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Epic Implementation Support Jobs in Madison, WI (NOW HIRING)

Project Manager Position Summary Implementing software that saves lives. Join our Project ... Enjoy autonomy in decision-making with our full support and guidance. No software experience ...

The RN will utilize the nursing process to assess, plan, implement, and evaluate patient care while ... Support patient safety and positive patient experiences through critical thinking and effective ...

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Epic Implementation Support information

See Madison, WI salary details

$32.7K

$98K

$171.3K

How much do epic implementation support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for epic implementation support in Madison, WI is $98,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $121,400.00 per year, depending on experience, location, and employer.

What is the difference between Epic Implementation Support vs Epic Analyst?

AspectEpic Implementation SupportEpic Analyst
CredentialsCertifications in Epic modules, technical trainingCertifications in Epic, analytical skills
Work EnvironmentImplementation projects, technical teamsData analysis, system optimization
Employer & IndustryHospitals, healthcare IT firmsHealthcare organizations, IT departments

Epic Implementation Support focuses on deploying and configuring Epic systems during new implementations, requiring technical skills and project management. Epic Analysts analyze existing systems, optimize workflows, and support ongoing operations. While both roles require Epic certifications and work within healthcare IT, Implementation Support is more technical and project-oriented, whereas Analysts focus on data and system analysis post-implementation.

What are some common challenges faced during an Epic Implementation Support project, and how can team members effectively address them?

One of the most common challenges in Epic Implementation Support is managing communication and expectations between clinical staff, IT teams, and leadership. Team members often need to bridge knowledge gaps, address resistance to new workflows, and ensure smooth data migration. Effective strategies include proactively engaging end users through training sessions, maintaining detailed documentation, and collaborating closely during go-live periods. By fostering open communication and supporting colleagues through changes, team members can help ensure a successful implementation.

What is Epic Implementation Support?

Epic Implementation Support refers to the services and professionals dedicated to assisting healthcare organizations in the successful setup, configuration, and launch of the Epic electronic health record (EHR) system. These specialists help with project planning, workflow analysis, system customization, data migration, training, and post-go-live support. Their expertise ensures a smooth transition to Epic, minimizes disruptions to patient care, and helps organizations maximize the benefits of their EHR investment.

What are the key skills and qualifications needed to thrive as an Epic Implementation Support specialist, and why are they important?

To thrive as an Epic Implementation Support specialist, you need a solid understanding of healthcare workflows, project management, and experience with Epic software, often backed by a bachelor’s degree in a related field. Familiarity with Epic modules, certification in specific Epic applications (such as Epic Ambulatory or Epic Inpatient), and proficiency with data migration and testing tools are highly valued. Strong communication, problem-solving abilities, and adaptability enable effective collaboration with clinical staff and IT teams. These skills are crucial for ensuring smooth software rollouts, minimizing disruptions, and optimizing system adoption across healthcare organizations.
What are popular job titles related to Epic Implementation Support jobs in Madison, WI? For Epic Implementation Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Epic Implementation Support jobs in Madison, WI look for? The top searched job categories for Epic Implementation Support jobs in Madison, WI are:

Full-time

Posted 28 days ago


Epic Systems rating

8.7

Company rating: 8.7 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

39th of 190 rated software companies


Job description

Project Manager
Position Summary
Implementing software that saves lives.
Join our Project Management team and drive impactful projects to improve patient care in healthcare organizations. Travel across the US (and abroad if you're interested) as part of a team that leads software installations and ensures the success of newcomers to the Epic community. Use your project management skills to present to hospital leadership, coordinate end-user training, and provide comprehensive support as healthcare providers go live with our software. Enjoy autonomy in decision-making with our full support and guidance. No software experience required. Learn more about our team at https://careers.epic.com/jobs/project-manager/ .
Manage projects at the most innovative health systems on the planet.
The top-ranked health systems in U.S. News and World Report are Epic customers . Our community includes major systems like the Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, as well as leading academic medical centers at the University of Wisconsin, University of Michigan, University of California, University of Texas, The Ohio State University, and many more.
Live affordably in a city known for its rising tech talent.
Epic is located just outside Madison, Wisconsin , the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
More than just important work.
Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.
We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO .
Other candidates who looked at this role also considered:
  • Quality Manager
  • Trainer

Requirements
  • Bachelor's degree or greater (any major)
  • A history of academic and professional success
  • Willingness to travel 25-60% of working days, with a typical month including 1-2 trips lasting 2-4 days
  • Eligible to work in the United States without visa sponsorship
  • Relocation to the Madison, WI area (reimbursed)
  • COVID-19 vaccination

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