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Entry Level Technical Support Engineer Remote Jobs

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Clipboard Health

Technical Support Engineer

Overview Remote Global - Non U.S. Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer ...

Jobgether

Our partner is looking for a Technical Support Engineer based in Netherlands. This role offers an ... Fully remote work with the flexibility of working from anywhere. * Opportunity to work on ...

Sutherland

Technical Support Engineer

Louisville, KY · Remote

This is a remote, work-from-home opportunity for U.S. residents authorized to work in the United ... In this role, you will provide advanced technical support to enterprise customers, troubleshoot ...

Composio

Technical Support Engineer

Remote in North America, PST or EST hours. We need real overlap with both coasts and with our ... must per-se * technical support * you have done deeply technical support at a dev tools ...

Merative

Technical Support Engineer

$53K - $80K/yr

The primary responsibility of the Technical Support Analyst is to provide advanced technical ... Performs preventative maintenance activities & remote software upgrades to ensure system stability ...

Merative

Technical Support Engineer

$53K - $80K/yr

The primary responsibility of the Technical Support Analyst is to provide advanced technical ... Performs preventative maintenance activities & remote software upgrades to ensure system stability ...

NICE

Technical Support Engineer

OR · On-site +1

Technical Support Engineer - Recording Solutions - Broward County, Florida Position Description: We are looking for a Technical Support Engineer for our Recording Solutions. Candidates will work ...

Scratch Financial

Technical Support Engineer

$110K - $120K/yr

What We Are Looking For * 4+ years in technical support, support engineering, or a related ... Competitive base salary ranging from $110,000 - $120,000 Scratch is a remote-first company, giving ...

Booz Allen Hamilton, Inc.

$55K - $126K/yr

Remote Work: No Job Number: R0246041 Location: Fort Benning,GA,US Share job via: Share Technical Support Engineer The Opportunity: As the client's personnel, you'll maintain and execute a network of ...

Xylem

Technical Support Engineer

Colorado Springs, CO · On-site +1

$65K - $85K/yr

The Technical Support Engineer will provide phone, and e-mail technical support to Xylem Water ... Review of customer operating data and remote monitoring data as needed to assist with customer ...

Aveva

Technical Support Engineer

Scottsdale, AZ · On-site +1

$56K - $115K/yr

As a Technical Support Engineer, you will: * Complete a structured onboarding and product ramp-up ... remote. The working arrangement for this position will be confirmed during the hiring process.

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Entry Level Technical Support Engineer Remote information

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How much do entry level technical support engineer remote jobs pay per year?

As of Sep 13, 2026, the average yearly pay for entry level technical support engineer remote in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Engineer Remote vs Technical Support Specialist Remote?

AspectEntry Level Technical Support Engineer RemoteTechnical Support Specialist Remote
Required CredentialsAssociate's degree or equivalent, basic technical knowledgeHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote, technical troubleshooting, hardware/software supportRemote, customer assistance, issue resolution
Employer & Industry UsageIT companies, tech support departmentsIT, telecom, software companies
Common Search & ComparisonFocuses on technical troubleshooting skillsFocuses on customer service and issue resolution

The Entry Level Technical Support Engineer Remote role emphasizes technical troubleshooting and hardware/software support, often requiring technical certifications or an associate's degree. In contrast, a Technical Support Specialist Remote typically centers on customer service skills and issue resolution, with less technical credential requirements. Both roles are remote and common in IT and tech industries, but they differ in focus: technical expertise versus customer interaction.

How to get into entry level technical support engineer remote with no experience?

To start as an entry-level technical support engineer remotely with no experience, focus on developing basic technical skills, such as troubleshooting, networking, and operating systems, through online courses or certifications like CompTIA A+. Gaining familiarity with common support tools and demonstrating strong communication skills can also improve your chances; internships or volunteer roles can provide practical experience to build your resume.
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Entry Level Technical Support Engineer Remote jobs near you
Infographic showing various Entry Level Technical Support Engineer Remote job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer (Remote/West Coast)

Remote

Tenable, Inc.
Network Security • 1 - 5K employees
Learn more about Tenable, Inc.external

Full-time

Posted 10 days ago

Job description

Your Role:

Join our Technical Support Team at Tenable where you'll play a pivotal role in bridging the gap between our products and customers. Solve real-world technical challenges by offering exceptional support for cutting-edge vulnerability assessment and compliance auditing software. Your expertise will shine in complex, multi-layered customer environments. 

Our suite of products, detailed at https://www.tenable.com/products, offers a diverse range of opportunities. From assisting customers with their first Nessus scanner to guiding them through intricate log correlation and real-time vulnerability analysis, you'll contribute to mitigating cyber risks and closing the Cyber Exposure gap. Join us in delivering top-notch support that makes a difference!

Your Opportunity: 

  • Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
  • Troubleshoot, analyze and address customer technical inquiries and  ensure timely problem resolution.
  • Use remote troubleshooting techniques to troubleshoot and correct issues
  • Analyzing vulnerability scan results, system audits, and log events
  • Help customers understand vulnerability scan results, system audits, and/or log events and provide clear, concise, and actionable information to quickly resolve issues
  • Recreate customer software issues in a lab environment for engineering assessment
  • Ensure customer feedback is properly captured and channeled into Product Management and Research & Development
  • Maintain in-depth knowledge of Tenable products and information security best-practices
  • Create and publish solution knowledge for re-use by customers and Tenable employees
  • Continually review personal performance metrics to ensure goals are consistently met
  • May perform other duties and responsibilities that management may deem necessary from time to time
  • Opportunities for career advancement within Technical Support as well as other organizations within Tenable

What You'll Need:

  • Bachelor's degree in a technical field or equivalent experience
  • 2+ years professional experience with networking (TCP/IP), Linux/Unix, macOS, Windows administration, patch deployment, and system configuration.
  • Experience providing technical support to enterprise clients, troubleshooting complex issues in production or customer environments; network security experience a plus.
  • Demonstrated interest in AI and Large Language Models (LLMs), with hands-on experience professionally or personally. Willingness to adopt and help evolve AI-driven tools designed to accelerate case resolution and elevate the customer experience.
  • Knowledge of computer, network, and application security; familiarity with Nessus or similar tools is a bonus
  • Strong analytical and problem-solving skills, with the ability to learn quickly
  • Excellent written and verbal communication; customer-focused mindset
  • Ability to manage multiple priorities in a fast-paced environment to help meet business and client needs
  • Flexibility to work occasional weekends or holidays
  • Must be based on or reside on the West Coast

And Ideally:

  • Using Nessus and/or other vulnerability management or cybersecurity tools, either professionally or in an academic setting
  • Experience with ticketing systems (JIRA, Salesforce, Zendesk etc.)
  • Log analysis using a SEIM product (Splunk, ElasticSearch, etc)
  • Database technologies and SQL knowledge (Oracle, MySQL, MSSQL, etc.)
  • Virtualization technology (VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, etc.)
  • Fundamental understanding of programming languages
  • Experience in Industry Security Standards (DISA, HIPAA, CIS, ISO 27001, etc)
  • Experience with or understanding of Certificates and CA's
  • Basic understanding of reviewing PCAPs with tools such as Wireshark
  • Bilingual candidates are desirable but not required (Spanish, Portuguese)

#LI-Remote #LI-MM1

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