ZipRecruiter

Log In

2

Entry Level Technical Support Engineer Jobs in Houston, TX

NOV, Inc.

NOVOS Support Engineer

Houston, TX · On-site

As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Your primary responsibility will be to provide technical support and expertise for our NOVOS ...

NOV, Inc.

NOVOS Support Engineer

Houston, TX · On-site

As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Your primary responsibility will be to provide technical support and expertise for our NOVOS ...

Wärtsilä

Customer Support Engineer

Houston, TX · On-site

Customer Support Engineer Location: Cedar Rapids, Iowa Work model: On-site, Monday through Friday ... Provide technical guidance and troubleshooting support to plant operations and maintenance teams.

NRG Energy

Support Engineer

Houston, TX · On-site

NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... or a related technical role. * Bachelor's degree Computer Science, Information Technology ...

NRG

Support Engineer

Houston, TX · On-site

NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... or a related technical role. * Bachelor's degree Computer Science, Information Technology ...

Nrg Bluewater Wind

Support Engineer

Houston, TX · On-site

$60 - $80/hr

NRG is seeking a Support Engineer to monitor, triage, document, and elevate production issues ... or a related technical role. * Bachelor's degree Computer Science, Information Technology ...

NRG

Support Engineer

Houston, TX · On-site

NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... or a related technical role. * Bachelor's degree Computer Science, Information Technology ...

ABB

VFD Technical Support Specialist

Houston, TX · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support Engineer JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in Houston, TX

Entry Level Technical Support Engineer information

See Houston, TX salary details

$35.8K

$75.5K

$114.1K

How much do entry level technical support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for entry level technical support engineer in Houston, TX is $75,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $94,100.00 per year, depending on experience, location, and employer.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What are the most commonly searched types of Technical Support Engineer jobs in Houston, TX?

The most popular types of Technical Support Engineer jobs in Houston, TX are:

What are popular job titles related to Entry Level Technical Support Engineer jobs in Houston, TX?

For Entry Level Technical Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Engineer jobs in Houston, TX look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Entry Level Technical Support Engineer jobs?

Cities near Houston, TX with the most Entry Level Technical Support Engineer job openings:

Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Houston, TX as of June 2026, with employment types broken down into 1% As Needed, 57% Full Time, 34% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,474 per year, or $36.3 per hour.

NOVOS Support Engineer

National Oilwell Varco

Houston, TX • On-site

Full-time

Posted 12 days ago

NOV rating

8.3

Company rating: 8.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

121st of 499 rated machine equipment manufacturers

Job description

As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation initiatives. Your primary responsibility will be to provide technical support and expertise for our NOVOS platform, ensuring its long-term performance and customer satisfaction. You will work closely with internal teams and customers to identify and implement improvements, driving product reliability and operational efficiency.

  • Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent experience.
  • Essential experience in supporting industrial automation, control systems, or complex software applications.
  • Strong troubleshooting skills and expertise in root cause analysis for integrated systems.
  • Knowledge of networking architecture and firewall administration is a must.
  • Preferred experience with Linux-based systems and AWS cloud services.
  • Experience in web application administration, user access management, and configuration management.
  • Proficiency in SQL, Linux, Python, and virtualization technologies.
  • Field experience supporting industrial automation systems is an advantage.
  • Excellent communication skills for effective cross-team collaboration.
  • Willingness to travel domestically and internationally for customer support and field deployments.
  • Provide second-level support for software products and automation systems, resolving issues efficiently.
  • Utilize Jira Service Management for issue tracking and prioritization.
  • Conduct root cause analysis on software and system issues, proposing effective solutions.
  • Develop and maintain customized software configurations for customers.
  • Drive continuous improvements to deployment processes and support tools.
  • Engage in software development, creating advanced diagnostic utilities for field support.
  • Maintain virtualized test environments for accurate testing.
  • Collaborate with stakeholders to identify product enhancements, ensuring reliability.
  • Update firewall configurations and security policies using approved tools.
  • Administer web applications, manage user access, and release configuration files.

What NOV employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

NOV logo

About NOV

Sourced by ZipRecruiter

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1841

View All NOV Jobs

Apply