

Execute plans during the implementation phase, composing standard operating procedures (SOPs ... Support and comply with the company's Quality Management System policies and procedures. * Maintain ...

Gateway Recruiting

Senior Product Manager - Epic

Madison, WI · On-site

$127K - $168K/yr

... support needed. * Translate user and business needs into high-level requirements for work ... Execute plans during the implementation phase, composing standard operating procedures (SOPs ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Sun Prairie, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Waunakee, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Sun Prairie, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Madison, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

Epic

Server Systems Administrator

Verona, WI

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

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All JobsEpic Implementation Support JobsEpic Implementation Support Jobs in Madison, WI

Epic Implementation Support information

See Madison, WI salary details

$32.7K

$98K

$171.3K

How much do epic implementation support jobs pay per year?

As of Jul 24, 2026, the average yearly pay for epic implementation support in Madison, WI is $98,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $121,400.00 per year, depending on experience, location, and employer.

What is the difference between Epic Implementation Support vs Epic Analyst?

AspectEpic Implementation SupportEpic Analyst
CredentialsCertifications in Epic modules, technical trainingCertifications in Epic, analytical skills
Work EnvironmentImplementation projects, technical teamsData analysis, system optimization
Employer & IndustryHospitals, healthcare IT firmsHealthcare organizations, IT departments

Epic Implementation Support focuses on deploying and configuring Epic systems during new implementations, requiring technical skills and project management. Epic Analysts analyze existing systems, optimize workflows, and support ongoing operations. While both roles require Epic certifications and work within healthcare IT, Implementation Support is more technical and project-oriented, whereas Analysts focus on data and system analysis post-implementation.

What are some common challenges faced during an Epic Implementation Support project, and how can team members effectively address them?

One of the most common challenges in Epic Implementation Support is managing communication and expectations between clinical staff, IT teams, and leadership. Team members often need to bridge knowledge gaps, address resistance to new workflows, and ensure smooth data migration. Effective strategies include proactively engaging end users through training sessions, maintaining detailed documentation, and collaborating closely during go-live periods. By fostering open communication and supporting colleagues through changes, team members can help ensure a successful implementation.

What is Epic Implementation Support?

Epic Implementation Support refers to the services and professionals dedicated to assisting healthcare organizations in the successful setup, configuration, and launch of the Epic electronic health record (EHR) system. These specialists help with project planning, workflow analysis, system customization, data migration, training, and post-go-live support. Their expertise ensures a smooth transition to Epic, minimizes disruptions to patient care, and helps organizations maximize the benefits of their EHR investment.

What are the key skills and qualifications needed to thrive as an Epic Implementation Support specialist, and why are they important?

To thrive as an Epic Implementation Support specialist, you need a solid understanding of healthcare workflows, project management, and experience with Epic software, often backed by a bachelor’s degree in a related field. Familiarity with Epic modules, certification in specific Epic applications (such as Epic Ambulatory or Epic Inpatient), and proficiency with data migration and testing tools are highly valued. Strong communication, problem-solving abilities, and adaptability enable effective collaboration with clinical staff and IT teams. These skills are crucial for ensuring smooth software rollouts, minimizing disruptions, and optimizing system adoption across healthcare organizations.
What are popular job titles related to Epic Implementation Support jobs in Madison, WI? For Epic Implementation Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Epic Implementation Support jobs in Madison, WI look for? The top searched job categories for Epic Implementation Support jobs in Madison, WI are:
Epic Implementation Support jobs near you
Infographic showing various Epic Implementation Support job openings in Madison, WI as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 74% Full Time, 12% Part Time, and 11% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $98,035 per year, or $47.1 per hour.

Epic Senior Cogito Analyst

Group Helth Cooperative

Madison, WI • On-site

$88K - $117K/yr

Full-time

Posted 16 days ago

Job description

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER
We are looking for a resourceful, passionate Epic Senior Cogito Analyst (SCA) to triage, prioritize and facilitate business analytics and data needs across all areas of GHC-SCW. The position continually monitors GHC-SCW needs to further develop and advise on data management, extraction and analysis tools, and methodologies for data analysis. The position requires effective interaction with diverse users including senior managers, clinicians, and insurance operations to understand and document business needs. The SCA provides insight and direction in determining what solutions options exist within the Epic Cogito tools. The position oversees and provides a high level of quality assurance on project implementation to ensure that the delivered solution conforms to the desired design.
In this role, you should be a team player with a keen eye for detail and strong instincts for problem-solving, as well as the ability to manage multiple projects and tasks. You have a demonstrated ability to build relationships with many different areas of the business and you can tailor your questions and language for your audience. Collaboration, curiosity, and being an expert advisor are among you proven top skill sets. You should also be willing to independently research technology outside of your current skill set and comfort zone. Knowing the answer is great, being able to find the answer is better.
Responsibilities
  • Work with users across the organization to understand interpret and triage business needs including identifying existing solutions, defining appropriate tools and coordinating resources for development and delivery.
  • Work closely with Cogito Developers to ensure that the Epic analytics environment supports GHC-SCW's reporting requirements and process improvement needs.
  • Demonstrates excellent data storytelling skills through outstanding presentation and communication to share findings in an understandable and actionable manner tailored to audience and customer's needs.
  • Assist in defining project objectives and success criteria.
  • Optimize information management approaches by understanding evolving business needs and technology capabilities. Reduce IT cost and complexity while ultimately increasing business value and effectiveness and delivering the best services to members.
  • Use Epic Analytics Catalog & Data Delivery Tracking to ensure use of available tools/visualizations before creating new data visualizations.
  • Annual review of visualization usage and subsequent retirement of unnecessary visualizations.
  • Recommend and execute/plan improvements for Cogito Team

Requirements
  • Bachelor's degree from an accredited college or university in a related field and/or equivalent combination of education and related experience.
  • 3 years of healthcare or insurance industry experience.
  • Experience as an Epic analyst or in Epic modules as an end user.
  • Demonstrated ability to work in a consultative approach with users in assessing needs and requirements.
  • Effective planning, organizational and communication skills required. Ability to be articulate and clear in both written and verbal communications; ability to look at situations from multiple perspectives and actively listen to gain mutual understanding of problem or situation.
  • Demonstrated competency to provide a positive influence in potentially high stress situations required. Ability to remain positive despite setbacks or frustrations.

Desired
  • Project management understanding/skills
  • Epic certification particularly in Cogito suite
  • Experience with third party visualizations solutions, PowerBI or Tableau
  • Sense of humor, work hard but also have fun

Benefits
  • Healthy work-life balance
  • Hybrid work
  • Non-Profit, member and community focused organization
  • Agile leadership supportive of innovation
  • Training and technical skill development encouraged

Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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