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Entry Level Technical Support Engineer Jobs in Houston, TX

Intec Sea

Hardware Support Engineer

Houston, TX · On-site

$117K - $155K/yr

Primary Purpose of Job To provide hardware engineering support into the business/project group ... support to major technical reviews Flexible to travel/work at customer sites for a variety of ...

INTEC SEA

Hardware Support Engineer

Houston, TX

$117K - $155K/yr

Primary Purpose of Job To provide hardware engineering support into the business/project group ... support to major technical reviews Flexible to travel/work at customer sites for a variety of ...

Tait North America

Field Services Engineer

Houston, TX · On-site

You will provide remote and on-site technical support for Tait equipment, systems and services. The role is also the Lead technical resource for TAM sales and engineering team in support of sales ...

Mustang Cat

Power Systems Technical Communicator

Houston, TX · On-site

$72K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Technical Support & Troubleshooting * Assist service teams across locations in diagnosing and ... Collaborate with Caterpillar engineers via DSN to resolve critical issues Failure Analysis ...

Tait North America

Field Services Engineer

Houston, TX · On-site

You will provide remote and on-site technical support for Tait equipment, systems and services. The role is also the Lead technical resource for TAM sales and engineering team in support of sales ...

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All JobsTechnical Support Engineer JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in Houston, TX

Entry Level Technical Support Engineer information

See Houston, TX salary details

$35.8K

$75.5K

$114.1K

How much do entry level technical support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for entry level technical support engineer in Houston, TX is $75,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $94,100.00 per year, depending on experience, location, and employer.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What are the most commonly searched types of Technical Support Engineer jobs in Houston, TX?

The most popular types of Technical Support Engineer jobs in Houston, TX are:

What are popular job titles related to Entry Level Technical Support Engineer jobs in Houston, TX?

For Entry Level Technical Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Engineer jobs in Houston, TX look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Entry Level Technical Support Engineer jobs?

Cities near Houston, TX with the most Entry Level Technical Support Engineer job openings:

Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Houston, TX as of June 2026, with employment types broken down into 1% As Needed, 57% Full Time, 34% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,474 per year, or $36.3 per hour.

Technical Support Representative (Contact/Call Center)

Ezee Fiber

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 hours ago

Ezee Fiber rating

8.1

Company rating: 8.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

25th of 99 rated telecommunications companies

Job description

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026. 

At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve. 


At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.


Ezee Fiber is seeking a Technical Support Representative (Contact/Call Center) to be part of a team of high-energy, customer-oriented professionals. As the first point of contact for customers with service inquiries, TSR will deliver exceptional support with both technical expertise and a commitment to outstanding customer service.


• Understand telecommunications, infrastructure, and backbone technologies.
• Properly analyze and troubleshoot customer issues.
• Maintain a flexible schedule to meet company demands, including evenings, third shifts, and weekends.
• Focus on delivering an exceptional customer service experience and assist customers with technical questions.
• Document Customer Interactions: Accurately document all customer interactions, troubleshooting steps, and resolutions in the company’s CRM.
• Provide Training and Support: Assist in training new team members in technical procedures and customer service best practices.
• Escalate Complex Issues: Recognize and escalate complex or persistent issues to higher-level technical support or engineering teams when necessary.
• Stay Updated on Product Knowledge: Keep current with new service offers, technology updates, and best practices to deliver informed support.
• Participate in Continuous Improvement: Provide feedback to improve processes and enhance the customer experience, contributing ideas for optimizing support workflows.
• Perform other duties as required.

Education and Experience Requirements: High school diploma or equivalent, one-to-three years of proven experience in technical support roles, preferably in the telecommunications or FTTH industry.
• Communication Pro: Excellent communication and interpersonal skills.
• Analytical Mind: Ability to leverage data for decision-making.
• Tech-Savvy: Proficiency in using software and the Microsoft Office Suite.
• Adaptable: Thrive in a fast-paced and ever-changing environment.
• Independent Worker: Ability to work independently with minimal supervision.
• Multitasker: Excellent multitasking, prioritization, and time management abilities.
• Detail-Oriented: Strong attention to detail and organizational skills.

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits 

• Employee Assistance Program (EAP)

• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement

We are seeking candidates that are legally authorized to work in the United States without sponsorship.


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