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Entry Level Medical Insurance Call Center Jobs (NOW HIRING)

Conduent, Inc.

Call Center Agent

Honolulu, HI · On-site

$19/hr

Two or more years Medicaid or medical insurance experience * Call center experience in telephone customer service or related experience. * Comfortable working within established processes and ...

Conduent, Inc.

Call Center Agent

Honolulu, HI · On-site

$19/hr

Two or more years Medicaid or medical insurance experience * Call center experience in telephone customer service or related experience. * Comfortable working within established processes and ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville ... Verifying insurance / resolving eligibility issues prior to a scheduled appointment. * Collecting ...

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Entry Level Medical Insurance Call Center information

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How much do entry level medical insurance call center jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for entry level medical insurance call center in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.
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Entry Level Medical Insurance Call Center jobs near you
Infographic showing various Entry Level Medical Insurance Call Center job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.

Call Center Representative (PT)

Port Jefferson Station, NY • On-site

Uncle Gs Management Corp.
Retail • 51 - 200 employees
Learn more about Uncle Gs Management Corp.external

$21 - $22/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Uncle Giuseppe's rating

7.0

Company rating: 7.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

Job description

We are seeking a friendly, dependable, and customer-focused Call Center Representative to join our team. This position is responsible for handling a high volume of inbound and outbound calls while providing exceptional service to every customer. The ideal candidate will be a strong communicator who enjoys helping others, resolving concerns, and assisting customers with general catering questions and requests.


Responsibilities
  • Manage a high volume of inbound and outbound calls in a timely, courteous, and professional manner.
  • Provide knowledgeable assistance with catering inquiries, orders, products, and services.
  • Listen carefully to understand each customer’s needs and provide accurate information, solutions, or appropriate alternatives.
  • Resolve customer questions, concerns, and complaints with patience, professionalism, and attention to detail.
  • Follow established communication guidelines and procedures when handling various topics.
  • Create positive customer experiences by going the extra mile and delivering personalized service.
  • Build and maintain strong customer relationships through friendly and consistent communication.
  • Accurately document customer interactions and important details in the call center database.
  • Collaborate with team members and other departments to ensure customer needs are addressed promptly.
  • Meet individual and team service, quality, and productivity goals.
  • Maintain confidentiality and handle customer information responsibly.
  • Perform additional duties and responsibilities as assigned.

Requirements
  • High school diploma or equivalent.
  • Previous customer service or call center experience in a high-volume environment.
  • Strong telephone etiquette, verbal communication, and active-listening skills.
  • Strong computer skills - use of UKG system and department spreadsheets
  • A genuine commitment to delivering excellent customer service.
  • Ability to remain calm, patient, and professional when handling challenging situations.
  • Adaptability when communicating with customers of different backgrounds and personality types.
  • Strong organizational, problem-solving, and attention-to-detail skills.
  • Ability to multitask, prioritize responsibilities, and manage time effectively.
  • Comfortable learning and using call center databases and other computer systems.
  • Dependable team player with a positive and professional attitude.

Benefits
  • Medical insurance, dental insurance, vision insurance
  • 401(k) retirement plan
  • 50% discount on in store lunch
  • 25% discount on in-store purchases
  • Career pathing and advancement
  • Additional employee benefits and perks











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