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Entry Level Tech Support Jobs in Lathrop, CA (NOW HIRING)

Dewberry

Entry Level Water/ Wastewater Engineer

Manteca, CA · On-site

$82.42K - $84.92K/yr

... the latest technology to help our clients solve their most challenging problems. Dewberry is a ... Providing marketing support * Performing engineering calculations for water/wastewater projects ...

ACES

BCBA

Tracy, CA

$85K - $100K/yr

Technology Support: Receive a company-paid laptop and cellphone for enhanced productivity. * Work ... Possess enthusiasm for training, managing, and supporting entry-level staff. * Compliance: Meet ...

ACES

BCBA

Tracy, CA · On-site

$85K - $100K/yr

Technology Support: Receive a company-paid laptop and cellphone for enhanced productivity. * Work ... Possess enthusiasm for training, managing, and supporting entry-level staff. * Compliance: Meet ...

ACES

BCBA

Tracy, CA · On-site

$85K - $100K/yr

Technology Support: Receive a company-paid laptop and cellphone for enhanced productivity. * Work ... Possess enthusiasm for training, managing, and supporting entry-level staff. * Compliance: Meet ...

ACES

BCBA

Brentwood, CA · On-site

$90K - $105K/yr

Technology Support: Receive a company-paid laptop and cellphone for enhanced productivity. * Work ... Possess enthusiasm for training, managing, and supporting entry-level staff. * Compliance: Meet ...

ACES

BCBA

Brentwood, CA · On-site

$86K - $102K/yr

Technology Support: Receive a company-paid laptop and cellphone for enhanced productivity. * Work ... Possess enthusiasm for training, managing, and supporting entry-level staff. * Compliance: Meet ...

ACES

BCBA

Brentwood, CA · On-site

$86K - $102K/yr

Technology Support: Receive a company-paid laptop and cellphone for enhanced productivity. * Work ... Possess enthusiasm for training, managing, and supporting entry-level staff. * Compliance: Meet ...

ACES

Entry Level Behavior Technician

Brentwood, CA · On-site

$23 - $28/hr

A passion for supporting children and families impacted by autism * Comfort using tablet-based technology * Availability during times most needed by families * Commitment to completing our paid ...

ACES

Entry Level Behavior Technician

Brentwood, CA

$23 - $28/hr

A passion for supporting children and families impacted by autism * Comfort using tablet-based technology * Availability during times most needed by families * Commitment to completing our paid ...

ACES

Entry Level Behavior Technician

Modesto, CA

$21 - $27/hr

A passion for supporting children and families impacted by autism * Comfort using tablet-based technology * Reliable transportation , in State valid driver's license*, and active car insurance

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Entry Level Tech Support information

See Lathrop, CA salary details

$27.6K

$44.4K

$67.4K

How much do entry level tech support jobs pay per year?

As of May 28, 2026, the average yearly pay for entry level tech support in Lathrop, CA is $44,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $48,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

Is technical support an entry-level job?

Technical support positions are often entry-level roles that require basic computer skills, problem-solving abilities, and customer service experience. Many employers provide on-the-job training, and certifications like CompTIA A+ can help candidates qualify for these roles.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What cities near Lathrop, CA are hiring for Entry Level Tech Support jobs? Cities near Lathrop, CA with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Lathrop, CA as of May 2026, with employment types broken down into 69% Full Time, 25% Part Time, and 6% Contract. Highlights an 75% Physical, and 25% Remote job distribution, with an average salary of $44,396 per year, or $21.3 per hour.
IT Technician I

IT Technician I

GOLDEN WEST PACKAGING GROUP

Livermore, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Golden West Packaging Group rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

22nd of 109 rated packaging manufacturers

Job description

At Golden West Packaging Group, our people are at the heart of everything we do. We believe that great work happens when employees feel valued, supported, and empowered to grow. As a company built on collaboration, innovation, and continuous improvement, we offer an environment where your ideas matter, your development is prioritized, and your contributions make a real impact. If you're looking to build a meaningful career with a team that values integrity, accountability, and opportunity, we invite you to explore what it's like to grow with Golden West Packaging Group.
Department: Information Technology
Job Summary:
The IT Technician I is an entry-level role that involves providing Tier 1 support, addressing basic technical issues, and assisting users with their IT needs. The ideal candidate will have a foundational understanding of Windows OS, basic networking concepts, and excellent customer service skills. The position will reside at the Livermore location Monday - Thursday, 7:30 a.m. to 12:30 p.m. Travel to the Madera facility will be every other week and will require an 8 hour day at that location.
Key Responsibilities:

  • Provide Tier 1 support for initial IT issues, assisting users with troubleshooting and basic technical inquiries.
  • Manage incoming support tickets, ensuring timely and effective responses to user requests.
  • Document and track support tickets with detailed notes on user interactions and resolutions.
  • Assist in resolving common technical problems related to Windows OS, software applications, and hardware.
  • Collaborate with Tier 2 support staff to escalate issues that require advanced troubleshooting.
  • Help maintain IT support documentation and contribute to the knowledge base.
  • Provide basic training and support to end-users on software applications and IT policies.
  • Participate in team meetings to share knowledge and improve service delivery.
Qualifications:
  • 0-2 years of experience in an IT help desk or customer support role.
  • Basic proficiency in Windows OS and its troubleshooting.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and a willingness to learn.
  • Ability to work effectively both independently and as part of a team in a fast-paced environment.
Working Conditions:
  • Part-time position based in Livermore with travel every other week to the Madera facility.
  • On-call availability as needed.
  • The candidate must be willing to participate in an on-call rotation for after-hours support.

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