Technical Support Analyst
Lisle, IL · On-site +1
Training will primarily be remote with less than 10% travel to the office. Description: Senior Technical Support Analyst - Vehicle Programming Customer Service is of the highest importance. This ...
Technical Support Analyst
Lisle, IL · On-site +1
Training will primarily be remote with less than 10% travel to the office. Description: Senior Technical Support Analyst - Vehicle Programming Customer Service is of the highest importance. This ...
Support Engineer
Chicago, IL · Remote
You must be able to convey complex technical concepts clearly, both verbally and in writing, to ... You will regularly need to collate information from SQL databases, remote server logs and client ...
Support Engineer
Chicago, IL · Remote
You must be able to convey complex technical concepts clearly, both verbally and in writing, to ... You will regularly need to collate information from SQL databases, remote server logs and client ...
Technical Support Engineers (TSEs) - Provide Level 2 remote troubleshooting, proactive system monitoring, device configuration, incident resolution, technical escalation support, and documentation ...
Quick apply
Technical Support Engineers (TSEs) - Provide Level 2 remote troubleshooting, proactive system monitoring, device configuration, incident resolution, technical escalation support, and documentation ...
Technical Support Engineers (TSEs) - Provide Level 2 remote troubleshooting, proactive system monitoring, device configuration, incident resolution, technical escalation support, and documentation ...
Technical Support Engineers (TSEs) - Provide Level 2 remote troubleshooting, proactive system monitoring, device configuration, incident resolution, technical escalation support, and documentation ...
... remote technical support to global customers and internal teams. Online Service Support Engineer ... Responsibilities: * Serve as the primary online contact for U.S. and Canada region customers and ...
... remote technical support to global customers and internal teams. Online Service Support Engineer ... Responsibilities: * Serve as the primary online contact for U.S. and Canada region customers and ...
VFD Technical Support Specialist
IL · Remote
The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...
VFD Technical Support Specialist
IL · Remote
The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...
Field Application Engineer '27
Chicago, IL · On-site +1
$53K - $80K/yr
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Field Application Engineer '27
Chicago, IL · On-site +1
$53K - $80K/yr
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Backend Engineer - Remote
Chicago, IL · Remote
$80 - $120/hr
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Quick apply
Backend Engineer - Remote
Chicago, IL · Remote
$80 - $120/hr
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Chicago, IL · Remote
$80 - $120/hr
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Quick apply
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Chicago, IL · Remote
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Substation Physical Engineer - REMOTE
Chicago, IL · Remote
$101K - $129K/yr
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CUDA Software Engineer - Remote
Chicago, IL · Remote
$60 - $100/hr
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Chicago, IL · Remote
$60 - $100/hr
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Chicago, IL · Remote
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Chicago, IL · Remote
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Remote, U.S.-based Employment Type: Full-Time Contract Contract Duration: 12-week minimum, with ... technical questions, and escalations * Support healthcare X12 EDI interface conversion where ...
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Chicago, IL · Remote
$80 - $120/hr
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Chicago, IL · Remote
$80 - $120/hr
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RL Environment Engineer - Remote
Chicago, IL · Remote
$80 - $120/hr
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Quick apply
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Chicago, IL · Remote
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AI/ML Engineer - Remote
Chicago, IL · Remote
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Chicago, IL · Remote
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QA Test Engineer - Remote
Chicago, IL · Remote
$60 - $112/hr
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New
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Chicago, IL · Remote
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CIS Application Support Engineer (Customer/1 + COBOL)
Chicago, IL · Remote
$90 - $110/hr
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CIS Application Support Engineer (Customer/1 + COBOL)
Chicago, IL · Remote
$90 - $110/hr
Work directly with business users to understand issues and translate them into technical solutions ... Remote (US‐based) * 12+ month contract with likely extensions * Part‐time option available ...
... technical and process documentation to support ongoing application operations. - Utilize remote ... engineering foundation and experience. - Upper-intermediate English level. NICE TO HAVES ...
