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Entry Level Tech Support Jobs in Anaheim, CA (NOW HIRING)

Burlington

Technical Support I

Riverside, CA

$15.60 - $22/hr

Position Overview The IT Support Specialist I provides technical support for the corporate, supply ... A Day in the Life As an entry-level specialist, the candidate will be responsible for completing ...

Burlington Stores

Technical Support I

Riverside, CA · On-site

Position Overview The IT Support Specialist I provides technical support for the corporate, supply ... A Day In The Life As an entry-level specialist, the candidate will be responsible for completing ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Anaheim, CA

Entry Level Tech Support information

See Anaheim, CA salary details

$28.3K

$45.5K

$69.1K

How much do entry level tech support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for entry level tech support in Anaheim, CA is $45,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $49,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Anaheim, CA? The most popular types of Tech Support jobs in Anaheim, CA are:
What are popular job titles related to Entry Level Tech Support jobs in Anaheim, CA? For Entry Level Tech Support jobs in Anaheim, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Anaheim, CA look for? The top searched job categories for Entry Level Tech Support jobs in Anaheim, CA are:
What cities near Anaheim, CA are hiring for Entry Level Tech Support jobs? Cities near Anaheim, CA with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Anaheim, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,520 per year, or $21.9 per hour.

Spec, Infra Support Srvcs

Quest Diagnostics

San Juan Capistrano, CA • On-site

Full-time

Re-posted 7 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories

Job description


Responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations.
Responsibilities
  • Support Tier -2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management
  • Troubleshoot and resolve all service center tickets routed to your Assignment Group
  • Perform IMAC all systems as applicable
  • Perform maintenance, patches, and updates to all systems in a timely manner
  • Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
  • Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA's via standard products
  • Contribute to team and Quest specific short, mid, and long term goals
  • Assist in inventory management
  • Assist in coordination of asset disposal for Quest Diagnostics Workstation machines and peripherals
  • Ensure that the Quest Diagnostics Information Technology Asset Management policies are enforced at the Business Unite

Qualifications
Physical and Mental Requirements:
Ability to routinely lift 40 lbs; walk long distances; stand and bend in tight spaces; drive short and long distances. maintain composure under pressure; adapts to change; ability to grasp information quickly.
Knowledge:
Entry level understanding of skill area progressing to application of knowledge attained through education, certifications or other related experience such as on the job training
Skills:
Solving problems, MS office programs, Problem Management, Time Management, Organizational Skills, proficiency in verbal and written communications, strong commitment to customer and employee satisfaction, ability to work with customers, both internal and external
Education
  • Associates Degree CompTIA A+ (Preferred)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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