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Epic Implementation Support Jobs in Madison, WI (NOW HIRING)

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists ...

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Epic Implementation Support information

See Madison, WI salary details

$32.7K

$98K

$171.3K

How much do epic implementation support jobs pay per year?

As of Jul 24, 2026, the average yearly pay for epic implementation support in Madison, WI is $98,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $121,400.00 per year, depending on experience, location, and employer.

What is the difference between Epic Implementation Support vs Epic Analyst?

AspectEpic Implementation SupportEpic Analyst
CredentialsCertifications in Epic modules, technical trainingCertifications in Epic, analytical skills
Work EnvironmentImplementation projects, technical teamsData analysis, system optimization
Employer & IndustryHospitals, healthcare IT firmsHealthcare organizations, IT departments

Epic Implementation Support focuses on deploying and configuring Epic systems during new implementations, requiring technical skills and project management. Epic Analysts analyze existing systems, optimize workflows, and support ongoing operations. While both roles require Epic certifications and work within healthcare IT, Implementation Support is more technical and project-oriented, whereas Analysts focus on data and system analysis post-implementation.

What are some common challenges faced during an Epic Implementation Support project, and how can team members effectively address them?

One of the most common challenges in Epic Implementation Support is managing communication and expectations between clinical staff, IT teams, and leadership. Team members often need to bridge knowledge gaps, address resistance to new workflows, and ensure smooth data migration. Effective strategies include proactively engaging end users through training sessions, maintaining detailed documentation, and collaborating closely during go-live periods. By fostering open communication and supporting colleagues through changes, team members can help ensure a successful implementation.

What is Epic Implementation Support?

Epic Implementation Support refers to the services and professionals dedicated to assisting healthcare organizations in the successful setup, configuration, and launch of the Epic electronic health record (EHR) system. These specialists help with project planning, workflow analysis, system customization, data migration, training, and post-go-live support. Their expertise ensures a smooth transition to Epic, minimizes disruptions to patient care, and helps organizations maximize the benefits of their EHR investment.

What are the key skills and qualifications needed to thrive as an Epic Implementation Support specialist, and why are they important?

To thrive as an Epic Implementation Support specialist, you need a solid understanding of healthcare workflows, project management, and experience with Epic software, often backed by a bachelor’s degree in a related field. Familiarity with Epic modules, certification in specific Epic applications (such as Epic Ambulatory or Epic Inpatient), and proficiency with data migration and testing tools are highly valued. Strong communication, problem-solving abilities, and adaptability enable effective collaboration with clinical staff and IT teams. These skills are crucial for ensuring smooth software rollouts, minimizing disruptions, and optimizing system adoption across healthcare organizations.
What are popular job titles related to Epic Implementation Support jobs in Madison, WI? For Epic Implementation Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Epic Implementation Support jobs in Madison, WI look for? The top searched job categories for Epic Implementation Support jobs in Madison, WI are:
Infographic showing various Epic Implementation Support job openings in Madison, WI as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 74% Full Time, 12% Part Time, and 11% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $98,035 per year, or $47.1 per hour.
Server Systems Administrator

Server Systems Administrator

Epic

Waunakee, WI

Full-time

Posted yesterday


Epic Systems rating

8.7

Company rating: 8.7 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

46th of 217 rated software companies


Job description

Position Summary


As a Server Systems Engineer within Epic's Hosting entity, you will keep our systems up and running in optimal condition so that healthcare organizations can provide amazing care with the help of our software. You'll have a hand in the development of tools to support operating systems, troubleshoot and debug code, and monitor overall system health for some of the largest healthcare organizations in the industry. You'll create disaster and contingency plans, develop and share expert knowledge in systems and database administration, coordinate with third party hardware vendors, and have the opportunity to work with systems on a scale that is pushing the edge of technology.
The work our Server Systems Engineers do touches every area of Epic -- you'll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists across the company. You'll be able to focus and grow your skills in at least one of those areas -- we have scripters and documentation specialists, developers and technical support gurus. You'll build valuable industry-wide skills within the field of Information Technology doing high stakes, critical work that allows healthcare providers to better do what they do best: take great care of patients. Learn more about the team at https://careers.epic.com/Jobs/Hosting.
More than just important work.
Epic is located in Madison, Wisconsin, a city regularly ranked as one of America's best places to live. Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Epic is an Equal Opportunity employer. We seek diverse perspectives, backgrounds, and experiences in our mission to improve healthcare. Research has shown that job-seekers who are women, LGBTQ+, or members of the global majority are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

Requirements
  • Bachelor's degree in Math, Physics, Engineering, MIS, or other hard science preferred

  • A history of academic and professional success

  • Knowledge of Linux or Windows system administration, virtualization, scripting, automation, or DevOps processes is a plus, but not necessary

  • Willingness to travel 1-2 weeks per year

  • Eligible to work in the U.S. without visa sponsorship

  • Relocation to the Madison, WI area (reimbursed)

  • Available to work 1st, 2nd, or 3rd shift

  • COVID-19 vaccination

As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:

  • Following policies and procedures and escalating when policies or procedures are not followed

  • Escalating potential security incidents and providing relevant information

  • Meeting all security responsibilities defined in policies and procedures


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