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... technical and process documentation to support ongoing application operations. - Utilize remote ... engineering foundation and experience. - Upper-intermediate English level. NICE TO HAVES ...
AI Agent Evaluation Engineer - Remote
Chicago, IL · Remote
$80 - $120/hr
Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...
Quick apply
AI Agent Evaluation Engineer - Remote
Chicago, IL · Remote
$80 - $120/hr
Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...
Entry Level Technical Support Engineer Remote information
See Chicago, IL salary details
$38.6K - $46.3K
4% of jobs
$46.3K - $54K
12% of jobs
$59.7K is the 25th percentile. Wages below this are outliers.
$54K - $61.7K
12% of jobs
$61.7K - $69.3K
13% of jobs
The median wage is $75.3K / yr.
$69.3K - $77K
12% of jobs
$77K - $84.7K
9% of jobs
$84.7K - $92.4K
8% of jobs
$97.9K is the 75th percentile. Wages above this are outliers.
$92.4K - $100.1K
9% of jobs
$100.1K - $107.7K
9% of jobs
$107.7K - $115.4K
4% of jobs
$115.4K - $123.1K
10% of jobs
$38.6K
$81.4K
$123.1K
How much do entry level technical support engineer remote jobs pay per year?
As of Sep 13, 2026, the average yearly pay for entry level technical support engineer remote in Chicago, IL is $81,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $101,500.00 per year, depending on experience, location, and employer.
What is the difference between Entry Level Technical Support Engineer Remote vs Technical Support Specialist Remote?
| Aspect | Entry Level Technical Support Engineer Remote | Technical Support Specialist Remote |
|---|---|---|
| Required Credentials | Associate's degree or equivalent, basic technical knowledge | High school diploma or equivalent, customer service skills |
| Work Environment | Remote, technical troubleshooting, hardware/software support | Remote, customer assistance, issue resolution |
| Employer & Industry Usage | IT companies, tech support departments | IT, telecom, software companies |
| Common Search & Comparison | Focuses on technical troubleshooting skills | Focuses on customer service and issue resolution |
The Entry Level Technical Support Engineer Remote role emphasizes technical troubleshooting and hardware/software support, often requiring technical certifications or an associate's degree. In contrast, a Technical Support Specialist Remote typically centers on customer service skills and issue resolution, with less technical credential requirements. Both roles are remote and common in IT and tech industries, but they differ in focus: technical expertise versus customer interaction.
How to get into entry level technical support engineer remote with no experience?
To start as an entry-level technical support engineer remotely with no experience, focus on developing basic technical skills, such as troubleshooting, networking, and operating systems, through online courses or certifications like CompTIA A+. Gaining familiarity with common support tools and demonstrating strong communication skills can also improve your chances; internships or volunteer roles can provide practical experience to build your resume.
What are the most commonly searched types of Technical Support Engineer Remote jobs in Chicago, IL?
The most popular types of Technical Support Engineer Remote jobs in Chicago, IL are:
What are popular job titles related to Entry Level Technical Support Engineer Remote jobs in Chicago, IL?
For Entry Level Technical Support Engineer Remote jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Engineer Remote jobs in Chicago, IL look for?
The top searched job categories for Entry Level Technical Support Engineer Remote jobs in Chicago, IL are:
Technical Support Analyst
Lisle, IL • On-site, Remote
VIVA USA INC
• IT Services • 51 - 200 employees51 - 200 employees
Contractor
Posted 4 days ago
Job description
Training will primarily be remote with less than 10% travel to the office.
Description:
Senior Technical Support Analyst - Vehicle Programming
Customer Service is of the highest importance.
This consultant serves as a technical expert supporting client dealer technicians with vehicle software, electronic control module (ECM) programming, and diagnostic tools. The role provides advanced technical assistance for programming, calibration updates, parameter changes, software configuration, and service tool operation while ensuring vehicle changes remain compliant with engineering and regulatory requirements.
