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Entry Level Tech Support Jobs in California (NOW HIRING)

Burlington

Technical Support I

Riverside, CA

$15.60 - $22/hr

Position Overview The IT Support Specialist I provides technical support for the corporate, supply ... A Day in the Life As an entry-level specialist, the candidate will be responsible for completing ...

Burlington Stores

Technical Support I

Riverside, CA · On-site

Position Overview The IT Support Specialist I provides technical support for the corporate, supply ... A Day In The Life As an entry-level specialist, the candidate will be responsible for completing ...

ZL Technologies

Entry-Level Accountant

Milpitas, CA · On-site

Support revenue recognition and deferred revenue accounting under company policies. * Prepare ... GAAP. About ZL Tech For 27 years, ZL has been on the forefront of harnessing enterprise data for ...

ZL Technologies

Entry-Level Accountant

Milpitas, CA

Support revenue recognition and deferred revenue accounting under company policies. * Prepare ... GAAP. About ZL Tech For 27 years, ZL has been on the forefront of harnessing enterprise data for ...

Total Secure Technology

Account Manager

Sacramento, CA · On-site

$26 - $35/hr

... entry-level position or an opportunity for someone looking to break into the technology industry ... Support contract renewals, client retention, and recurring revenue growth. * Identify appropriate ...

Hidden Villa Ranch

Be Seen First

Helpdesk Support Entry Level

Fullerton, CA · On-site

$25 - $26/hr

Help Desk Support- Location: Fullerton, CA FLSA Status: Non- Exempt Equal Employment Opportunity ... Information Technology team. Candidates must be dedicated, hardworking and willing to learn new ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in California

Entry Level Tech Support information

See California salary details

$26.6K

$42.9K

$65.1K

How much do entry level tech support jobs pay per year?

As of Aug 20, 2026, the average yearly pay for entry level tech support in California is $42,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,400.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in California?

The most popular types of Tech Support jobs in California are:

What are popular job titles related to Entry Level Tech Support jobs in California?

For Entry Level Tech Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in California look for?

The top searched job categories for Entry Level Tech Support jobs in California are:

What cities in California are hiring for Entry Level Tech Support jobs?

Cities in California with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,911 per year, or $20.6 per hour.

Technical Support I

Burlington

Riverside, CA

$15.60 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

Position OverviewThe IT Support Specialist I provides technical support for the corporate, supply chain, field, and distribution center environments.
This position involves carrying out various tasks related to technical support. The job requires both individual and teamwork, and the associate will work under the guidance of the manager and director. Attention to detail and working with supervision are crucial to the success of the position.
The provision of support will predominantly be through in-person communication, although it may necessitate recourse to remote support methods such as telephonic assistance. The post requires familiarity with a diverse range of concepts, practices, and procedures in the field, and the attainment of goals is subject to the guidance of management and peers.A Day in the Life

As an entry-level specialist, the candidate will be responsible for completing essential functions to help the Technical Services team succeed, including, but not limited to:

  • Effectively and efficiently address tasks promptly.

  • Provide excellent customer service by ensuring timely responses, clear communication, and consistent follow-up.

  • Required to maintain a detailed incident diary documenting steps taken to resolve issues and fulfill requests.

  • Collaborate with the team on various projects, including large-scale software or hardware deployments and migrations.

  • Consistently report on different aspects of the job to both the supervisor and manager.

  • Local travel to various locations will be required.

Hours in role are 2:30pm - 10:30pm

You'll Come With

Education:

  • Associates Degree or equivalent work experience required

  • A+ Certification, or equivalent certification relevant to PC support

  • Possesses 1 to 3 years of relevant work experience in the field or a related area

  • Strong knowledge of Windows 11, macOS, IOS, Android, as well as standard software applications

  • Excellent customer service and communication skills with the ability to explain technical concepts to non-technical users

  • Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting tools

  • Experience with cloud platforms (e.g., Azure, Intune) and mobile device management is a plus

  • Experience with ServiceNow and Zebra Thermal Printers is a plus

  • Effective problem-solving skills and attention to detail

Physical Requirements:

  • Ability to lift 50 lbs

  • Local travel required

#LI-BS1

Come join our team. You're going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $15.60 - $22.00

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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