The position works closely with dealer technicians and internal engineering teams to troubleshoot complex programming concerns, identify emerging issues, improve technical documentation, and support continuous improvement initiatives. Previous diesel or heavy-duty truck experience and strong customer support skills are essential.
This position supports client dealer technicians and internal service organizations.
Responsibilities include but are not limited to:
Provide technical support for vehicle programming, software configuration, and diagnostic concerns through case files and phone support.
Assist dealer technicians with ECM, TCM, BCM, and other electronic control module programming and configuration.
Support service software including EZ-Tech, DLB, SDS, NavKal, and related diagnostic applications.
Review programming failures and determine appropriate troubleshooting and recovery actions.
Escalate product issues and software concerns to Service Engineering and software development teams.
Identify recurring issues and support continuous improvement initiatives.
Provide feedback to technical publications to improve service documentation.
Participate in testing and validation of new software releases, programming procedures, and service tools.
Future travel to dealer locations may be required.
Basic Requirements
Bachelor's degree
OR
At least 2 years of field service engineering, automotive service, diesel service, vehicle programming, or truck service experience
OR
At least 4 years of automotive, diesel, heavy-duty truck service, or technical support experience.
Desired Skills
Class 6-8 truck experience
Diesel engine and vehicle systems knowledge
Experience using OEM diagnostic and programming software
Experience performing electronic control module programming and parameter configuration
Familiarity with CAN communication and vehicle electronic systems
Strong diagnostic and troubleshooting skills
Excellent customer service and communication skills
Ability to interpret service manuals, wiring diagrams, and technical documentation
Experience supporting customers in a technical environment
Microsoft Office proficiency
Strong critical thinking and problem-solving skills
Notes:
Training will primarily be remote, with intermittent travel to client sites after hire. Overall travel is approximately 10%.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:
Senior Technical Support Analyst - Vehicle Programming
Customer Service is of the highest importance.
This consultant serves as a technical expert supporting client dealer technicians with vehicle software, electronic control module (ECM) programming, and diagnostic tools. The role provides advanced technical assistance for programming, calibration updates, parameter changes, software configuration, and service tool operation while ensuring vehicle changes remain compliant with engineering and regulatory requirements.
The position works closely with dealer technicians and internal engineering teams to troubleshoot complex programming concerns, identify emerging issues, improve technical documentation, and support continuous improvement initiatives. Previous diesel or heavy-duty truck experience and strong customer support skills are essential.
This position supports client dealer technicians and internal service organizations.
Responsibilities include but are not limited to:
Provide technical support for vehicle programming, software configuration, and diagnostic concerns through case files and phone support.
Assist dealer technicians with ECM, TCM, BCM, and other electronic control module programming and configuration.
Support service software including EZ-Tech, DLB, SDS, NavKal, and related diagnostic applications.
Review programming failures and determine appropriate troubleshooting and recovery actions.
Escalate product issues and software concerns to Service Engineering and software development teams.
Identify recurring issues and support continuous improvement initiatives.
Provide feedback to technical publications to improve service documentation.
Participate in testing and validation of new software releases, programming procedures, and service tools.
Future travel to dealer locations may be required.
Basic Requirements
Bachelor's degree
OR
At least 2 years of field service engineering, automotive service, diesel service, vehicle programming, or truck service experience
OR
At least 4 years of automotive, diesel, heavy-duty truck service, or technical support experience.
Desired Skills
Class 6-8 truck experience
Diesel engine and vehicle systems knowledge
Experience using OEM diagnostic and programming software
Experience performing electronic control module programming and parameter configuration
Familiarity with CAN communication and vehicle electronic systems
Strong diagnostic and troubleshooting skills
Excellent customer service and communication skills
Ability to interpret service manuals, wiring diagrams, and technical documentation
Experience supporting customers in a technical environment
Microsoft Office proficiency
Strong critical thinking and problem-solving skills
Notes:
Training will primarily be remote, with intermittent travel to client sites after hire. Overall travel is approximately 10%.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
About VIVA USA
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Rolling Meadows, IL, US
Year founded
1996